Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

Job Description

<ul>
	<li>Develop, maintain, and enhance Android applications based on business and project requirements.</li>
	<li>Ensure Android applications are compatible with the latest Android OS and SDK versions, as well as maintain optimal application performance.</li>
	<li>Implement clean, scalable, and maintainable code following established development standards and best practices.</li>
	<li>Troubleshoot and debug application issues, including identifying errors and analyzing application data flow.</li>
	<li>Collaborate with cross-functional teams, including Project Managers, Business Analysts, and App Testers, to ensure successful project delivery.</li>
	<li>Participate in the application development lifecycle, from development and testing through to deployment and maintenance.</li>
</ul>

Android Developer

We are seeking a highly motivated and detail-oriented Software Quality Assurance (SQA) Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our software products through comprehensive testing and validation processes. The SQA Engineer will collaborate with cross-functional teams to identify and address software defects, enhance the overall user experience, and contribute to the delivery of high-quality software solutions.

Software Quality Assurance

<ul>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change.</li>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change</li>
</ul>

Business Analyst

Customer Engineer

Full Time, Seluruh Indonesia

Sebagai Customer Engineer, kamu akan memastikan mesin pelanggan dapat beroperasi dengan optimal sekaligus memberikan solusi teknis yang cepat dan tepat. Kamu juga akan berinteraksi langsung dengan pelanggan dan berperan sebagai partner yang dapat diandalkan dalam kebutuhan teknis mereka.

Job description

<ul>
	<li>Melakukan instalasi, perawatan, dan perbaikan mesin pelanggan</li>
	<li>Menyiapkan hardware &amp; konektivitas untuk kebutuhan demo</li>
	<li>Memberikan training penggunaan mesin kepada pelanggan</li>
	<li>Menangani troubleshooting serta memastikan solusi yang efektif</li>
	<li>Membangun hubungan baik dengan pelanggan sebagai trusted advisor</li>
	<li>Mendokumentasikan aktivitas service (report, sap, dan visit record)</li>
	<li>Berkontribusi dalam continuous improvement layanan</li>
</ul>

Electrician

Electrical Installation and Maintenance

Computer maintenance

Technical Support

Computer Repair

Computer Troubleshooting

Computer Technician

CUSTOMER ENGINEER

1. Assess and report existing Network condition 
2. Create and present new Network design based on current condition, projectrequirement, and project Bill of Quantity 
3. Deploy and configure network devices based on agreed design 
4. Create documentation 
5. Test and document implemented configuration and devices 
6. Perform handover to support / operation team

Network Engineer

<ul>
	<li>Write clean, secure, test driven, easily maintanable and modular codes.</li>
	<li>Identify bottenecks and bugs, and give solutions to these problems.</li>
	<li>Participating in project planning with other teams (both internal and external).</li>
</ul>

Developer (.Net/Java/ReactJs)

Working in a collaborative, team environment to support the Cloud solution delivery Implementation to address the business problems and opportunities. The work included but not limited to conduct the Assessment, Strategizing, Designing,Provosioning, Monitoring,Configuring and Optimizing for 
the Cloud Solution.

Cloud Engineer

Our History PT. MASTERSYSTEM INFOTAMA (MSI) was established in July 1994. Through the long journey, Mastersystem has developed into one of the leading ICT infrastructures providers and dominates not only the enterprise banking market in Indonesia, but also in oil and gas, enterprise and telecommunication industry. Headquartered in Jakarta, MSI has branch office in Surabaya, East Java. MSI has more than 400 employees now with the majority are certified professionals. As our commitment to deliver high quality standard of services, we comply with ISO standard i.e. ISO 9001:2015 (Quality Management) and ISO/IEC 20000-1:2011 (IT Service Management) to serve our customers better. 1994 Establishment as a PC distributor 1996- 1999 Beginning of network and system integration business, Clients: 20 2004 Cisco Gold Partner, Microsoft Large Account Reseller, HP First Tier Partner, Clients: 60, 2009 Beginning of data driven solution era, Clients: 140 2011 Virtual Desktop Infrastructure 2013 - 2014 Security Analytics and Contact Center, Clients: 250 2016 Big Data Analytics and API Gateway, Clients: 500 2018 - Now Next Gen Technologies (AI, IoT), Focus on Intellectual Property, Clients: 1000+ Why Mastersystem Infotama Driven by technology powered business innovation and committed to bridge the gap between technology and business needs, we empowering business by building, integrating, and providing consultation the customers need. Proven track record of success selling in a highly competitive environment, Mastersystem Infotama offers decades of experience to deliver quality solutions and help your organization to stay on top of the market trends and strengthening your value propositions to keep growing. Awards & Recognitions Mastersystem Infotama - 2018 Infoblox Top ASEAN Partner of the Year Mastersystem Infotama - 2018 Cisco Most Innovative Partner of the Year Mastersystem Infotama - 2018 Cloudera Strategic Deal of the Year Mastersystem Infotama - 2018 Redhat Ready Partner of the Year Mastersystem Infotama - 2018 Cisco APJC Digital Innovation Award Mastersystem Infotama - 2017 Cisco Partner of the Year Mastersystem Infotama - 2017 Microsoft Country Partner of the Year Mastersystem Infotama - 2017 Citrix ASEAN Special Recognition Mastersystem Infotama - 2017 HP Fastest Growing Hybrid IT Corporate Reseller & PS Our Vision, Mission & Value Vision To be Indonesia leader in ICT industry. Mission Bring value to all the stakeholders. Empowering business with innovative technologies, solutions and services. Our Core Value E excellence T teamwork H honesty I innovation C competence

PT Mastersystem Infotama

<ul>
	<li>Design, implement, configure, and maintain F5 BIG-IP solutions (LTM, GTM/DNS, APM, ASM) to support business and application requirements.</li>
	<li>Manage and optimize load balancing, SSL offloading, and high availability (HA) configurations.</li>
	<li>Monitor network performance and ensure high availability, reliability, and security of network infrastructure.</li>
	<li>Perform troubleshooting and root cause analysis for network and F5-related issues.</li>
	<li>Configure and maintain network devices including routers, switches, firewalls, and VPN solutions.</li>
	<li>Implement and maintain network security policies and best practices.</li>
	<li>Collaborate with application, security, and infrastructure teams to support system integration and deployment.</li>
	<li>Manage SSL certificates, iRules, and security configurations on F5 devices.</li>
	<li>Perform system upgrades, patching, backup, and disaster recovery testing.</li>
	<li>Create and maintain technical documentation, network diagrams, and standard operating procedures (SOP).</li>
	<li>Provide technical support and participate in on-call rotation when required.</li>
	<li>Ensure compliance with company policies, industry standards, and security regulations.</li>
</ul>

Network Engineer F5

NTT Indonesia Technology is part of NTT Ltd. companies in Indonesia.

NTT Ltd. is a leading global technology services company. Working with organizations around  the  world,  we  achieve  business  outcomes  through  intelligent  technology solutions.  For  us,  intelligent  means  data  driven,  connected,  digital  and  secure.  Our global  assets  and  integrated  ICT  stack  capabilities  provide  unique  offerings  in  cloud-enabling   networking,   hybrid   cloud,   data   centers,   digital   transformation,   client experience, workplace, and cybersecurity. As a global ICT provider, we employ more than 50,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future. 

NTT  Ltd.  helps  client  by  deliver  a  secure  and  connected  future  that  empowers  our people, clients, and communities. We’ve focused on market feedback to define our market aspiration which is to be a long-term strategic partner for our clients around the world by enabling their digital transformation, with our global capabilities, expertise and full-stack technology services delivered through our integrated services platform.

Visit us at services.global.ntt

NTT INDONESIA TECHNOLOGY 

<ul>
	<li>Define test plans, test specifications, test suites, test cases as well as proposed tools for functional, security and performance testing in a programmatic manner.</li>
	<li>Understand the product/feature in-depth from the end-user point of view and the underlying implementation.</li>
	<li>Work closely with the Product Manager, Front End, and Backend developers to understand the feature and the implementation to derive and execute feature tests and impacted feature test cases.</li>
	<li>Debug failed test cases by analyzing logs and API responses and report bugs with details.</li>
</ul>

IT Quality Assurance

<ul>
	<li>Follow up customer from Webinar and Campaign lead until become an opportunity</li>
	<li>Follow up existing Opportunity to Account manager for an update</li>
	<li>Working together with presales to find out what solution for customer</li>
	<li>Create deal reg, Manage Billing, Create Demand Generation, seperti: Campaign, Webinar, dll</li>
	<li>Rekap Tagihan Billing setiap bulan dan minta Account Manger (AM) untuk melakukan penagihan ke customer</li>
	<li>Manage Pipeline Report, Manage Rebate, Request Surat Dukungan dan Surat lain nya untuk kebutuhan Tender</li>
	<li>Manage Certification untuk maintain Level dan Memastikan PO terkirim tepat waktu</li>
</ul>

Product Specialist AWS

Responsible for cloud operational activities in managed-service team as L2 Cloud Engineer for AWS Cloud, such as the following :

- Work on-site in Jabodetabek Area

- Collaborate with L1 engineers, presales and project managers to create, execute &amp; improve daily operation activities

- Involved in discussion with customer pertaining current architecture, improvement, solutions and potential new workloads

- Perform &amp; support implementation, service request, and change request for customer environment

- Create &amp; review method of procedures (MOP) for deployments or changes

- Response to escalation from L1 Cloud Engineers

- Troubleshoot issues &amp; respond to incidents

- Create &amp; review incident report

- Perform root cause analysis and create problem report

- Create &amp; review monthly cloud infrastructure report, including recommendation for improvements that aligned with AWS best practices

- Create and improve operational runbooks for daily operations

- Involved in transfer knowledge activities to internal team &amp; customer

Cloud Engineer L2

Identify and manage project opportunities and leads.

Identify and manage customer requirement and perform assessment.

Manage pipeline and handling sales process.

Manage customer sales cycles from initiation until close deal and sales engagement (PO/Contract).

Develop Costing for Project PCA &amp; CPC.

Perform SDHO for Sales Delivery Hand Over.

Support for Costing Change CPC.

IT Sales Solution

<ol style="list-style-type: upper-alpha;">
	<li>IT Security jaringan</li>
</ol>

<ul>
	<li>Menguasai perangkat security jaringan (Firewall, IPS, WAF, dll)</li>
	<li>Kemampuan menganalisa port yang dibutuhkan</li>
	<li>Implementasi patch di perangkat jaringan</li>
	<li>Kemampuan korelasi event dari perangkat security yang ada</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

<ol style="list-style-type: upper-alpha;">
	<li>IT Security server</li>
</ol>

<ul>
	<li>Menguasai security server (baseline security configuration, antivirus, firewall server)</li>
	<li>Menguasai patch di OS Windows dan Linux</li>
	<li>Menguasai security terkait Office 365</li>
	<li>Menguasai keamanan email (SMTPS, dll)</li>
	<li>Kemampuan korelasi event dari log di OS</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

Jobdesc:

<ol>
	<li>Perform day to day operations for Security Analyst</li>
	<li>Perform monitor, manage, and configure security tools, review incidents to assess their urgency, and escalate incidents if necessary.</li>
	<li>Maintain the highest SLA Standard for Operations and Improvement.</li>
	<li>Fine-tune SIEM rules to reduce false positive and remove false negatives.</li>
	<li>Learn new attack patterns, actively participate in security forums.</li>
</ol>

IT Security

Key Responsibilities:

<ul>
	<li>Actively source candidates via LinkedIn, job boards, referrals, social media, and talent databases.</li>
	<li>Screen CVs and shortlist profiles that match job requirements and company culture.</li>
	<li>Build and maintain a robust candidate pool for current and future positions.</li>
	<li>Conduct initial candidate outreach and pre-screening calls.</li>
	<li>Partner with hiring managers to understand role requirements and sourcing strategies.</li>
</ul>

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