Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across a range of industries. We provide professional, English-speaking customer support, including answering incoming calls, taking accurate messages, handling bookings, and assisting customers on behalf of our clients. Our services are designed to help businesses maintain reliable phone coverage without hiring in-house staff.

Our team operates fully remotely, with contractors based in Indonesia providing support to international clients, primarily in the UK. Agents handle a variety of tasks depending on client requirements, including call answering, appointment scheduling, basic customer enquiries, and administrative support. Work is flexible and based on client demand, offering the opportunity to work from home, use your English skills in a professional environment, and be part of a growing international remote support team.


Nomad Assisted Ltd

Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across multiple industries. We are currently hiring English-speaking remote contractors in Indonesia to assist with answering incoming calls, taking messages, handling bookings, and providing professional customer support on behalf of our clients.

This is a fully remote position where you will work from home using your own laptop and internet connection. You will be handling calls for UK-based businesses and must be confident in communicating in clear, professional English.

Work Structure (0-Hour Contract)

This role operates on a flexible 0-hour contract, meaning there are no guaranteed hours. Work will be offered when client demand becomes available. As new clients join, shifts and coverage requests will be shared with the team, and contractors can confirm availability.

You will be added to a team communication channel where available work is posted. When you accept a shift, you will handle incoming calls remotely during that time. This structure allows flexible working hours based on availability and business demand.

Responsibilities

<ul>
	<li>Answer incoming business calls professionally</li>
	<li>Take accurate messages and customer details</li>
	<li>Handle appointment bookings where required</li>
	<li>Respond to basic customer enquiries</li>
	<li>Follow client-specific call instructions</li>
	<li>Log call outcomes and notes clearly</li>
	<li>Maintain a professional and friendly tone at all times</li>
</ul>

Pay &amp; Benefits

We offer competitive pay (daily-rate equivalent) depending on hours worked. This is a flexible remote opportunity with the potential for ongoing work as we grow.

New contractors will also receive a $20 sign-up bonus / welcome payment after successful onboarding.

 

If you have any questions about the role, feel free to message us directly on WhatsApp at +44 7999 295111 and we’ll be happy to help.

Remote Call Handling Assistant

Universal BPR is a community bank founded in 2003 by Kaman Siboro and Stephen Satyahadi - two individuals with more than 30 years of experience in banking sector. The bank is engaged in the provision of loan, saving and deposit to individuals and SMEs. For lending segment, the current ticket size is ranging from 100 million to 10 billion rupiah per customer.

Universal BPR group currently operates 10 branches located in 8 cities of Indonesia.

Universal BPR is registered and regulated by OJK (financial services authority) and is a member of LPS (deposit insurance)

MISSION STATEMENT
To become a bank that focuses on improving the quality of life of the community with integrity, respect and continuous improvement.

MOTTO
Fast, Safe, Caring

Bank Universal BPR

<ul>
	<li>Carry out operational checks related to opening savings and deposit accounts</li>
	<li>Checking transaction call backs</li>
	<li>Conformity of monthly reports and bookkeeping</li>
	<li>Inspection of credit files and on the spot debtors</li>
</ul>

Internal Auditor

Starting with our vision and mission to become a leading digital marketing agency in Indonesia, in 2011, PT Toffee International was established as an agency specializing in digital marketing.

ToffeeDev has successfully helped more than 100 clients to revolutionize their businesses and products in the digital world. We also establish cooperation and become an Official Partner with Google, Pi Datametrics, and SEMrush to help your business continue to grow.

In addition to collaborating with well-known companies, ToffeeDev is also the initiator of SEOCon, an event where SEO Experts gather to discuss and share knowledge about SEO.

We believe in processes and innovations from young talent. Are you interested in being a part of ToffeeDev?

ToffeeDev

What You’ll Do

<ul>
	<li>Conduct outbound calls and follow-ups to find prospects</li>
	<li>Handle assigned leads for Local Business Optimization</li>
	<li>Conduct initial discovery and qualification calls using approved scripts</li>
	<li>Explain product value, features, and outcomes clearly to local business owners</li>
	<li>Build trust through consultative and professional communication</li>
	<li>Update CRM, schedule follow-ups, and hand over qualified leads to Consultants</li>
	<li>Follow sales process, call flow, and response time standards</li>
</ul>

What You’ll Get

<ul>
	<li>Hands-on sales experience with real local business prospects</li>
	<li>Continuous coaching, call reviews, and roleplay sessions</li>
	<li>Opportunity to grow into a full-closing Local Business Consultant</li>
	<li>Exposure to productized sales in a professional sales environment</li>
</ul>

Sales Advisor

Sinergi yang saling menguntungkan
Tahun 2015 menjadi titik balik bagi Bank Mandiri Taspen, dimana Bank Mandiri Taspen memutuskan untuk menjadi bank yang unggul di nasional pada segmen pensiunan dan UMKM, yang diwujudkan dalam program sinergi yang dilaksanakan melalui 2 (dua) kontribusi utama dan benefit, yaitu PT. Bank Mandiri (Persero) Tbk. dan PT. Taspen (Persero).

Visi Bank Mandiri Taspen : Menjadi mitra terbaik dan terpercaya dalam memberdayakan dan mensejahterakan.
Misi Bank Mandiri Taspen :
1. Menciptakan pertumbuhan bisnis dan kesejahteraan melalui produk dan layanan keuangan terbaik
2. Fokus pada kebutuhan UMKM dan Pensiunan dengan menyelaraskan kepentingan ekonomi, sosial dan lingkungan

PT Bank Mandiri Taspen

<ul>
	<li>Melakukan sourcing kandidat sesuai dengan kriteria posisi melalui berbagai platform</li>
	<li>Melakukan initial call/screening interview basic qualification kandidat</li>
	<li>Mengatur dan memastikan kelancaran jadwal wawancara, psikotes, dan medical check-up (MCU)</li>
	<li>Membuat dan mendistribusikan surat pengantar MCU kepada kandidat</li>
	<li>Melakukan input, tracking, dan updating data kandidat pada sistem/database rekrutmen</li>
	<li>Mengelola dan merekap hasil psikotes dan MCU kandidat</li>
	<li>Melakukan reference check kandidat sesuai kebutuhan</li>
	<li>Berkoordinasi aktif dengan kandidat dan user/internal team selama proses seleksi berlangsung</li>
	<li>Melakukan administrasi dan pengarsipan dokumen karyawan baru</li>
	<li>Mendukung tim recruitment dalam memastikan end-to-end hiring process berjalan efektif dan tepat waktu</li>
</ul>

Recruitment Intern

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Melakukan kunjungan harian ke Area Hub untuk mengontrol aktivitas operasional guna meminimalisir risiko dan potensi kerugian bagi perusahaan.</li>
	<li>Melakukan penilaian risiko untuk setiap proyek baru yang terkait dengan Area Hub (pembukaan, penutupan, penggabungan, dll).</li>
	<li>Melakukan validasi terhadap risiko utama/top dan kontrol berdasarkan matriks risiko (per kategori dan level) yang ditetapkan oleh Tim Operasional di Area Hub.</li>
	<li>Melakukan pemeriksaan, mitigasi, dan investigasi bersama pihak eksternal (vendor, kepolisian, atau instansi lain bila diperlukan) atas indikasi terjadinya kecurangan internal atau kesalahan penanganan persediaan dan aset perusahaan.</li>
	<li>Menyediakan rencana mitigasi serta rekomendasi atas potensi kerugian yang disebabkan oleh kurangnya SOP, kesalahan manusia, atau keterbatasan sistem.</li>
	<li>Memberikan dukungan on-call/standby (misalnya pada kondisi darurat) kepada Tim Operasional maupun Fungsi Lain terkait proyek yang sedang berjalan dan membutuhkan pengamanan serta tindakan pencegahan kerugian.</li>
	<li>Bertanggung jawab untuk mencegah kerugian dan permasalahan yang terjadi di Hub.</li>
	<li>Memeriksa kondisi lapangan serta melakukan validasi atas inventory dan aset yang bersifat high value.</li>
	<li>Melaksanakan kegiatan administrasi dalam bentuk laporan harian, mingguan, dan bulanan.</li>
	<li>Menyusun laporan hasil investigasi (incident report) lengkap dengan kronologi, bukti, dan rekomendasi.</li>
</ul>

Loss Prevention

PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.

Reycom Document Solusi (RDS Group)

<ul>
	<li>Responsible for all client communications, conflict resolution, and compliance with client deliverables and revenue.</li>
	<li>Owns the contract and contract renewals for new work for an existing client.</li>
	<li>Achieve Sales Target.</li>
	<li>Establish and manage the business relationship in selected market areas and target new business opportunities.</li>
	<li>Approves Change Orders and invoices, and is responsible for payment collections.</li>
	<li>Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.</li>
	<li>Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.</li>
	<li>Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.</li>
</ul>

Persuasion and Negotiation

Sales and Marketing Knowledge

Closing Sales

Account Manager

Klik Digital Sinergi  is principal application product. KDIGITAL has products for the SMB and retail markets running on top of the cloud system. KDIGITAL provides Digital Transformation Solutions and Services for our Client and Partners. KDIGITAL solution and services ranged from ideation and design to managed services

Klik Digital Sinergi

<ul>
	<li>Utilizing the application to fulfill the assigned task as per customer requirements</li>
	<li>Monitor application health and performance using available monitoring tools</li>
	<li>Receive and record incidents and service requests from users through ticketing systems or other communication channels</li>
	<li>Identify and escalate complex incidents to L2 or L3 support teams according to escalation procedure</li>
	<li>Record all incidents, service requests, and actions taken in the ticketing system</li>
	<li>Provide clear and timely communication to users regarding incident and service request status</li>
	<li>Perform routine maintenance according to scheduled tasks; perform health checks on servers and applications.</li>
	<li>Available 24/7 (Shifting schedule) and on call duties as well as to work off hours and also on-customer site and able to work with a team</li>
</ul>

Application Support L1

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.
Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector.

We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking).

Perks and Benefits:
Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values
into everyday practices, which makes feel like home. PT Midas is growing. 

If you are passionate, fun and live for breakthrough ideas, consider joining our team.
• Competitive salary in market
• Supportive teammates
• Health insurance benefits
• Social Security
• Self-development activities that support careers
• Flexible working hours
• Broaden your knowledge in new technology

PT Midas Daya Teknologi

Key Responsibilities

<ul>
	<li>Ensure System Stability: Proactively monitor application performance and health. Respond swiftly to incidents and alerts to minimize downtime and prevent operational disruptions.</li>
	<li>Diagnose &amp; Resolve Issues: Perform root cause analysis and troubleshoot complex application-related problems. Implement effective solutions to restore services with minimal business impact.</li>
	<li>Support Change Management: Assist in the deployment of application updates, patches, and enhancements following structured release plans to ensure smooth implementation.</li>
	<li>Optimize Performance: Identify, analyze, and resolve performance bottlenecks and inefficiencies to improve overall application reliability and user experience.</li>
	<li>Documentation &amp; Compliance: Maintain meticulous records of all incidents, changes, solutions, and process improvements. Ensure all activities adhere to strict banking regulations and internal IT policies.</li>
</ul>

IT Application Support

- Manage all request ticket 
- Sharing knowledge to handover daily operation tasks 
- Quarterly preventive maintenance 
- Evaluation of application maintenance 
- Technical consultation for perfective maintenance 
- Performance assessment and analysis 
- Perform improvements based on preventive maintenance 
- Deployment standard and normal change 
- Make sure during and after release implementation no incident or issue occurs 
- Resolution for incident or RCA 
- Perform L2 maintenance support related to application 
- Maintain availability and capacity under threshold to ensure all services running properly 
- Perform configuration or change management relate to applications through ticketing system and executing within SLA and ensure process quality 
- Check completeness of all prerequisite requirement of standard change request 
- Communicate with user through email, whatsapp, telegram or phone for more information or requirement needed 
- Create and update SOP with development team for new standard change 
- Inform or socialize or train all support team regarding new SOP or knowledge 
- Implement changes thoroughly as required as SOP given and ensure IT service stability 
- Manage known incident or user complain relate to application and resolve it within SLA as SOP defined through ticketing system 
- Perform preventive regular maintenance to prevent service crash or incident relate to application 
- Provide data audit relate to application based on audit requirement 
- Have and updated detailed reporting document in regular basis (daily/weekly/monthly) and ad-hoc purpose

Support Engineer L2

PT.  Akhdani Reka Solusi (ARS), merupakan perusahaan software khususnya pengembangan software, datawarehouse, maintenance, system integration dan konsultan.

PT Akhdani Reka Solusi

<ul>
	<li>Coding dan Debugging</li>
	<li>Melakukan pengujian modul yang dikembangkan</li>
	<li>Mengelola database</li>
	<li>Mempersiapkan environment server</li>
	<li>Deploy source code dan database</li>
	<li>Menulis laporan dan dokumen teknis terkait modul / fitur / aplikasi yang dibuat</li>
</ul>

Calon programmer / software engineer yang terpilih berdasar CV selanjutnya akan mengikuti test dalam tahapan - tahapan sebagai berikut :

Tahap 1 : Live algorithm test, dilaksanakan sesuai jadwal. Pastikan pelamar menyiapkan laptop/pc dan koneksi internet yang baik untuk video-conferece call. Test dalam bentuk test basic algoritma, bahasa pemrograman bebas.

Tahap 2 : Live coding yang dilaksanakan secara offline (apabila domisili Bandung dan online)

Tahap 3: Interview

Setelah lulus interview, calon programmer akan menjalani :

<ol>
	<li>Tahap On Job Training (OJT) selama 2 minggu sebagai perkenalan kantor dan tugas. Lokasi OJT di Kantor Pusat Akhdani di Bandung. Mohon diperhatikan selama OJT Akhdani hanya memberikan uang saku</li>
	<li>Tahap Probation. Masa percobaan calon programmer Akhdani untuk memastikan kesesuaian kapasitas kerja, adaptasi, kemampuan belajar dan kecocokan culture untuk bekerja di Akhdani. Durasi probation adalah 3 bulan setelah OJT.</li>
	<li>Evaluasi. Review atas hasil kerja selama masa probation. Dilanjutkan dengan kontrak kerja bagi yang lolos probation.</li>
</ol>

Software Engineer

Acromax Media GmbH was founded in 2007. In the first 3 years, we were providing software development services and content protection software to the audiovisual and entertainment industry, but our ambitious clients wanted more. We continued to license content from rights holders, and created a specialized team which currently offers great support, label management for artists and producers, and develops great market values such as unique music brands. We also built a big network with a large number of highly qualified and very talented artists, producers, authors, and music labels.

Due to close collaboration with our customers we would become one of the largest media companies in the market of online distribution in Europe with a catalogue of over 40.000 music tracks as well as approximately 15 international shows.

Acromax Media GmbH

Role Overview

Acromax Media is an international digital media company founded in Germany in 2007, with offices in Hamburg, Vienna, Tirana, and Almaty. With a team of 50 professionals, we manage digital media operations for around 40 TV broadcasters, 100 podcast producers, 50 film producers, and approximately 6,000 music producers representing over 60,000 songs.

We are seeking a full-time, office-based Media Operations &amp; Digital Rights Specialist to join our expanding international team. As a certified Google and YouTube Partner, we offer a structured, paid training program designed for individuals who want to build a career in digital rights management, music distribution, content publishing, and monetization.

Following successful completion of training and certification, candidates transition into full operational responsibilities within our Media Operations team.

 

What We Do

We ingest audio and video content from producers worldwide and publish it across major platforms including YouTube, Facebook, Instagram, TikTok, Spotify, Apple Music, Google TV, Apple TV, Deezer, and others.

We monetize content through advertising and subscription models, operating on a revenue-share basis. In addition to distribution, we provide:

Content screening for platform compliance (copyright, third-party usage, violent or restricted content) 
Digital rights management and anti-piracy protection 
Marketing campaigns to maximize performance 
Analytics and reporting to optimize revenue and audience engagement

Our Media Operations team manages 6,000–8,000 videos daily for clients across the globe.

 

Key Responsibilities

Manage and publish content across major digital platforms 
Handle uploads, scheduling, metadata optimization, and asset coordination 
Operate YouTube backend systems and Facebook Business Rights Manager 
Support digital rights enforcement and music distribution 
Assist with anti-piracy and rights protection processes 
Manage marketing campaigns via Google Ads 
Process technical requests and helpdesk tickets 
Maintain organized publishing workflows and media libraries 
Monitor performance metrics and prepare reports 
Collaborate with international team members in English 
Training &amp; Certification

As a certified YouTube Partner for over 10 years (across MCN, music, and publishing sectors), we provide structured English-language training through official partner lectures. Each new team member receives daily mentorship from experienced staff.

Training includes supervised online exams. Upon successful completion, employees receive official YouTube certification. Training time is fully paid.

 

Employment Terms

Full-time, office-based position 
Structured rotational shift system with fair distribution of working hours 
Paid training period followed by employment contract 
International, professional, and collaborative work environment 
Career development opportunities within digital media operations 
Recruitment Process 
Short introductory call (approx. 10 minutes) 
Online capability test (40–60 minutes) involving hypothetical problem-solving scenarios 
Final in-person meeting in the country of the new office location

We are expanding into Southeast Asia to strengthen our global media operations team and work with emerging talent beyond Europe and Central Asia.

Digital Rights Specialist in Jakarta

UTAK POS is an award-winning, proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

As the Head of Leads Management, you will own the engine that drives our sales pipeline, turning interest into qualified opportunities. You’ll lead a high-performing team responsible for lead generation, qualification, and conversion, ensuring every potential customer is engaged, nurtured, and guided toward a successful demo. Combining strategy and execution, you’ll build data-driven systems, optimize lead processes, and play a critical role in scaling how we attract, qualify, and convert customers! 
 

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Develop and execute data-driven strategies for high-quality lead generation and qualification</li>
	<li>Provide live chat support for leads inquiring about the product</li>
	<li>Engage with leads to gather necessary information and qualify them as sales prospects</li>
	<li>Persuade qualified leads to book and schedule demo sessions with the sales team</li>
	<li>Efficiently manage and coordinate internal team schedules, meetings, and demo sessions</li>
	<li>Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos</li>
	<li>Act as a liaison between leads and the sales team, ensuring seamless communication</li>
	<li>Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases</li>
</ul>

Head of Leads Management

Hubexo provides cutting-edge data, insights, and software solutions to the global construction industry. Founded in Sweden in 1936, Hubexo specializes in project information, eTendering, product information, market intelligence, and specification.

With operations in more than 20 countries and a workforce of 2,500 employees, Hubexo helps its customers sell more efficiently, build sustainably, and lead the future of construction innovation.

Hubexo is owned by a private equity consortium of Stirling Square Capital Partners, TA Associates and Macquarie Capital. Dario Aganovic was appointed CEO in 2022.

In Philippines, Hubexo operates under the legal name BCI Central.

BCI Central | Hubexo

About Us: Hubexo provides cutting-edge data, insights, and software solutions to the global construction industry. Founded in Sweden in 1936, Hubexo specializes in project information, eTendering, product information, market intelligence, and specification.

With operations in more than 20 countries and a workforce of 2,500 employees, Hubexo helps its customers sell more efficiently, build sustainably, and lead the future of construction innovation.

In Philippines, Hubexo operates under the legal name BCI Central.

Our Values:

<ul>
	<li>Dream big - Embrace ambitious goals and strive to exceed expectations, every day.</li>
	<li>Thrive together - Collaborate, communicate, and celebrate success.</li>
	<li>Own it - Take ownership of your work and empower yourself to make a difference.</li>
	<li>Do the right thing - Stand firm in your values and let integrity guide your actions at every turn.</li>
</ul>

About the role: Hubexo is looking for individuals who are willing to be assigned in Glenigan, our UK based Company. We are looking for candidates who are interested in researching upcoming construction projects across the United Kingdom &amp; Republic of Ireland.

Job Responsibilities:

<ul>
	<li>Gather &amp; verify construction projects across the United Kingdom and Ireland</li>
	<li>Find information on these projects via internet research and telephone research</li>
	<li>Research additional information and enter information in the database</li>
	<li>Call project contacts to fact check information and request additional updates</li>
</ul>

Researcher | UK

Our Cyberbacker team will work round the clock providing 24/7 services to small, mid, and large sized businesses and busy professionals and entrepreneurs, helping to complete time-intensive tasks such as appointment setter, marketing sales staff, researcher and document creation which in turn helps you to concentrate on the important part of your business.

Cyberbacker

As a Cyberbacker, you will:

<ul>
	<li>Transcription: Capturing key points during live or recorded calls.</li>
	<li>Call Preparation: Organizing daily call lists and agendas to ensure seamless client interactions.</li>
	<li>Schedule Coordination: Managing meeting schedules, including adjustments, cancellations, and time zone considerations.</li>
	<li>Report Management: Compiling insightful reports on key metrics and performance indicators.</li>
	<li>Virtual File Management: Keeping virtual files organized and accessible.</li>
	<li>Administrative Support: Managing email correspondence, calendar appointments, and other operational tasks efficiently.</li>
</ul>

Why Join Cyberbacker?

Benefits That Care for You:

<ul>
	<li>Medical Assistance Program: Includes dental, vision, maternity, burial assistance, and dependent coverage for tenured Cyberbackers.</li>
	<li>Gift &amp; Rewards Program: Celebrate milestones like birthdays, work anniversaries, and personal achievements with thoughtful gifts.</li>
	<li>Life Insurance for tenured Cyberbackers</li>
	<li>Career Growth Opportunities:</li>
	<li>Promotions to headbacker or leadership roles with leadership training, domestic and international travel, and speaking opportunities.</li>
	<li>Over 100 exclusive complimentary classes monthly, conducted by experienced team members.</li>
	<li>Counter Work-Life Balance:</li>
	<li>Paid time off (PTO) credits, paid holidays, and permanent work-from-home setup.</li>
	<li>Foodpanda discounts and exciting contests with prizes.</li>
	<li>Financial Security:</li>
	<li>Profit Share Program: lets you earn a share of the company’s success. After five years, it becomes a retirement plan, providing monthly payments even after you leave—a lasting reward for your commitment.</li>
	<li>Cybercapital: Loans for home or car purchases at competitive rates.</li>
	<li>Community Rewards and Recognition:</li>
	<li>Access to a supportive community on multiple channels.</li>
	<li>Exclusive invite to in-person events</li>
	<li>Travel opportunities for top performers, weekly meetings with company leadership, and a virtual year-end party.</li>
	<li>Job Security &amp; Training:</li>
	<li>Assurance of service fees for completed work, even if clients default.</li>
	<li>Paid training and access to the Transition Hub for Cyberbackers needing temporary workspaces.</li>
</ul>

.

Let’s Build Relationships That Last!

Take the first step toward a fulfilling career with Cyberbacker. Join a team that values you and empowers you to thrive. Apply now!

Remote Assistant: Permanent Work from Home Set Up

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

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