English 1 (Previously EF English First) SWARA Group opened its first franchise center in Pluit, North Jakarta in 1997. 27 years later, English 1 Swara continues to be the largest group in the Greater Jakarta region, having 19 Centers in the city and its surrounding area. We currently have 9 Centers in the capital city of Jakarta, 6 in the thriving suburb of Tangerang, 4 in the satellite city of Bogor, and 1 in Depok. With a dynamic and expanding team, we established our own Head Office in Tangerang area to help support our English 1 Centers in continuing to grow as the leading provider of English language education in Indonesia.

English 1 Swara Group

<ul>
	<li>Melakukan outbound call untuk menawarkan program English 1</li>
	<li>Follow up database leads &amp; maintain hubungan dengan calon siswa/ortu</li>
	<li>Capai target call,appointment,visit/showup, dan penjualan harian &amp; mingguan</li>
	<li>Input data hasil call secara akurat ke sistem database</li>
	<li>Memberikan informasi event, promo, atau aktivitas center</li>
	<li>Aktif bekerja sama dengan tim center untuk meningkatkan hasil konversi</li>
</ul>

 

Placement :

<ul>
	<li>Head Office Alam Sutera</li>
	<li>English 1 Taman Yasmin Bogor</li>
	<li>English 1 Tebet</li>
</ul>

Telemarketing

PT Prima Karya Sarana Sejahtera (PKSS) merupakan anak perusahaan Yayasan Kesejahteraan Pekerja Bank Rakyat Indonesia (YKP BRI) dan Dana Pensiun BRI. Berdiri sejak tahun 1999, PT PKSS terus berkembang sebagai perusahaan terbaik di bidang jasa pengelolaan Sumber Daya Manusia melalui berbagai layanan solusi yang inovatif sesuai kebutuhan perusahaan Anda dan mengikuti perkembangan zaman. PKSS mendukung perusahaan Anda untuk terus tumbuh berkelanjutan melalui layanan solusi Sumber Daya Manusia terpadu dengan jaringan kerja yang tersebar di seluruh Indonesia.

PT. Prima Karya Sarana Sejahtera

<ul>
	<li>menjawab panggilan dari nasabah</li>
	<li>bertanggung jawab untuk memberikan jawaban akurat atas pertanyaan pelanggan</li>
	<li>mengatasi masalah dari keluhan pelanggan</li>
	<li>menangani keluhan nasabah dengan cepat dan tepat</li>
	<li>melakukan komunikasi via telepon dengan baik dan sopan kepada nasabah</li>
</ul>

Contact Center

Universal BPR is a community bank founded in 2003 by Kaman Siboro and Stephen Satyahadi - two individuals with more than 30 years of experience in banking sector. The bank is engaged in the provision of loan, saving and deposit to individuals and SMEs. For lending segment, the current ticket size is ranging from 100 million to 10 billion rupiah per customer.

Universal BPR group currently operates 10 branches located in 8 cities of Indonesia.

Universal BPR is registered and regulated by OJK (financial services authority) and is a member of LPS (deposit insurance)

MISSION STATEMENT
To become a bank that focuses on improving the quality of life of the community with integrity, respect and continuous improvement.

MOTTO
Fast, Safe, Caring

Bank Universal BPR

<ul>
	<li>Carry out operational checks related to opening savings and deposit accounts</li>
	<li>Checking transaction call backs</li>
	<li>Conformity of monthly reports and bookkeeping</li>
	<li>Inspection of credit files and on the spot debtors</li>
</ul>

Internal Auditor

Starting with our vision and mission to become a leading digital marketing agency in Indonesia, in 2011, PT Toffee International was established as an agency specializing in digital marketing.

ToffeeDev has successfully helped more than 100 clients to revolutionize their businesses and products in the digital world. We also establish cooperation and become an Official Partner with Google, Pi Datametrics, and SEMrush to help your business continue to grow.

In addition to collaborating with well-known companies, ToffeeDev is also the initiator of SEOCon, an event where SEO Experts gather to discuss and share knowledge about SEO.

We believe in processes and innovations from young talent. Are you interested in being a part of ToffeeDev?

ToffeeDev

What You’ll Do

<ul>
	<li>Conduct outbound calls and follow-ups to find prospects</li>
	<li>Handle assigned leads for Local Business Optimization</li>
	<li>Conduct initial discovery and qualification calls using approved scripts</li>
	<li>Explain product value, features, and outcomes clearly to local business owners</li>
	<li>Build trust through consultative and professional communication</li>
	<li>Update CRM, schedule follow-ups, and hand over qualified leads to Consultants</li>
	<li>Follow sales process, call flow, and response time standards</li>
</ul>

What You’ll Get

<ul>
	<li>Hands-on sales experience with real local business prospects</li>
	<li>Continuous coaching, call reviews, and roleplay sessions</li>
	<li>Opportunity to grow into a full-closing Local Business Consultant</li>
	<li>Exposure to productized sales in a professional sales environment</li>
</ul>

Sales Advisor

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

Job Description:

<ul>
	<li>Handle pre-sales and after-sales inquiries via call and email</li>
	<li>Manage customer inquiries, consultation request, order tracking, and complaints</li>
	<li>Ensure service quality meets SLA/KPI targets</li>
	<li>Communicate clearly and professionally in every interaction</li>
</ul>

Customer Service

Jendela Group is a property and asset management company specializing in property development, marketing, and integrated management services. The company is committed to delivering professional, transparent, and results-driven solutions for property owners, investors, and tenants.

With a strong focus on innovation and market-driven strategies, Jendela Group aims to maximize asset value while ensuring operational excellence and long-term sustainability. Supported by a dedicated and experienced team, the company continues to build trusted partnerships and create meaningful value in the property industry.

Jendela Group operates through several business lines, including Jendela360, Weltown, CariProperti, and Properti BU, each designed to address different segments of the property market and provide comprehensive end-to-end property solutions.

Jendela Group

<ol>
	<li>Menangani leads inbound dari berbagai channel (Meta Ads, listing site, Instagram, dsb).</li>
	<li>Melakukan chat dan call untuk meyakinkan calon pembeli.</li>
	<li>Memahami produk (unit apartemen, lokasi, legalitas, potensi ROI) dan menyesuaikan penawaran dengan profil target market.</li>
	<li>Melakukan follow-up intensif ke leads (maintain database, reminder, progress update).</li>
	<li>Menjaga hubungan baik dengan pembeli untuk repeat/referral.</li>
	<li>Membuat laporan harian aktivitas sales via CRM (leads, follow-up, visit, closing progress).</li>
</ol>

Sales Admin

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Hands-on experience in deploying and maintaining Infrastructure &amp; Apps.</li>
	<li>Managing day-to-day operations and administer cloud and on-prem infrastructure &amp; security configuration to deliver highly available and scalable services.</li>
	<li>Setting up new DevOps tools (Git, CI/CD, etc) and infrastructure.</li>
	<li>Implement cloud-based Infrastructure for new projects for data analytics, web portals, and mobile applications.</li>
	<li>Be responsible over the readiness and stability of our systems.</li>
	<li>Support and troubleshoot product and infrastructure issues in production environments.</li>
	<li>Provide on-call support and monitor the production environment on a rotational basis (the team provides support 24/7).</li>
</ul>

DevOps Engineer

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Melakukan kunjungan harian ke Area Hub untuk mengontrol aktivitas operasional guna meminimalisir risiko dan potensi kerugian bagi perusahaan.</li>
	<li>Melakukan penilaian risiko untuk setiap proyek baru yang terkait dengan Area Hub (pembukaan, penutupan, penggabungan, dll).</li>
	<li>Melakukan validasi terhadap risiko utama/top dan kontrol berdasarkan matriks risiko (per kategori dan level) yang ditetapkan oleh Tim Operasional di Area Hub.</li>
	<li>Melakukan pemeriksaan, mitigasi, dan investigasi bersama pihak eksternal (vendor, kepolisian, atau instansi lain bila diperlukan) atas indikasi terjadinya kecurangan internal atau kesalahan penanganan persediaan dan aset perusahaan.</li>
	<li>Menyediakan rencana mitigasi serta rekomendasi atas potensi kerugian yang disebabkan oleh kurangnya SOP, kesalahan manusia, atau keterbatasan sistem.</li>
	<li>Memberikan dukungan on-call/standby (misalnya pada kondisi darurat) kepada Tim Operasional maupun Fungsi Lain terkait proyek yang sedang berjalan dan membutuhkan pengamanan serta tindakan pencegahan kerugian.</li>
	<li>Bertanggung jawab untuk mencegah kerugian dan permasalahan yang terjadi di Hub.</li>
	<li>Memeriksa kondisi lapangan serta melakukan validasi atas inventory dan aset yang bersifat high value.</li>
	<li>Melaksanakan kegiatan administrasi dalam bentuk laporan harian, mingguan, dan bulanan.</li>
	<li>Menyusun laporan hasil investigasi (incident report) lengkap dengan kronologi, bukti, dan rekomendasi.</li>
</ul>

Loss Prevention

Klik Digital Sinergi  is principal application product. KDIGITAL has products for the SMB and retail markets running on top of the cloud system. KDIGITAL provides Digital Transformation Solutions and Services for our Client and Partners. KDIGITAL solution and services ranged from ideation and design to managed services

Klik Digital Sinergi

<ul>
	<li>Utilizing the application to fulfill the assigned task as per customer requirements</li>
	<li>Monitor application health and performance using available monitoring tools</li>
	<li>Receive and record incidents and service requests from users through ticketing systems or other communication channels</li>
	<li>Identify and escalate complex incidents to L2 or L3 support teams according to escalation procedure</li>
	<li>Record all incidents, service requests, and actions taken in the ticketing system</li>
	<li>Provide clear and timely communication to users regarding incident and service request status</li>
	<li>Perform routine maintenance according to scheduled tasks; perform health checks on servers and applications.</li>
	<li>Available 24/7 (Shifting schedule) and on call duties as well as to work off hours and also on-customer site and able to work with a team</li>
</ul>

Application Support L1

<ul>
	<li>Act as key project team members charged with the analysis of user and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes.</li>
	<li>Track and record project progress and communicate with all related stakeholders to check and update for any issue, impediment, and call out.</li>
	<li>Bridging the communications across all stakeholders (Business team, IT Tower, Dev team, and other related teams) and facilitate/accommodate meetings/communications with related project stakeholders when needed in order to achieve project goals or project resolutions.</li>
	<li>Provide and present project report/presentation to all related stakeholders on managerial level and confirm the latest updates on the project to get the final project report/presentation which will be presented to the VP level.</li>
	<li>Deliver the complete technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction.</li>
</ul>

Solution Architect

<ul>
	<li>Melakukan follow-up secara aktif terhadap calon siswa/ Orang tua melalui Call, dan Walk-in.</li>
	<li>Melakukan konsultasi kepada calon siswa/orang tua untuk memahami kebutuhan belajar mereka.</li>
	<li>Bekerja sama dengan tim akademik dan marketing untuk mencapai target center.</li>
	<li>Memberikan pengalaman belajar terbaik kepada murid dan orang tua murid selama kursus di EF center.</li>
	<li>Membangun dan menjaga hubungan baik dengan calon siswa serta pelanggan existing.</li>
	<li>Menjelaskan program, metode pengajaran, dan keunggulan English 1 dengan jelas dan persuasif.</li>
</ul>

Placement Jakarta :

<ul>
	<li>AEON Mall Tanjung Barat</li>
	<li>Tanjung Duren</li>
	<li>Green Sedayu Mall</li>
	<li>Pantai Indah Kapuk</li>
</ul>

Placement Bogor &amp; Depok :

<ul>
	<li>Taman Yasmin</li>
	<li>Pajajaran</li>
	<li>AEON Mall Sentul</li>
	<li>Cibinong</li>
	<li>Cinere, Depok</li>
</ul>

Customer Relation Officer Jakarta & Bogor Area

Saat ini Weltown adalah lini bisnis dari Jendela Group yang bergerak di bidang konsultasi dan pemasaran properti, sedang membuka kesempatan bagi talenta profesional untuk bergabung sebagai Property Advisor. Anda akan berperan sebagai konsultan terpercaya bagi klien dalam memilih dan mendapatkan properti terbaik sesuai kebutuhan maupun tujuan investasi.

Responsibilities

<ul>
	<li>⁠Memasarkan unit properti dari berbagai listing yang tersedia</li>
	<li>Mengelola database klien untuk melacak prospek dan perkembangan penjualan.</li>
	<li>⁠Melayani kebutuhan klien dari pencarian properti hingga closing</li>
	<li>Menjadwalkan janji Show unit &amp; mendampingi klien melakukan kunjungan properti</li>
	<li>Bekerja bersama tim sales secara onsite di kantor</li>
	<li>Bekerja sama dengan tim after-sales untuk memastikan proses transaksi berjalan lancar</li>
</ul>

Salesforce

Sales and Marketing Knowledge

Closing Sales

Property Advisor Weltown [Jadetabek and Bandung Area]

Our History PT. MASTERSYSTEM INFOTAMA (MSI) was established in July 1994. Through the long journey, Mastersystem has developed into one of the leading ICT infrastructures providers and dominates not only the enterprise banking market in Indonesia, but also in oil and gas, enterprise and telecommunication industry. Headquartered in Jakarta, MSI has branch office in Surabaya, East Java. MSI has more than 400 employees now with the majority are certified professionals. As our commitment to deliver high quality standard of services, we comply with ISO standard i.e. ISO 9001:2015 (Quality Management) and ISO/IEC 20000-1:2011 (IT Service Management) to serve our customers better. 1994 Establishment as a PC distributor 1996- 1999 Beginning of network and system integration business, Clients: 20 2004 Cisco Gold Partner, Microsoft Large Account Reseller, HP First Tier Partner, Clients: 60, 2009 Beginning of data driven solution era, Clients: 140 2011 Virtual Desktop Infrastructure 2013 - 2014 Security Analytics and Contact Center, Clients: 250 2016 Big Data Analytics and API Gateway, Clients: 500 2018 - Now Next Gen Technologies (AI, IoT), Focus on Intellectual Property, Clients: 1000+ Why Mastersystem Infotama Driven by technology powered business innovation and committed to bridge the gap between technology and business needs, we empowering business by building, integrating, and providing consultation the customers need. Proven track record of success selling in a highly competitive environment, Mastersystem Infotama offers decades of experience to deliver quality solutions and help your organization to stay on top of the market trends and strengthening your value propositions to keep growing. Awards & Recognitions Mastersystem Infotama - 2018 Infoblox Top ASEAN Partner of the Year Mastersystem Infotama - 2018 Cisco Most Innovative Partner of the Year Mastersystem Infotama - 2018 Cloudera Strategic Deal of the Year Mastersystem Infotama - 2018 Redhat Ready Partner of the Year Mastersystem Infotama - 2018 Cisco APJC Digital Innovation Award Mastersystem Infotama - 2017 Cisco Partner of the Year Mastersystem Infotama - 2017 Microsoft Country Partner of the Year Mastersystem Infotama - 2017 Citrix ASEAN Special Recognition Mastersystem Infotama - 2017 HP Fastest Growing Hybrid IT Corporate Reseller & PS Our Vision, Mission & Value Vision To be Indonesia leader in ICT industry. Mission Bring value to all the stakeholders. Empowering business with innovative technologies, solutions and services. Our Core Value E excellence T teamwork H honesty I innovation C competence

PT Mastersystem Infotama

<ul>
	<li>Design, implement, configure, and maintain F5 BIG-IP solutions (LTM, GTM/DNS, APM, ASM) to support business and application requirements.</li>
	<li>Manage and optimize load balancing, SSL offloading, and high availability (HA) configurations.</li>
	<li>Monitor network performance and ensure high availability, reliability, and security of network infrastructure.</li>
	<li>Perform troubleshooting and root cause analysis for network and F5-related issues.</li>
	<li>Configure and maintain network devices including routers, switches, firewalls, and VPN solutions.</li>
	<li>Implement and maintain network security policies and best practices.</li>
	<li>Collaborate with application, security, and infrastructure teams to support system integration and deployment.</li>
	<li>Manage SSL certificates, iRules, and security configurations on F5 devices.</li>
	<li>Perform system upgrades, patching, backup, and disaster recovery testing.</li>
	<li>Create and maintain technical documentation, network diagrams, and standard operating procedures (SOP).</li>
	<li>Provide technical support and participate in on-call rotation when required.</li>
	<li>Ensure compliance with company policies, industry standards, and security regulations.</li>
</ul>

Network Engineer F5

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.
Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector.

We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking).

Perks and Benefits:
Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values
into everyday practices, which makes feel like home. PT Midas is growing. 

If you are passionate, fun and live for breakthrough ideas, consider joining our team.
• Competitive salary in market
• Supportive teammates
• Health insurance benefits
• Social Security
• Self-development activities that support careers
• Flexible working hours
• Broaden your knowledge in new technology

PT Midas Daya Teknologi

Key Responsibilities

<ul>
	<li>Ensure System Stability: Proactively monitor application performance and health. Respond swiftly to incidents and alerts to minimize downtime and prevent operational disruptions.</li>
	<li>Diagnose &amp; Resolve Issues: Perform root cause analysis and troubleshoot complex application-related problems. Implement effective solutions to restore services with minimal business impact.</li>
	<li>Support Change Management: Assist in the deployment of application updates, patches, and enhancements following structured release plans to ensure smooth implementation.</li>
	<li>Optimize Performance: Identify, analyze, and resolve performance bottlenecks and inefficiencies to improve overall application reliability and user experience.</li>
	<li>Documentation &amp; Compliance: Maintain meticulous records of all incidents, changes, solutions, and process improvements. Ensure all activities adhere to strict banking regulations and internal IT policies.</li>
</ul>

IT Application Support

- Manage all request ticket 
- Sharing knowledge to handover daily operation tasks 
- Quarterly preventive maintenance 
- Evaluation of application maintenance 
- Technical consultation for perfective maintenance 
- Performance assessment and analysis 
- Perform improvements based on preventive maintenance 
- Deployment standard and normal change 
- Make sure during and after release implementation no incident or issue occurs 
- Resolution for incident or RCA 
- Perform L2 maintenance support related to application 
- Maintain availability and capacity under threshold to ensure all services running properly 
- Perform configuration or change management relate to applications through ticketing system and executing within SLA and ensure process quality 
- Check completeness of all prerequisite requirement of standard change request 
- Communicate with user through email, whatsapp, telegram or phone for more information or requirement needed 
- Create and update SOP with development team for new standard change 
- Inform or socialize or train all support team regarding new SOP or knowledge 
- Implement changes thoroughly as required as SOP given and ensure IT service stability 
- Manage known incident or user complain relate to application and resolve it within SLA as SOP defined through ticketing system 
- Perform preventive regular maintenance to prevent service crash or incident relate to application 
- Provide data audit relate to application based on audit requirement 
- Have and updated detailed reporting document in regular basis (daily/weekly/monthly) and ad-hoc purpose

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