What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

<ul>
	<li>Create and execute SQL queries for operational financial reporting needs.</li>
	<li>Provide data and insights to support payment, expense, and income reconciliation processes.</li>
	<li>Collaborate with finance and data teams to ensure financial data accuracy and consistency.</li>
	<li>Automate reporting and data validation processes for operational efficiency.</li>
	<li>Identify anomalies or irregularities in financial data and communicate findings to relevant stakeholders.</li>
	<li>Support internal and external audits by providing required data and documentation.</li>
	<li>Create SOP (Standard Operating Procedure) documentation for data-driven financial workflows</li>
</ul>

Analyzing Data

Financial Analysis

Data Analysis

Finance Operations Analyst

SUN Education Group is the leading and the most complete international educational consultancy firm in Indonesia. Our core business is to provide services to students who want to study abroad particularly in Australia, New Zealand, Indonesia Pathway, UK, Switzerland, Singapore, Malaysia, China, Sweden, Ireland, Spain, Netherland, Italy, Canada and USA. We have 24 offices throughout Indonesia and have a global network of partners across the world.

As a successful, fast growing and innovative company, we are accelerating our growth within the market. We realize that our greatest asset is people and as such, we provide a challenging and  exciting environment for the best in the market.

With leaders that hold a clear vision for the future, along with a team full of diverse professionals, we are looking for young, energetic, dynamic and experienced people to fulfill our vacant positions.

SUN Education Group

Responsibilities:

<ul>
	<li>Develop and implement HR strategies aligned with the company’s goals and objectives.</li>
	<li>Oversee recruitment, onboarding, and retention strategies to attract and retain top talent.</li>
	<li>Manage employee relations, including performance management, conflict resolution, and career development.</li>
	<li>Ensure compliance with local labor laws and company policies.</li>
	<li>Collaborate with department heads to improve operational efficiency and resource management.</li>
	<li>Manage office operations, including workflow optimization, vendor management, and administrative support.</li>
	<li>Oversee budgeting and resource allocation in collaboration with the finance team.</li>
</ul>

HR Operations Manager

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Implementing the Tridharma of Higher Education which includes the learning process, research and community service</li>
	<li>Carry out various study program activities, both internal and external, in accordance with assignments from the Head of the Study Program</li>
</ul>

Lecturer in Hotel Operations

PT. Allvamed Nuvacon Adigana aims to bring better Arthroscopy products and services in Indonesia. Today, patients and surgeons are challenged to achieve high-quality arthroscopy solutions because of insufficient instruments, expensive equipment, and a lack of service satisfaction. The Allvacon brand as a service product aims to make arthroscopic surgery truly accessible to everyone. We are here to facilitate surgeons in providing the highest quality care for patients through innovative and of course cost-effective equipment. By leveraging affiliations with global suppliers, PT. Allvamed Nuvacon Adigana strives to provide genuine value to patients with our affordable, comprehensive and best-of-breed services. PT Allvamed Nuvacon Adigana will expand its services throughout Indonesia and beyond. To achieve these goals, we need a passionate, creative and energetic management team to develop this opportunity to be bigger and more widespread. 

Allvacon

What You’ll Do as Field &amp; Fulfillment Operations Manager

<ol>
	<li>Operational Execution</li>
</ol>

<ul>
	<li>Lead the day-to-day flow of device deployments, scheduling, fulfillment readiness, and regional coordination.</li>
	<li>Ensure workload distribution, cut-off system, and SOP compliance are maintained across the board</li>
</ul>

2. Field Leadership &amp; Team Development

<ul>
	<li>Supervise all of your operation team; build a high-discipline, high-resilience team culture.</li>
	<li>Conduct structured mentoring, coaching, and performance reviews to build internal leaders.</li>
	<li>Serve as a bridge during field conflicts, burnout cases, or cross-departmental misalignment.</li>
</ul>

3. Fulfillment &amp; Risk Management

<ul>
	<li>Oversee end to end inventory release, case tracking, and post-use collection.</li>
	<li>Drive issue resolution through PDCA, root cause analysis, and continuous improvement cycles.</li>
</ul>

4. Cross-Functional Collaboration

<ul>
	<li>Be the operational integrator between Sales, Finance, HR, and Inventory functions.</li>
	<li>Contribute to SOP development, dashboard refinement, and scalable system design.</li>
</ul>

Field & Fulfillment Operations Manager

<ul>
	<li>Merencanakan, mengorganisir, dan mengawasi kegiatan operasional</li>
	<li>Membuat dan menerapkan kebijakan serta prosedur operasional yang sesuai dengan tujuan perusahaan</li>
	<li>Berkolaborasi dengan departemen lain untuk meningkatkan proses operasional</li>
	<li>Melakukan evaluasi terhadap proses operasional secara berkala</li>
	<li>Melakukan analisis terhadap proses bisnis dan mencari cara untuk meningkatkan efisiensi dan produktivitas</li>
</ul>

Operation Manager

PT Surya Artha Nusantara Finance (SANF) is a financial services company in Indonesia, primarily focused on providing financing solutions for the heavy equipment and transportation sectors. SANF is a joint venture between PT Astra International Tbk, one of Indonesia's largest conglomerates, and Marubeni Corporation, a major Japanese trading company.

SANF offers a variety of financial products, including leasing, consumer financing, and factoring, to support businesses in acquiring heavy equipment, trucks, and machinery. The company plays a significant role in industries like construction, mining, agriculture, and transportation, helping businesses manage their financial needs through customized financing solutions.

Let's join our Fun, Friendly, and Continuous Growth journey!

Surya Artha Nusantara Finance

<ul>
	<li>Responsible for contract validation process and fulfillment of mandatory documents at branch.</li>
	<li>Responsible for verification &amp; bridging the administrative process between head office and -branch.</li>
	<li>Responsible for all administrative tasks at branch.</li>
	<li>Monitor and ensure the accuracy of data entry and reporting related to business operations.</li>
</ul>

Business Operation Admin

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

Sebagai Learning Operation Specialist, Anda akan menjalankan peran strategis dan operasional dalam mendukung pelaksanaan program training, khususnya dalam pengajaran soft skills, class coordination, dan pengelolaan vendor yang membantu dalam pelaksanaan training session.

Responsibilities

<ul>
	<li>Menjadi trainer untuk menyampaikan materi pelatihan soft skills kepada peserta.</li>
	<li>Bertindak sebagai koordinator training; menyiapkan kebutuhan kelas sebelum dan sesudah pelatihan (jadwal, materi, absensi, evaluasi dari peserta post-training, dll).</li>
	<li>Menjalankan dan mengelola kerjasama dengan vendor yang menunjang kegiatan training. Mulai dari:
	<ul>
		<li>Mencari dan merekomendasikan vendor yang sesuai dengan kebutuhan training;</li>
		<li>Melakukan komunikasi dan negosiasi dengan vendor terkait ruang lingkup kerja dan proses kerjasama;</li>
		<li>Mengurus proses administrasi dan legalitas kerjasama, termasuk pembuatan agreement dan pengelolaan dokumen/draft kontrak;</li>
		<li>Memastikan vendor menjalankan program training sesuai dengan standar yang sudah ditetapkan oleh manajemen.</li>
	</ul>
	</li>
	<li>Mendukung kegiatan operasional lainnya yang termasuk ke dalam program Learning Management.</li>
</ul>

Learning Operation Specialist

<ol>
	<li>Support kebutuhan user pada area Production Big Data</li>
	<li>Troubleshoot Issue and Fix EOD and EOM area Production Big Data</li>
	<li>Memberikan support &amp; manage area production big data</li>
	<li>Melakukan trouble shoot issue atau fixing pada environment Production Big Data</li>
	<li>Mengatur &amp; melakukan improvement pada production process dan SLA data pipeline</li>
	<li>Bekerja sama dengan team data scientiest untuk memonitoring model yang sudah di-deploy ke production</li>
</ol>

Data Analytics Operation

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Finance Operation Officer bertugas untuk melakukan pengawasan jumlah dana keluar dan masuk, ke/ dari rekening perusahaan, serta melakukan pemeriksaan terhadap data yang telah diinput di sistem.

Selain itu, Finance Operation Officer memiliki beberapa tanggung jawab, antara lain:

<ul>
	<li>Internal Control: Melakukan pemeriksaan, QC, serta membuat laporan keuangan terkait;</li>
	<li>Input System: Melakukan pembukuan terhadap setiap transaksi bank dengan tepat dan akurat, serta membuat laporan harian dan bulanan;</li>
	<li>Support &amp; Credit Card Officer: Melakukan pengecekan data sistem, rekonsiliasi rekening Credit Card, serta dokumentasi transaksi credit card;</li>
	<li>Quality Assurance: Memeriksa kelengkapan dokumen transaksi, serta membuat laporan secara periodik.</li>
</ul>

Finance Operation Officer

<ul>
	<li>Analyze and propose improvements to business processes to enhance operational efficiency and service quality in Motor Vehicle Insurance operations.</li>
	<li>Execute and monitor improvement projects to ensure successful implementation and alignment with performance KPIs.</li>
	<li>Supervise and control all operational activities, including complaint handling, to ensure service level agreement (SLA) compliance.</li>
	<li>Lead and manage a team of ±30 people, consisting of Coordinators and Surveyors across branch locations.</li>
	<li>Monitor and improve service delivery and processes in alignment with operational KPIs for Motor Vehicle Insurance services.</li>
	<li>Provide operational support at the assigned branch location (Medan, Surabaya, or Bandung), ensuring branch performance meets company standards.</li>
</ul>

Senior Section Head Operation

GTech is a global digital technology enabler, we provide integrated digital solutions for multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management and supply chain digitalization.

PT GTECH DIGITAL ASIA

<ol>
	<li>Analyze and map existing business processes across departments</li>
	<li>Develop, document, and maintain clear and effective Standard Operating Procedures (SOPs)</li>
	<li>Identify inefficiencies and recommend process improvements</li>
	<li>Collaborate cross-functionally with Operations, Product, Tech, HR, and other teams</li>
	<li>Lead implementation of new procedures and monitor compliance</li>
	<li>Support daily operational needs and problem-solving</li>
	<li>Conduct regular audits of existing processes and ensure continuous improvement</li>
	<li>Provide insights and reports to support strategic decision-making</li>
</ol>

Process & Operational Specialist | SPEEDWORK

CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets. 

CODE.ID has been established since 1999 and became a publicly listed company in Jakarta Stock Exchange in 2001 - as PT Integrasi Teknologi Tbk. It was back to be a private company in 2007.


Our Success Stories:

We successfully developed, deployed, and supported Information Technology Infrastructure for Komisi Pemilihan Umum (KPU) or the National Election Commission in 2004. We developed the election application and also distributed, installed, and  supported (7x24 hour) two data centers and 8000 VPN connected personal computers in 5,000 locations in the cities, rural areas, and remote areas all over Indonesia.

Code.id

<ul>
	<li>Troubleshoot production issues, perform root cause analysis, and coordinate with developers for fixes.</li>
	<li>Handle incident management, including ticket triaging, escalation, and resolution.</li>
	<li>Perform code reviews for production hotfixes and support patches.</li>
	<li>Manage application deployments, configuration updates, and rollback procedures.</li>
</ul>

Operational Support .Net

Sinergi yang saling menguntungkan
Tahun 2015 menjadi titik balik bagi Bank Mandiri Taspen, dimana Bank Mandiri Taspen memutuskan untuk menjadi bank yang unggul di nasional pada segmen pensiunan dan UMKM, yang diwujudkan dalam program sinergi yang dilaksanakan melalui 2 (dua) kontribusi utama dan benefit, yaitu PT. Bank Mandiri (Persero) Tbk. dan PT. Taspen (Persero).

Visi Bank Mandiri Taspen : Menjadi mitra terbaik dan terpercaya dalam memberdayakan dan mensejahterakan.
Misi Bank Mandiri Taspen :
1. Menciptakan pertumbuhan bisnis dan kesejahteraan melalui produk dan layanan keuangan terbaik
2. Fokus pada kebutuhan UMKM dan Pensiunan dengan menyelaraskan kepentingan ekonomi, sosial dan lingkungan

PT Bank Mandiri Taspen

Sebagai SOC L1 Analyst, melaksanakan fungsi deteksi dini insiden keamanan informasi melalui pemantauan sistem keamanan seperti SIEM dan platform monitoring lainnya secara real-time selama 24x7. Bertugas sebagai garda terdepan (first layer) dalam mengidentifikasi aktivitas mencurigakan, menganalisis alert, mencatat dan mendokumentasikan insiden, serta melakukan eskalasi awal sesuai prosedur. Bekerja sama lintas tim dan memastikan bahwa setiap potensi ancaman mendapat tanggapan cepat, akurat, dan terdokumentasi dengan baik.

Tanggung Jawab:

<ul>
	<li>Melakukan monitoring keamanan informasi secara real-time terhadap SIEM dan platform security monitoring lainnya (misalnya DarkTrace)</li>
	<li>Melakukan triase awal untuk menentukan urgensi dan relevansi alert</li>
	<li>Mencatat, mendokumentasikan, dan membuat laporan terkait insiden keamanan informasi</li>
	<li>Melakukan eskalasi kepada L2 Analyst jika ditemukan indikasi insiden siber</li>
	<li>Menjalankan shift kerja 24x7 (3 shift) sesuai jadwal SOC</li>
	<li>Mendukung proses post-incident review dengan dokumentasi yang lengkap dan akurat</li>
	<li>Berkoordinasi dengan tim lain (IT Ops, Network, Endpoint) untuk validasi dan tindak lanjut</li>
	<li>Menjaga kepatuhan terhadap standar keamanan informasi yang berlaku di bank</li>
	<li>Mengakses dan menganalisis sistem seperti SIEM, DarkTrace, dan Threat Intelligence Feed internal</li>
	<li>Menerbitkan notifikasi insiden awal (initial incident ticket)</li>
	<li>Memberikan rekomendasi awal mitigasi teknis kepada L2 dan unit terkait</li>
	<li>Memastikan semua aktivitas dan log insiden terdokumentasi dengan baik</li>
</ul>

IT Security Operation Staff

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

Suatu program management trainee yang spesifik dan intensif bagi yang berminat berkarir di divisi Operation BCA Finance. 
 
BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola, dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance

Professional Development Program Operation

<ol>
	<li>Mengelola data, melakukan input data yang diterima dari cabang atau HO</li>
	<li>Koordinasi dengan cabang-cabang dan pihak ketiga (third party) untuk proses pengurusan pendaftaran dan/atau penghapusan asset</li>
	<li>Mengumpulkan dan melakukan verifikasi dokumen sebelum diserahkan kepada pihak ketiga</li>
</ol>

Kalibrr Job Search