Central Operations
PT Bank OCBC NISP, Tbk
- Tangerang, IndonesiaPagedangan, Tangerang, Banten, IndonesiaTangerangBantenIndonesiaIndonesia
- Full timeFULL_TIME
Posted 3 hours ago and deadline of application is on 16 Oct
Recruiter was hiring 3 hours ago
2026-08-18T04:40:15.936980+00:002026-10-16T17:00:00+00:00Job Description
Sebagai team central operations, anda akan memberikan pelayanan terkait transaksi rekening nasabah yang diterima dari nasabah langsung, cabang dan unit support terkait dengan tujuan untuk membina dan memelihara hubungan jangka Panjang dengan nasabah.
Minimum Qualifications
- Menangani permintaan layanan perbankan sesuai dengan kebutuhan nasabah, yang diterima dari nasabah termasuk melalui Eletronik Chanel (OCBC Business), cabang serta unit support terkait, sesuai dengan ketentuan yang berlaku.
- Melakukan maintanance transaksi nasabah terkait dengan Lalu Lintas Devisa dan Rincian Transaksi Ekspor.
- Melakukan Konfirmasi/Verifikasi Recording atas transaksi nasabah maupun konfirmasi lainnya terkait aktivitas rekening nasabah.
- Menerima dan menangani keluhan dan/atau masukan dari nasabah dan melengkapi pelaporan dalam komplaint handing management
- Melakukan rekonsiliasi atas transaksi dengan pencatatan sistem dan membuat report akhir hari secara rutin untuk memastikan seluruh transaksi yang dijalankan sudah sesuai dengan instruksi nasabah/cabang/unit support.
- Melakukan proses admistrasi dan transaksi sesuai dengan sistem prosedur dan standard level agreement yang berlaku.
- Melakukan kegiatan operasional atas transaksi nasabah, sbb:
- Melakukan kegiatan administrasi terkait dengan rekening nasabah yang mengikuti program tax amnesty, Dana Hasil Ekspor Sumber Daya Alam dan yang memiliki layanan Trustee.
- Melakukan pencetakan laporan konsolidasi rekening nasabah private banking serta meneruskannya ke vendor pengiriman untuk dikirimkan ke nasabah.
- Melakukan penginputan data pengiriman dokumen melalui sistem dan jasa ekspedisi serta memastikan pengiriman dokumen transaksi ke Unit Support terkait.
- Melakukan pemeliharaan atas rekening nasabah antara lain Deposito Jatuh Tempo
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Pagedangan
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About PT Bank OCBC NISP, Tbk
OCBC Indonesia (formerly known as OCBC NISP) is the fourth oldest bank in Indonesia, which was founded in April 4th 1941 in Bandung under the name of NV Nederlandsch Indische Spaar En Deposito Bank.
OCBC Indonesia then grown to be a solid and dependable bank, especially in providing service for small business segments. It officially became a commercial bank in 1967, Foreign exchange bank in 1990 and public corporate in Indonesia Stock Exchange in 1994.
In the end of 1990, OCBC Indonesia managed to pass the Asia monetary crisis and the fall of banking industry without any recapitalization obligation aid from the government. OCBC Indonesia became one of the first few banks to resume lending during the crisis. This initiative enabled the Bank to note a high growth.
OCBC Indonesia good reputation and its promising growth has attracted the interest of International Finance Corporation (IFC), a part of World Bank Group, which then became a shareholder in 2001-2010 and from OCBC Singapore which then became the shareholder OCBC Indonesia.
With the support from OCBC Bank-Singapore, OCBC Indonesia has implemented aggressive programmes to strengthen the infrastructure, human resources, information and technology, as well as office networking.
PT Bank OCBC NISP, Tbk is licensed and supervised by the Otoritas Jasa Keuangan (OJK) and is an LPS participant.