PerkUp is a fast-growing corporate gifting platform that helps companies enhance their employee engagement and client relationships through personalized gifting and swag solutions. We are dedicated to creating memorable gifts and building stronger connections between businesses and their teams or clients.

PerkUp

PerkUp is a fast-growing corporate gifting platform that helps companies enhance their employee engagement and client relationships through personalized gifting and swag solutions. 

We are seeking a Shopify Order &amp; 3PL Specialist to join our dynamic team. This role is pivotal in ensuring seamless order fulfillment across our Shopify platform and global network of 3PL partners. The ideal candidate will have deep experience managing e-commerce operations with multiple warehouses, strong technical skills in Shopify and spreadsheets, and the ability to coordinate between suppliers, purchasing, and logistics teams to maintain accurate, efficient, and timely fulfillment.

<h1>Key Responsibilities</h1>

<h2>3PL Management &amp; Integrations</h2>

<ul>
	<li>Set up and manage integrations between Shopify and multiple 3PLs (currently ~8 providers worldwide).</li>
	<li>Ensure products, SKUs, and inventory levels are accurately linked and synced across Shopify and 3PL systems.</li>
	<li>Validate that tracking numbers and fulfillment updates from 3PLs are consistently pushed into Shopify.</li>
	<li>Maintain logins and system knowledge for multiple 3PL portals, understanding each partner’s specific requirements and workflows.</li>
	<li>Oversee receiving processes with 3PLs, ensuring inbound shipments from suppliers meet labeling, carton, and pallet requirements.</li>
	<li>Support product setup within each 3PL system to ensure readiness for fulfillment.</li>
</ul>

<h2>Order Processing &amp; Troubleshooting</h2>

<ul>
	<li>Monitor all orders in Shopify, identifying and resolving issues with syncing, stockouts, or address errors.</li>
	<li>When automated syncing fails, export, clean, and reformat order data in Google Sheets for manual submission to 3PLs.</li>
	<li>Collect tracking data from 3PLs and manually import updates into Shopify when necessary.</li>
	<li>Create and maintain custom views/dashboards in Shopify to proactively monitor fulfillment status.</li>
</ul>

<h2>Supplier &amp; Internal Coordination</h2>

<ul>
	<li>Work closely with the purchasing team to ensure suppliers provide all data required by 3PLs for inbound shipments.</li>
	<li>Communicate directly with suppliers and warehouses to resolve discrepancies or delays.</li>
	<li>Provide clear documentation and SOPs for product creation, linking, and fulfillment processes across Shopify and 3PLs.</li>
</ul>

<h2>Reporting &amp; Continuous Improvement</h2>

<ul>
	<li>Generate reports on order trends, fulfillment accuracy, and 3PL performance.</li>
	<li>Identify bottlenecks in syncing or manual processes and recommend solutions to increase efficiency.</li>
	<li>Leverage AI tools to automate reporting, detect anomalies, and surface insights that drive smarter decision-making across fulfillment and logistics.</li>
	<li>Explore and implement AI-driven solutions to reduce manual work, improve order accuracy, and optimize multi-3PL coordination.</li>
	<li>Maintain up-to-date SOPs for multi-3PL operations.</li>
</ul>

Ecommerce Operations Manager

SUN Education Group is the leading and the most complete international educational consultancy firm in Indonesia. Our core business is to provide services to students who want to study abroad particularly in Australia, New Zealand, Indonesia Pathway, UK, Switzerland, Singapore, Malaysia, China, Sweden, Ireland, Spain, Netherland, Italy, Canada and USA. We have 24 offices throughout Indonesia and have a global network of partners across the world.

As a successful, fast growing and innovative company, we are accelerating our growth within the market. We realize that our greatest asset is people and as such, we provide a challenging and  exciting environment for the best in the market.

With leaders that hold a clear vision for the future, along with a team full of diverse professionals, we are looking for young, energetic, dynamic and experienced people to fulfill our vacant positions.

SUN Education Group

Responsibilities:

<ul>
	<li>Develop and implement HR strategies aligned with the company’s goals and objectives.</li>
	<li>Oversee recruitment, onboarding, and retention strategies to attract and retain top talent.</li>
	<li>Manage employee relations, including performance management, conflict resolution, and career development.</li>
	<li>Ensure compliance with local labor laws and company policies.</li>
	<li>Collaborate with department heads to improve operational efficiency and resource management.</li>
	<li>Manage office operations, including workflow optimization, vendor management, and administrative support.</li>
	<li>Oversee budgeting and resource allocation in collaboration with the finance team.</li>
</ul>

HR Operations Manager

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Implementing the Tridharma of Higher Education which includes the learning process, research and community service</li>
	<li>Carry out various study program activities, both internal and external, in accordance with assignments from the Head of the Study Program</li>
</ul>

Lecturer in Hotel Operations

PT Transnovasi Bangun Persada mendukung industry 4.0 untuk public dan private sector. Transnovasi Berkembang dengan inovasi, Berkreasi dengan Dedikasi.

Transnovasi Bangun Persada

Job Description :

<ul>
	<li>Mengoperasikan dan memastikan software dan hardware yang digunakan berjalan dengan lancar</li>
	<li>⁠Input dan update data harian kedalam database aplikasi</li>
	<li>Melakukan pengecekan rutin untuk semua Data/Aplikasi yang terintegrasi ke dalam aplikasi dan memastikan aplikasi berjalan dengan lancar</li>
	<li>Melakukan koordinasi dengan pihak eksternal/user dalam menyajikan data</li>
	<li>⁠Memastikan dan menjaga keamanan dan kerahasian data</li>
	<li>Membuat laporan kegiatan harian dan kegiatan operasi lain yang dilaksanakan</li>
	<li>Menganalisa dan menyajikan data dalam bentuk laporan harian yang telah ditentukan</li>
	<li>Melakukan koordinasi internal secara rutin dengan tim IT dan/atau divisi terkait jika terdapat kendala dalam pengoperasian aplikasi</li>
	<li>⁠Melakukan pelaporan langsung kepada pimpinan perusahaan jika diperlukan pengambilan keputusan </li>
</ul>

Project Operation

For the Joy of Full Tummy! Combining Cloudkitchen business model with DNVB concept #GrowWithJoy #SagalaFolks

Sagala Group

<ul>
	<li>Manage daily store operations, including human resources and systems, in accordance with applicable SOPs.</li>
	<li>Perform store administration tasks such as recording sales, preparing daily reports, and managing operational documents.</li>
	<li>Monitor inventory to ensure availability and optimal stock management</li>
	<li>Ensure overall store cleanliness in compliance with established standards.</li>
</ul>

Sales Operational Manager

Learning Operation Intern will be working for Kognisi (Kompas Gramedia Learning &amp; Insights) part of Growth Center Kompas Gramedia, focusing on helping people to grow to be the best version of themselves. The responsibilities are:

<ol>
	<li>Deploy relevant learning solution model to KG employees and any external stakeholders.</li>
	<li>Maintain positive learning experience for learners, speakers, coaches, mentors, and users.</li>
	<li>Execute and evaluate excellent learning process in the organization.</li>
</ol>

Learning Operation Intern

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ol>
	<li>Mengelola, mengolah, menganalisa dan menginterpretasikan data seperti scoring branch, performance team</li>
	<li>Membuat tools seperti dashboard atau data visualisasi untuk mempermudah proses kerja di tim operation baik di HO maupun di cabang</li>
	<li>Memberikan input atau saran dalam pengambilan suatu keputusan</li>
</ol>

Branch Operation Analyst

<ul>
	<li>
	Melakukan pekerjaan administratif sesuai dengan kebutuhan tim operation.
	</li>
	<li>
	Melakukan update data dan dokumen.
	</li>
	<li>
	Berkoordinasi dengan tim operation untuk mencapai tujuan yang ditentukan.
	</li>
	<li>
	Memberikan support terkait data yang dibutuhkan.
	</li>
	<li>
	Bertanggungjawab atas pekerjaan yang diberikan.
	</li>
</ul>

Operation Support Internship

SOUVIA (PT GEMA MULIA SEMESTA) established in 2018, a company that provides seminar kit packages, goodiebag packages, gift sets for events such as seminars, training, workshops, meetings, conventions, gatherings, anniversary, product launches, etc. SOUVIA has become the market leader for merchandise and promotional gifts in Indonesia and has been trusted by 25 of the total 34 Ministries in Indonesia and other institutions as a partner who provides for merchandise and promotional products. We have also served more than 3,000 clients from the private sector in Indonesia wich provides promotional gifts since 2018. We distributed more than 5 million pcs of products per year. We are also trusted by start ups such as Ruangguru.

SOUVIA has young people who have experience from start ups, national manufacturing companies, and multinational companies. In HR management, we use technology for monitoring such as HRIS-Kantorku, and a real time monitoring system for performance through an online dashboard. Our corporate culture prioritizes data driven decision making, and has Compassion as our corporate value with 5 core values as our pillars : care, integrity, nurture, teamwork, and achievement. We observe that the market leader for promotional products in Indonesia is still moving conventionally, so we want to transform into a provider of promotional products for corporate gifts and advertising specialty in Indonesia by prioritizing technology and automation.

PT Gema Mulia Semesta (SOUVIA)

Kami membuka kesempatan bagi talenta muda yang siap belajar dan berkembang di bidang operasional dan fulfillment. Program ini diawali dengan internship berbayar selama 3 bulan, di mana peserta akan mendapatkan uang saku bulanan, pengalaman kerja nyata, serta bimbingan langsung dari tim profesional. Setelah menyelesaikan program dengan performa baik, kandidat akan diprospek menjadi karyawan officer dengan penyesuaian gaji dan benefit karyawan.

 

Tanggung Jawab:

<ul>
	<li>Mengawasi deadline Purchase Order (PO) setiap produk dengan berkoordinasi rutin bersama VMS dan SPV Inhouse.</li>
	<li>Memastikan proses Quality Control (QC) sesuai standar, baik kualitas maupun kuantitas.</li>
	<li>Memastikan proses packing dan pengiriman berjalan tepat waktu.</li>
	<li>Mengarahkan pekerjaan tim QC dan packing setiap hari.</li>
	<li>Berkoordinasi dengan tim ARO terkait pengiriman produk.</li>
	<li>Membuat laporan mingguan dan bulanan mengenai QC dan pengiriman.</li>
	<li>Membantu persiapan pemberkasan dan dokumen pengiriman.</li>
</ul>

Operation Fulfillment Coordinator

CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets. 

CODE.ID has been established since 1999 and became a publicly listed company in Jakarta Stock Exchange in 2001 - as PT Integrasi Teknologi Tbk. It was back to be a private company in 2007.


Our Success Stories:

We successfully developed, deployed, and supported Information Technology Infrastructure for Komisi Pemilihan Umum (KPU) or the National Election Commission in 2004. We developed the election application and also distributed, installed, and  supported (7x24 hour) two data centers and 8000 VPN connected personal computers in 5,000 locations in the cities, rural areas, and remote areas all over Indonesia.

Code.id

<ul>
	<li>Troubleshoot production issues, perform root cause analysis, and coordinate with developers for fixes.</li>
	<li>Handle incident management, including ticket triaging, escalation, and resolution.</li>
	<li>Perform code reviews for production hotfixes and support patches.</li>
	<li>Manage application deployments, configuration updates, and rollback procedures.</li>
</ul>

.Net Operational Support

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

Suatu program management trainee yang spesifik dan intensif bagi yang berminat berkarir di divisi Operation BCA Finance. 
 
BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola, dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance

Professional Development Program Operation

<ol>
	<li>Mengelola database pengurusan asset</li>
	<li>Koordinasi dengan cabang-cabang dan pihak ketiga (third party) untuk proses pengurusan pendaftaran dan/atau penghapusan asset</li>
	<li>Mengumpulkan dan melakukan verifikasi dokumen sebelum diserahkan kepada pihak ketiga</li>
</ol>

Operational Support Staff

<ol>
	<li>Mengelola data, melakukan input data yang diterima dari cabang atau HO</li>
	<li>Koordinasi dengan cabang-cabang dan pihak ketiga (third party) untuk proses pengurusan pendaftaran dan/atau penghapusan asset</li>
	<li>Mengumpulkan dan melakukan verifikasi dokumen sebelum diserahkan kepada pihak ketiga</li>
</ol>

Admin Operational Staff

Job Descriptions

<ul>
	<li>Infrastructure: Merancang &amp; implementasi arsitektur cloud (multi-region, scalable, secure, cost-efficient).</li>
	<li>Kubernetes: Setup &amp; maintenance cluster, service mesh (Istio/Linkerd), upgrade &amp; patching.</li>
	<li>Bare Metal &amp; Data Center: Instalasi &amp; maintenance hardware, RAID, monitoring, lifecycle management, data center operations.</li>
	<li>Networking: Konfigurasi Mikrotik (routing, QoS), OPNsense (firewall, IDS/IPS, VPN), VLAN, load balancer, network troubleshooting.</li>
	<li>Database: Administrasi PostgreSQL (TimescaleDB, PostGIS), MongoDB (replica/shard), Redis (cluster/HA), backup &amp; DR.</li>
	<li>• Application Stack: Deploy &amp; optimasi Next.js (SSG/SSR/ISR), NestJS microservices, Socket io real-time apps, Go services.</li>
	<li>CI/CD &amp; Automation: Bangun pipeline, integrasi automated testing, secrets injection dengan Infisical, deployment strategi (blue-green, canary, rolling).</li>
	<li>Monitoring &amp; SRE: Implement observability stack, custom metrics, alerting, SLA/SLO, capacity planning.</li>
	<li>Security &amp; Compliance: Container/image scanning, secrets rotation &amp; audit logging, compliance reporting, disaster recovery testing.</li>
	<li>Leadership: Mentoring tim DevOps, code review, technical decision making, dokumentasi &amp; runbooks.</li>
	<li>Innovation: Evaluasi &amp; adopsi tools baru, standardisasi proses, POC teknologi terbaru.</li>
</ul>

Development, Security, Operation (DSO) Specialist

<ul>
	<li>Memproses pengajuan cabang dan meminta rekomendasi dari pihak-pihak terkait</li>
	<li>Membuat catatan semua dokumen dalam laporan log book dokumen</li>
	<li>Melakukan scanning dan mendistribusikan dokumen yang sudah disetujui</li>
	<li>Melakukan filling dokumen baik hard file dan soft file dengan rapih</li>
</ul>

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