FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

Bertanggung jawab monitoring untuk dashboard transaksi harian:

<ul>
	<li>Kyc</li>
	<li>Customer Top Up</li>
	<li>Customer Purchase (Merchant &amp; Biller Aggregator)</li>
	<li>Bill Payment &amp; Installment</li>
	<li>Customer Va to Va, Cash Out dan Redeem Account</li>
	<li>Menyiapkan dan mendokumentasikan transaksi di Fifapps: Pv, Rv, Mit Bank to Bank </li>
	<li>Menyiapkan seluruh proses transaksi ke Bank: token bank, transfer bank, rekonsiliasi bank di setiap akhir bulan </li>
</ul>

Finance Budget Accounting & Tax Senior Administrator

Membuat rencana strategi yang tepat untuk meningkatkan performance KPI di Cabang untuk kontrak overdue diatas 30 hari

Analisis data performance dan update progress performance pencapaian KPI

Melakukan kontrol atas kinerja tim dalam ruang lingkup tanggung jawabnya

<ul>
	<li>Melakukan koordinasi dengan Departemen Litigasi untuk melakukan langkah hukum terhadap konsumen yang bermasalah</li>
	<li>Pembagian bahan serta wilayah tagih kepada seluruh anggota tim</li>
	<li>Melakukan customer handling serta negosiasi dengan customer dalam ruang lingkup Remedial</li>
	<li>Menjalankan fungsi coaching and counseling terhadap tim serta monitoring pencapaian anggota tim secara berkala</li>
</ul>

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