Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Deskripsi pekerjaan dari Health Claims Intern, dimana nantinya akan beroperasi di department Health Claims, dengan detail aktivitas:

 

<ul>
	<li>Membantu kebutuhan project Cost Claim Management</li>
	<li>Menganalisa data claim</li>
	<li>Menganalisis dan melakukan pendataan obat</li>
</ul>

Analyzing Data

Mathematics

Statistics

Health Claims Intern

Section Head Health Claim have to make sure the verification and approval claim processes executed properly &amp; thoroughly, also they need to encourage and implement innovations in process and services in Health Claim.

Job Descriptions:

<ul>
	<li>Ensure: (a) Claim content (medical procedures, medical examinations, and medications) in accordance with policies’ coverage plan; (b) Medical procedures, examination, and medications fee is in accordance with terms &amp; conditions; (c) Claim content to hospitals or health provider (in accordance to policies' coverage plan)</li>
	<li>Giving out advice and medical recommendations for specific medical cases to companies based on received informations from hospitals or patient to suggest the best solutions.</li>
	<li>Encourage and implement innovations in process dan new services</li>
	<li>Make and implement TOD (Table of Duties) for team member based on work plan</li>
	<li>Monitor and evaluate team productivity in order to achieved agreed productivity targets.</li>
	<li>Lead health projects in Health Operation Division and suggest an improvement in health industry (for example: medical check-up system, claim process system, etc)</li>
</ul>

Placement: Head Office - Jakarta Selatan

Microsoft / MS Excel

Section Head Health Claim_Dokter Senior

Meditap didirikan pada tahun 2015 untuk menjawab kebutuhan pelayanan administrasi kesehatan terbaik di Indonesia. Dengan pengalaman bertahun-tahun yang telah terbukti dan dioperasikan oleh para profesional, kami berusaha memberikan layanan terbaik kepada mitra dan pengguna kami.

Vision
Menjadi perusahaan teknologi kesehatan dan kebugaran yang berpusat pada pelanggan, paling disukai dan terbesar di Indonesia. Di mana pengalaman pelanggan yang kami utamakan.

Mission
Berusaha terus menerus untuk menawarkan pengalaman kesehatan dan kesejahteraan yang paling mulus melalui sistem teknologi terintegrasi.

PT Teknologi Pamadya Analitika (Meditap)

<ul>
	<li>Melakukan review terhadap setiap pengajuan penjaminan sesuai kondisi medis dan ketentuan polis.</li>
	<li>Melakukan approval penjaminan sesuai dengan wewenang yang berlaku.</li>
	<li>Membuat pertanyaan dan memeriksa kembali hasil Surat Konfirmasi Medis untuk dikirim ke Rumah Sakit Rekanan terkait penjaminan.</li>
	<li>Memberikan briefing secara berkala kepada staf / tim yang dipimpin.</li>
	<li>Membuat laporan penjaminan terkait pencapaian, evaluasi dan pengembangan yang dibutuhkan departemen Case Monitoring.</li>
	<li>Memastikan proses kerja berjalan sesuai dengan SOP dan petunjuk kerja sehingga pencapaian terhadap setiap tugas tercapai dengan baik.</li>
	<li>Memiliki wewenang untuk melakukan approval penjaminan sebagai Senior Officer (Dokter).</li>
	<li>Memiliki wewenang untuk menentukan jadwal kerja setiap SDM.</li>
	<li>Memiliki wewenang untuk menentukan instruksi kerja yang akan dijalankan pada kondisi darurat.</li>
</ul>

Medical Industry Knowledge

Relationship Management

Attention to Detail

Problem Solving

Monitoring and Evaluation

Case Monitoring Senior Officer

As a Data Analyst Intern, you will work directly with our team to bridge the gap between raw data and strategic business decisions. You will take the lead on a Predictive Modeling project, utilizing Machine Learning to identify key trends and provide data-driven forecasts that support our business growth.

A core part of this role involves client-centric reporting: you will be responsible for transforming complex technical findings into professional reports and presentations that provide clear, actionable value to our clients. If you are someone who "speaks and acts by data" and enjoys presenting insights to stakeholders, this role is for you.

Data Visualization

Python

Data Science Intern

Medical Assessment Analyst aims to analyze Quantitative data on Health Operation Division.

<ul>
	<li>Act as the User Representative in system development alongside the IT team to identify, design, and communicate requirements related to Medical Check-Up processes (Pre-MCU, MCU, Post MCU) including Wellness features, ensuring operational and functional needs are optimally accommodated within the system.</li>
	<li>Analyze prospective client needs to determine suitable Medical Check-Up (MCU) packages.</li>
	<li>Analyze client Medical Check-Up (MCU) result data by performing cross-analysis against participant claim history and preparing the presentation of findings.</li>
	<li>Prepare Wellness Program requirements based on the analysis of Medical Check-Up (MCU) results and participant health records.</li>
	<li>Analyze client Wellness Program results to evaluate program effectiveness.</li>
</ul>

Statistical Analysis

Medical Assessment Analyst

a. Claim Management

<ul>
	<li>Melakukan proses verifikasi dan analisa klaim terhadap data dan berkas tagihan atas perawatan yang diberikan, yaitu memastikan kesesuaian dengan indikasi medis dan ketentuan benefit polis</li>
	<li>Memastikan biaya yang ditagihkan sesuai dengan kesepakatan yang telah disepakati dan melakukan posting sesuai benefit peserta</li>
	<li>Melakukan approval untuk tipe klaim menegah dan kompleks sesuai dengan ketentuan benefit polis dan standar prosedur yang berlaku</li>
	<li>Berkoordinasi dengan atasan jika terdapat klaim yang tidak sesuai dengan ketentuan polis, agar segera mendapat keputusan atas klaim</li>
</ul>

Untuk memastikan klaim yang dibayarkan perusahaan sesuai dengan ketentuan dan tepat waktu sesuai lead time yang dijanjikan kepada peserta 

b. Quality Control

Melakukan proses Quality Control terhadap berkas dan pembayaran klaim untuk memastikan proses klaim yang dijanjikan sudah tepat sesuai dengan ketentuan yang berlaku

Claim Officer

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My Mountain Mover Inc.

Instruction &amp; Training Delivery (35%)

Teach the Dental VA Essentials Live Training, focusing on core dental front-office workflows including patient scheduling, registration, insurance verification, treatment coordination, referrals, and EHR navigation

Lead live and recorded training sessions focused on call handling, tone, patient coordination, and dental clinic workflow accuracy

Facilitate mock call scenarios and scheduling exercises to simulate real dental clinic situations

Train learners on handling multi-line phones, appointment types (new patient, recall, emergency), provider calendars, and patient concerns

 

Learner Support &amp; Technical Guidance (20%)

Respond to learner questions on scheduling scenarios, dental insurance checks, treatment coordination, and documentation

Coach learners on tone, professionalism, and real-time decision-making during patient calls

Identify common workflow misunderstandings and coordinate content updates with the SME Lead

 

Content &amp; Curriculum Support (15%)

Support development of micro-modules covering call handling, scheduling logic, dental insurance verification, treatment coordination, and EHR best practices

Recommend updates based on dental clinic needs, learner performance trends, and system changes

 

Evaluation &amp; Performance Assessment (15%)

Conduct Skills Evaluation Interviews (SEIs) to assess communication skills, system navigation, and workflow accuracy

Track learner progress via Salesforce, TalentLMS, and dental receptionist–specific checklists

Lead recovery training sessions for cancelled VAs based on skill gaps in dental front-office tasks

Deliver structured feedback and escalate retraining needs as required

 

Compliance &amp; Documentation (15%)

Reinforce HIPAA compliance in patient communication, scheduling notes, and documentation

Teach proper documentation inside dental EHR systems and accurate note-taking aligned with clinic standards

Dental Receptionist Training Coordinator

General: 

Oversee Lead SAMs: Provide direct leadership to SAMs, ensuring they are effectively managing the SAMs and AMs and are aligned with the department’s and company’s goals.

Strategic Alignment: Ensure SAMs and AMs align with the overall vision, goals, and core values of the company.

Audit SAM Performance: Conduct regular 1:1s and audits with Lead SAMs, focusing on coaching, feedback, and continuous improvement in their leadership and management of SAMs.

SAM Oversight

Coaching and Development: Provide regular coaching sessions for SAMs, evaluating their performance in managing AMs, and client and VA relationships. Identify gaps and offer training to strengthen their skills.

1:1 Audits: Perform 1:1 performance audits with SAMs to assess their effectiveness in meeting department objectives, and provide actionable feedback.

Monitor Escalations: Oversee Level 2 client escalations handled by SAMs and ensure proper follow-up and resolution in collaboration with SAMs and AMs.

Process Improvement Initiatives: Lead process audits with SAMs to identify and implement improvements in collaboration with other departments.

Performance Reviews: Review SAMs’ weekly reports on AM performance, client account status, and any critical issues. Provide strategic direction as needed.

Conduct 1:1s per month for the Lead SAMs.

Client and Account Management

Oversee SAM-Client Relationships: Ensure SAMs are effectively maintaining and nurturing client relationships, facilitating growth and retention.

Strategize Account Growth: Collaborate with SAMs to promote growth opportunities for client accounts, such as add-ons, referrals, and retention strategies.

Task Prioritization: Guide SAMs in prioritizing tasks for AMs and ensure clarity in execution.

Policies and Procedures

Policy Enforcement: Ensure SAMs are reinforcing department policies, procedures, and standards.

Client and VA Management

Client Escalation Management: Oversee SAM-led client-VA onboarding, clinic workflow reviews, and ongoing support to address client needs.

Dispute Resolution: Oversee .SAMs in handling client-VA disputes, cancellations, and escalations, stepping in and taking over the escalation when necessary.

Retention and Growth Strategies: Support SAMs in guiding AMs to develop retention strategies and foster client and VA satisfaction.

Departmental Reporting and Analysis

Weekly Reporting: Ensure SAMs deliver comprehensive weekly reports summarizing key account highlights, performance metrics, and AM team progress.

Deep Dive Analysis: Lead deep dive analysis sessions on Department performance, identifying trends, addressing inconsistencies, and ensuring optimal outcomes.

AM Department Head

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

20,000 doctors. Millions of patients. A lean design team — soon to be more.

SeriousMD is the EMR platform Filipino doctors trust most. NowServing connects patients to providers across the country. Together, we're reshaping how healthcare works in the Philippines and design is at the center of it.

Our design team is intentionally small and senior. No bureaucracy, no design-by-committee. Your decisions ship and get tested by real users almost immediately.

We need a Design Lead to own design strategy and build this team intentionally.

 

About Us

Leapfroggr builds SeriousMD and NowServing — healthcare products used daily by 20,000+ doctors and millions of patients. Our design decisions directly impact how physicians manage patient records, how clinics run their schedules, and how patients find and book care.

This isn't abstract "healthcare technology." It's real workflows, real people, real consequences.

 

What You'll Actually Do

<ul>
	<li>Lead and grow the design team. Today that's one designer who knows our products deeply. Tomorrow it's the team you build.</li>
	<li>Own design strategy across SeriousMD (B2B EMR) and NowServing (patient marketplace).</li>
	<li>Stay hands-on — you'll still design, not just manage.</li>
	<li>Work directly with product and engineering to ship features weekly, not quarterly.</li>
	<li>Run user research with actual doctors and patients — not personas, real people.</li>
	<li>Build and maintain design systems that scale across web, iOS, and Android.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>A team that values craft and impact over process and theater</li>
</ul>

 

How to Apply

Send your portfolio and a short note about why healthcare design interests you. Bonus points if you include one thing you'd change about SeriousMD or NowServing after looking at them.

Design Lead

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

Content &amp; Curriculum Support (30%)

Support development of micro-modules covering payer updates, claim denials, secondary insurance workflows, and code-specific pitfalls

Recommend updates based on industry trends, learner performance, and clinic needs

Evaluation &amp; Performance Assessment (20%)

Conduct Skills Evaluation Interviews (SEIs) to assess accuracy, billing judgment, and system familiarity

Track learner progress via Salesforce, TalentLMS, and billing-specific checklists

Lead recovery training sessions for cancelled VAs re-entering the system, based on gaps in skills or billing quality

Deliver structured feedback and escalate retraining needs as required

Instruction &amp; Training Delivery (20%)

Teach core medical billing workflows including insurance eligibility verification, CPT/ICD code usage, claim submission, EOB/ERA review, and denial management.

Lead live and recorded training sessions focused on payer logic, billing sequencing, documentation (e.g., medical necessity), and audit-readiness.

Facilitate mock billing scenarios (case studies) to strengthen learner understanding of payer rules, code matching (CPT/ICD), and effective submission strategies

Learner Support &amp; Technical Guidance (15%)

Respond to learner questions on CPT codes, billing sequences, payer protocols, and documentation

Offer practical advice on tone and accuracy in billing notes and patient-facing communication

Identify common misunderstandings and coordinate content updates with the SME Lead

Compliance &amp; Documentation (15%)

Reinforce HIPAA compliance and billing documentation standards across all content and training simulations

Teach accurate claim documentation, patient ledger handling, and coordination between billing and front office notes

Medical Billing Training Coordinator

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services rendered</li>
	<li>Ensure proper code sequencing, modifiers, and compliance with payer and regulatory guidelines</li>
	<li>Clarify missing or unclear documentation with healthcare providers when needed</li>
	<li>Review and correct coding-related errors, denials, or rejected claims</li>
	<li>Stay updated with coding rules, payer policies, and healthcare regulations</li>
	<li>Maintain confidentiality of patient information</li>
</ul>

Medical Coder | Urgent

<ul>
	<li>Coding of Gastroenterology procedures, surgeries, hospital and office visits.</li>
	<li>Verify and ensure the accuracy and completeness of diagnosis codes based on services rendered.</li>
	<li>Complete appropriate documentation or system entry regarding claims.</li>
	<li>Abstract additional data elements during the Chart Review process when coding.</li>
	<li>Identify appropriate assignment of CPT and ICD-9 Codes for Physician and facility services.</li>
	<li>Remains current on medical coding and billing guidelines and auditing protocols.</li>
</ul>

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