EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Key Responsibilities:

<ul>
	<li>Drive branch service team to hit their individual and branch targets for student renewals, referrals, and active attendance.</li>
	<li>Supervise Service Consultant team to ensure daily service standards are met and resolve student complaints effectively.</li>
	<li>Organize branch events and activities to keep students engaged and happy with their learning experience.</li>
	<li>Track team performance and provide regular updates to the Branch Manager and Management.</li>
	<li>Work closely with the Sales and Academic teams to ensure smooth daily branch operations.</li>
</ul>

Senior Service Consultant North Jakarta Area

Official Indonesian branch of Pulsar.
Providing high-performance esports gaming gear and accessories.
Built by gamers, for gamers.

PT Pulsar Gaming Gears Indonesia

Manajemen Produk &amp; Katalog

<ul>
	<li>Upload, update, dan maintenance katalog produk (deskripsi, foto, variasi, stok, harga)</li>
	<li>Riset keyword untuk optimasi pencarian produk di setiap platform</li>
	<li>Mengkategorikan produk dengan benar agar mudah ditemukan pembeli</li>
	<li>Menjaga keakuratan informasi produk (harga, stok, spesifikasi) secara real-time</li>
</ul>

Operasional Pesanan &amp; Pengiriman

<ul>
	<li>Memproses pesanan masuk, verifikasi pembayaran, dan memastikan pengiriman tepat waktu</li>
	<li>Koordinasi dengan tim gudang terkait ketersediaan stok dan pengemasan</li>
	<li>Mengelola proses retur, refund, dan penyelesaian sengketa</li>
	<li>Mencetak resi pengiriman dan memantau status pengiriman</li>
</ul>

Customer Service

<ul>
	<li>Menangani chat pelanggan dengan cepat dan profesional di semua platform</li>
	<li>Merespons pertanyaan, keluhan, dan feedback dari konsumen</li>
	<li>Menjaga rating dan reputasi toko tetap optimal</li>
</ul>

Promosi &amp; Campaign

<ul>
	<li>Mengatur voucher, flash sale, bundling, dan program promosi di setiap platform</li>
	<li>Mengikuti dan mendaftarkan toko pada campaign marketplace (Shopee Big Sale, Tokopedia WIB, dll)</li>
	<li>Menyusun strategi promosi untuk meningkatkan traffic dan konversi</li>
</ul>

Analisa &amp; Pelaporan

<ul>
	<li>Menyusun laporan performa toko secara berkala (penjualan, traffic, konversi, rating)</li>
	<li>Melakukan riset kompetitor dan analisa tren pasar</li>
	<li>Memberikan insight dan rekomendasi berdasarkan data untuk mendukung strategi penjualan</li>
</ul>

Manajemen Stok

<ul>
	<li>Memantau dan memperbarui stok di semua platform agar sinkron dengan stok fisik</li>
	<li>Mengantisipasi kebutuhan stok untuk menghindari kehabisan barang, terutama saat campaign</li>
</ul>

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