Algonova is an international Programming & Mathematics school for children from 5 to 17 years old, with over 300,000 students currently studying globally. 
In our classes, we help children take the first step into the world of IT and develop their math knowledge by playfully teaching them and finding an individual approach to each child using a unique methodology and specifically developed online platform.

Learn more about us on our website: https://algonova.com/

Algorithmics Global FZE

Penempatan : WFH/WFA

 

Apa yang akan Anda lakukan :

Bekerja dengan aplikasi masuk (panggilan, pesan instan)

Memajukan hubungan dengan klien

Meyakinkan klien untuk kembali menggunakan produk perusahaan dengan melakukan perpanjangan paket atau pembaharuan atau upgrade ke level berikutnya

Memberikan informasi produk/layanan dengan menjawab pertanyaan dan menawarkan bantuan

Mengelola beberapa akun, mengembangkan dan mempertahankan klien

Membangun dan menjaga hubungan dengan klien potensial dan yang sudah ada

Menjual kembali program kursus di Algorithmics berdasarkan masukan Tutor dan kebutuhan/masukan klien

Bekerja dengan menangani keluhan klien dan mengatasi masalah yang dihadapi klien

Mengelola, menyesuaikan, dan mengatasi tantangan terkait layanan yang ada

Mengidentifikasi, mengembangkan, dan menjalankan strategi baru untuk pertumbuhan bisnis

Mengembangkan dan menyempurnakan strategi negosiasi dan presentasi

Mengelola program penjualan mencapai target penjualan

Menjadi kontak yang dipercaya untuk diskusi

Memperkuat target bisnis melalui pencapaian tujuan klien dan perusahaan

Menghasilkan penjualan untuk akun klien

Mengidentifikasi peluang untuk mengembangkan hubungan bisnis dengan klien yang sudah ada

Retention Sales Specialist

Bintang Pelajar (BP) merupakan bimbel yang bertujuan untuk menghasilkan mutu lulusan yang tidak hanya berprestasi tinggi namun juga berakhlak terpuji.

Pendirian Bintang Pelajar dilatarbelakangi karena mendambakan terwujudnya pendidikan yang berkualitas di Indonesia yang bukan hanya menghasilkan mutu lulusan yang berprestasi tinggi dalam akademis namun mereka juga mempunyai budi pekerti dan akhlak terpuji. Di sisi lain, kebutuhan akan bimbingan belajar siswa saat ini sangat tinggi.

Oleh karena itu BP ingin mengambil peranan aktif dan turut berkontribusi dalam bidang pendidikan.

PT. Bintang Pelajar

Peran Utama: Membangun kemitraan yang strategis dengan sekolah-sekolah melalui presentasi bisnis yang profesional di tingkat manajerial sekolah, dan memastikan program pendampingan yang dilakukan sesuai dengan kesepakatan dengan area kerja wilayah Yogyakarta

 

Area Kerja: Gorontalo

 

Job Description:

<ul>
	<li>Mengidentifikasi sekolah-sekolah potensial yang membutuhkan program pendampingan siswa</li>
	<li>Melakukan penawaran program pendampingan siswa kepada pihak sekolah secara langsung</li>
	<li>Berkoordinasi dengan pihak sekolah untuk dapat menentukan kebutuhan dan menyesuaikannya dengan program bimbel sebagai solusi</li>
	<li>Menyusun draf kerjasama, negosiasi harga, dan skema operasional program</li>
	<li>Mengelola hubungan yang baik dengan pihak sekolah selaku klien dengan memastikan kepuasannya</li>
	<li>Memiliki laptop yang dapat menunjang pekerjaan</li>
</ul>

B2B Sales Executive area Gorontalo

Perkembangan perbankan syariah yang tumbuh cukup pesat dalam beberapa tahun terakhir menunjukkan minat masyarakat mengenai ekonomi syariah semakin bertambah. Untuk memenuhi kebutuhan nasabah akan layanan syariah, maka PT Bank BCA Syariah  beroperasi dalam rangka mewujudkan Visi dan Misi BCA Syariah, berbagai produk funding, jasa dan pembiayaan telah dikembangkan dan dipasarkan kepada masyarakat. Untuk pengembangan bisnis kedepan yang akan menunjang ekspansi usaha PT Bank BCA Syariah, kami memberikan kesempatan kepada tenaga muda yang berpotensi dan mengembangkan diri untuk berkarir dengan BCA Syariah.

PT. Bank BCA Syariah

<ul>
	<li>Membuat rencana kerja tahunan berdasarkan target yang telah ditetapkan.</li>
	<li>Mencari dan menyeleksi calon nasabah/nasabah yang potensial.</li>
	<li>Membuat database calon nasabah/nasabah yang potensial.</li>
	<li>Memasarkan produk sesuai peraturan dan prinsip-prinsip Bank Syariah.</li>
	<li>Memberikan alternatif produk Bank Syariah yang tepat, sesuai dengan kebutuhan calon nasabah/nasabah.</li>
	<li>Melakukan pendekatan dan kunjungan usaha ke tempat calon nasabah/nasabah dalam rangka pengembangan hubungan, pengumpulan data dan dokumen yang dibutuhkan.</li>
	<li>Memahami kebutuhan nasabah dan memberikan solusi produk dan layanan BCA Syariah yang sesuai dengan kebutuhannya.</li>
	<li>Melayani nasabah dengan mengacu pada standar layanan.</li>
	<li>Melakukan pengumpulan dan memastikan kebenaran data/ informasi/ dokumen dari calon nasabah/nasabah baik internal maupun eksternal yang diperlukan dalam proses pengolahan pembiayaan maupun pemeliharaan pembiayaan existing.</li>
	<li>Menganalisa calon nasabah/nasabah dan menyajikan hasil Analisa dalam bentuk memo pengolahan/scoring system (baru/ tambahan/ perpanjangan/perubahan).</li>
	<li>Menjaga dan memelihara dokumen atau data-data yang berkaitan dengan kegiatan investigasi.</li>
	<li>Memberikan informasi atau data yang dibutuhkan pada Unit Kerja terkait apabila terdapat indikasi hal-hal yang dapat merugikan Bank terutama kegiatan investigasi.</li>
</ul>

Disclaimer

"Hanya kandidat terpilih (memenuhi kualifikasi) yang akan di proses lebih lanjut. Jika dalam 30 hari setelah pengiriman lamaran tidak ada kabar dari kami, maka lamaran dianggap belum memenuhi kualifikasi saat ini"

Account Officer KC Palembang

PT. Global Talentlytica Indonesia adalah perusahaan yang mengembangkan Platform Assessment Online, layanan software as service di bidang Human Resource yang berdiri sejak tahun 2019, Talentlytica sebelumnya merupakan salah satu brand product dari perusahaan PT. Gagas Daya Imaji yang berdiri sejak tahun 2007. 

Talentlytica bergerak di jasa konsultan dan layanan di bidang pengembangan sumber daya manusia. Platform kami membantu Departemen HR untuk mengambil keputusan lebih baik menggunakan data dan analitik. Dengan dukungan ini HR dapat menjadi business partner yang efektif untuk mencapai tujuan organisasi secara keseluruhan. Saat ini kami mencari kandidat yang memiliki semangat belajar yang tinggi, ingin membantu talent menemukan pekerjaan yang fit dengan diri mereka.

Umat manusia menghadapi ancaman  sosial yang tidak terbayangkan sebelumnya. Industrial Revolution 4.0 atau dikenal juga sebagai Conceptual Age akan membuat automation dan artificial intelligence merubah bagaimana manusia hidup dan bekerja. Hal ini  akan membuat Krisis tenaga kerja , dan dampaknya berbeda dengan revolusi yang terjadi sebelumnya. Pada revolusi sebelumnya membutuhkan waktu beberapa dekade dan generasi sebelum itu benar-benar terjadi secara menyeluruh.
Saat ini perubahan tersebut jauh lebih cepat dan sangat mungkin terjadi dalam satu rentang generasi bahkan lebih cepat. Hal tersebut menjadi tantangan besar (sama seperti Climate Change, Sampah, Krisis Energy dlsb). 

Global Talentlytica

<ul>
	<li>Strategic Planning: Develop and implement business plans for assigned accounts.</li>
	<li>Progress Oversight: Oversee and examine the progress and development of new strategies.</li>
	<li>Customer Success Enhancement: Understanding, analyzing and recommending solutions to client’s human resource issues</li>
	<li>Deal Management: Increase business with repeat, up &amp; cross selling</li>
	<li>Contract Implementation: Oversee the implementation of various contracts.</li>
	<li>Relationship Building: Build and maintain long-term relationships with key stakeholders.</li>
	<li>Reach revenue Target</li>
</ul>

Account Manager

CARE Technologies is a leading insurance technology company and one of the pioneers in Indonesia to develop and launch both desktop-based and web-based applications specifically designed for the General Insurance industry.

Established on February 20, 2006, and headquartered in Tebet, South Jakarta, CARE Technologies has been committed to delivering innovative and reliable technology solutions that support the digital transformation of insurance businesses. In 2010, CARE Technologies became one of the first companies in Indonesia to introduce an Enterprise General Insurance Application, a platform that continues to evolve and support the growing needs of the insurance industry.

With a team of more than 180 highly skilled professionals, including IT Consultants, Business Analysts, Project Managers, and Software Developers, CARE Technologies continuously delivers leading solutions and services to our clients.

Today, CARE Technologies serves the majority of General Insurance companies in Indonesia, with approximately 80% of the market utilizing CARE solutions. Our international footprint continues to expand, with successful implementations and clients across Thailand, the Philippines, Vietnam, Taiwan, and Guam.
 

CARE Technologies

Senior Business Development is responsible for identifying new business opportunities, generating leads, building strong client relationships, and driving revenue growth for the CARE products and services. This role works closely with clients, internal teams, and key stakeholders to promote technology solutions and achieve business objectives.

 

Business Development &amp; Sales

<ul>
	<li>Identify and develop new business opportunities </li>
	<li>Generate and qualify sales leads through networking, referrals, events, and market research.</li>
	<li>Develop and execute business development strategies to achieve sales targets.</li>
	<li>Build and maintain a sales pipeline and forecast future business opportunities.</li>
	<li>Conduct client presentations, product demonstrations, and solution discussions</li>
</ul>

 

Client Relationship Management

<ul>
	<li>Establish and maintain strong relationships with prospective and existing clients.</li>
	<li>Understand client business needs and recommend appropriate CARE solutions.</li>
	<li>Act as a trusted advisor to clients throughout the sales and implementation process.</li>
	<li>Manage client expectations and ensure a high level of customer satisfaction.</li>
	<li>Follow up on inquiries, proposals, and ongoing business opportunities.</li>
</ul>

 

Proposal &amp; Contract Management

<ul>
	<li>Prepare business proposals, quotations, and commercial presentations.</li>
	<li>Collaborate with technical and consulting teams to develop solution proposals.</li>
	<li>Participate in contract negotiations and commercial discussions.</li>
	<li>Ensure all proposals and agreements align with company policies and objectives.</li>
</ul>

 

Market Research &amp; Competitive Analysis

<ul>
	<li>Monitor industry trends, market developments, and competitor activities.</li>
	<li>Identify emerging technologies and business opportunities.</li>
	<li>Provide market intelligence and recommendations to management.</li>
	<li>Support strategic planning initiatives and business expansion efforts.</li>
</ul>

 

Collaboration &amp; Project Handover

<ul>
	<li>Coordinate with IT Consultants, Project Managers, and Technical Teams during pre-sales activities.</li>
	<li>Ensure smooth handover of projects from sales to implementation teams.</li>
	<li>Participate in project kickoff meetings when required.</li>
	<li>Support clients during implementation and post-sales activities to strengthen long-term relationships.</li>
</ul>

 

Reporting &amp; Performance Management

<ul>
	<li>Maintain accurate records of opportunities, meetings, and sales activities </li>
	<li>Prepare periodic sales reports and business development updates.</li>
	<li>Provide management with insights on business opportunities and challenges.</li>
</ul>

Senior Business Development

Cetta is an online language academy run by young Indonesians with an interactive and inclusive learning system. We are on a mission to make Indonesian as an actual World Citizen. Cetta provides a synchronous online language Academy since 2020. Currently offers 6 language courses including English, Japanese, Mandarin, Korean, French, and German with more languages to cover in the future.

Cetta Online Class

<ul>
	<li>Develop and run marketing strategies to boost brand visibility, engagement, and student enrollment.</li>
	<li>Lead and coordinate the Marketing team to ensure alignment with company goals.</li>
	<li>Set clear targets for each marketing division, provide guidance, and ensure smooth teamwork.</li>
	<li>Plan, execute, and oversee marketing campaigns, then monitor, analyze, and report the results.</li>
	<li>Manage the marketing budget effectively and efficiently according to allocated resources.</li>
	<li>Work closely with the operations and support teams to meet marketing needs and ensure smooth execution.</li>
	<li>Handle initial contact for corporate/government sales before handing over to the operational team.</li>
	<li>Conduct market research and analyze consumer trends to support marketing strategies.</li>
	<li>Build and maintain relationships with media partners, vendors, and external marketing agents.</li>
	<li>Ensure all campaigns follow regulations and protect the company’s image and reputation.</li>
</ul>

Marketing Manager

MileApp, an Indonesia-based SaaS company, specializes in field workforce management solutions for leading enterprises, including Unilever, P&G, and Philip Morris. Trusted by over 50,000 users, MileApp powers the execution of more than 1 million field jobs every month. Since its inception in 2017, MileApp has achieved an impressive 100x revenue growth—entirely through organic expansion.

MileApp

<ul>
	<li>Convert inbound leads into paying customers by understanding their unique challenges in field operations and demonstrating how our solution effectively addresses them.</li>
	<li>Build and maintain a robust pipeline of target accounts, focusing on specific use cases and market segments.</li>
	<li>Design and implement impactful outbound sales strategies to drive customer acquisition.</li>
	<li>Foster strong, long-term relationships with key accounts to ensure sustained satisfaction and loyalty.</li>
	<li>Develop and execute initiatives to minimize churn and enhance customer retention.</li>
	<li>Proactively identify potential churn risks and re-engage users through targeted communication and personalized outreach.</li>
</ul>

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

<ul>
	<li>Take part in creating and defending business plans to the executive board;</li>
	<li>Identify key industry partners and spearhead partnerships to leverage SeriousMD solutions;</li>
	<li>Knowledge in marketing, together with the marketing team, you develop brand and identity standards of the company, as well as drive the creation and storyboarding of collaterals;</li>
	<li>Monitor the success of campaigns and promotions through performance reports;</li>
	<li>Provide efforts to increase customer satisfaction after surveying.</li>
</ul>

Business Development

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

About Expedock:

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting-edge technology to enable businesses to unlock their full potential.

Who We Need:

As an Outbound Community Specialist (Crypto Outreach) at Expedock, you will help expand our client's presence within the crypto and Web3 ecosystem. This role is responsible for identifying relevant communities, engaging with founders, moderators, project teams, and community members, and introducing their products and services in a natural, value-first manner.

 

This is not a hard-selling role. Success comes from building authentic relationships, creating meaningful conversations, and generating qualified opportunities for the sales or partnerships team.

Technical Requirements

<ul>
	<li>Fiber internet (pldt Fiber, Converge, Globe Fiber, etc.) - recommended speed of 100/50 Mbps</li>
	<li>Backup internet (mobile hotspot or secondary isp) capable of at least 20 Mbps</li>
	<li>Quiet, conducive home workspace</li>
	<li>Optional: Wired Ethernet connection preferred during work hours</li>
	<li>Optional: Power backup (ups) if the location experiences frequent outages</li>
</ul>

 

Why Expedock

<ul>
	<li>Health Stipend &amp; Service Break Incentives: Access a dedicated health care subsidy/allowance and structured, paid service breaks after 3 months of successful collaboration.</li>
	<li>Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.</li>
	<li>Autonomous Remote Collaboration: Enjoy the freedom of a work-from-home set up backed by a highly communicative operational team that values professional growth and efficient delivery.</li>
	<li>Streamlined Project Onboarding: Transition seamlessly into the workflow with comprehensive system walkthroughs and client calibration documentation to ensure high-accuracy project delivery.</li>
</ul>

Candidate Data &amp; Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

<ul>
	<li>Evaluate your qualifications and suitability for current and future roles</li>
	<li>Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience</li>
	<li>Maintain talent pools for future opportunities, where permitted by law</li>
</ul>

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Outbound Community Specialist

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

Do you enjoy talking to people, building relationships, and turning conversations into real business opportunities? Are you someone who’s confident presenting solutions, handling objections, and guiding clients toward a decision?

As a Sales Development Representative, you’ll help turn interested leads into happy UTAK POS clients. From product demos to follow-ups and closing deals, you’ll guide business owners through the sales journey while showing them how our solutions can support and grow their operations. If you’re driven by targets, enjoy fast-paced conversations, and love helping businesses succeed, this role puts you right at the front of our growth.

❗️Our salary is negotiable &amp; we offer a generous commission structure on top of your base pay!

<ul>
	<li>Run Product Demos: You’ll deliver engaging and persuasive product presentations over Zoom tailored to each client’s business needs.</li>
	<li>Guide Sales Conversations: You’ll handle objections confidently, answer questions clearly, and move leads closer toward conversion.</li>
	<li>Lead Follow-Ups: You’ll consistently follow up through calls, chats, and messages to keep leads engaged and moving through the pipeline.</li>
	<li>Lead Nurturing: You’ll provide timely information, support, and guidance to help potential clients make informed decisions.</li>
	<li>Close Deals: You’ll convert qualified leads into paying customers while consistently meeting or exceeding monthly sales targets.</li>
	<li>Relationship Building: You’ll build strong and positive relationships with clients from first interaction through onboarding.</li>
	<li>Client Onboarding Support: You’ll help ensure a smooth transition for new clients as they begin using the platform.</li>
	<li>Communicate Product Value: You’ll clearly explain how UTAK POS solves real business problems and supports day-to-day operations.</li>
	<li>Problem Solving: You’ll respond to inquiries and concerns with practical and timely solutions that create a positive customer experience.</li>
	<li>Pipeline Management: You’ll maintain accurate lead records, track interactions, and keep your sales pipeline organized and updated.</li>
	<li>Team Collaboration: You’ll work closely with the team to improve sales strategies, messaging, and overall performance.</li>
</ul>

Sales Development Representative

NowServing is a fast-growing healthcare platform that connects patients with healthcare providers across the Philippines. Our mission is to make quality healthcare more accessible to everyone. With thousands of active healthcare providers and growing rapidly, we're looking for a Healthcare Partnerships Manager to expand our institutional partnerships.

The Role 

We're seeking an experienced Partnerships Manager who will own our healthcare institution relationships and drive growth through strategic partnerships. You'll work directly with the founding team to develop and implement our institutional partnership strategy with hospitals, HMOs, and other healthcare organizations.

Key Responsibilities:

<ul>
	<li>Identify, pursue, and secure partnerships with healthcare institutions across the Philippines</li>
	<li>Develop and execute account strategies for long-cycle enterprise sales</li>
	<li>Build and maintain relationships with key decision-makers at partner institutions</li>
	<li>Negotiate partnership terms and contracts that benefit all parties</li>
	<li>Collaborate with internal teams to ensure successful implementation of partnerships</li>
	<li>Create compelling presentations and proposals tailored to each institution's needs</li>
	<li>Monitor partnership performance and identify opportunities for growth</li>
	<li>Maintain detailed documentation of partnership activities and outcomes</li>
</ul>

What We're Looking For:

<ul>
	<li>A resilient self-starter who thrives in ambiguity and is comfortable with long sales cycles</li>
	<li>Someone who understands the unique challenges of healthcare institutions and can adapt to their varying timelines and priorities</li>
	<li>A relationship builder who can navigate complex organizational structures</li>
	<li>A strategic thinker who can identify and articulate value propositions for different stakeholders</li>
	<li>A persistent problem-solver who's willing to do the necessary groundwork</li>
</ul>

Healthcare Partnerships Manager

Skyeline Summit Life Insurance Agency is a leading affiliate of Alexandrite 2 District, the biggest and most successful district of Pru Life UK - the leading insurance company in the Philippines.

We commit to promote protection and a brilliant future to Filipino families. We also uphold and improve the quality of service delivered by our strong and knowledgeable Advisers. 

Led by MDRT leaders, Skyeline Summit LIA is determined to grow while it maintains excellence within our team.

Our newest Financial Advisers enjoy perks and receive the most advanced trainings exclusive to Skyelians. 

A lucrative career path awaits you! 

Skyeline Summit LIA - a General Agency under Pru Life UK

The pandemic has been an eye opener for a lot of Filipinos. We realized how important to get the basics of building a financial portfolio is. Do we have enough buffer funds that would shield us against life's uncertainties? Do we have part of our funds in investments that would hedge against inflation so we can live on interest when we are suddenly forced to "retire" again next time? 
 
If you want the opportunity to help your family and friends set up a complete savings and investments program, have the freedom to manage your time wisely, and a chance to expand your network and make new friends.. 
 
If you have the passion for communication, leadership, financial literacy and helping others.. Then join us in our advocacy to spread financial literacy to as many Filipinos as we can reach.

Financial Advisor

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Sales Team

At our core, the Sales team is built to grow the company. We're focused on bringing in top-tier professionals who are prepared to offer an exceptional experience for our customers. What sets us apart is our consultative sales approach, which ensures our pros deeply understand our product and stay with us longer. We're a scaling sales organization on the lookout for dynamic leaders who are ready to build with us.

About the role

As our Sales Manager, you will recruit, train, and manage a team of Sales Development Representatives (SDRs) or Account Executives (AEs). You'll serve as a coach and strategist, empowering your team to hit key performance indicators (KPIs) and overcome sales obstacles by optimizing pitches and processes. The ideal candidate has strong sales expertise and understands that building trust and rapport with our pros is crucial for long-term relationships. In this pivotal role, you will directly influence the team's growth and company revenue by surfacing key insights from sales conversations, testing new data sources and processes, and improving the quality and quantity of pros on our platform.

What you’ll do

<ul>
	<li>Team Leadership: Cultivate a high-morale, high-performance sales culture by setting and achieving ambitious team goals.</li>
	<li>Coaching &amp; Development: Train and mentor all team members, from new hires to tenured staff, on sales strategies, scripting, and processes, particularly within a remote environment.</li>
	<li>Process Improvement: Manage dynamic sales campaigns, optimize team productivity, and streamline the workflow and operations for SDRs or AEs.</li>
	<li>Strategic Feedback: Provide direct feedback to Sales Leadership, Operations, and Enablement to improve workflow efficiency and identify key training opportunities.</li>
	<li>Product Expertise: Become an expert in the product and clearly articulate its value to every professional.</li>
	<li>Performance Management: Consistently monitor and document team performance.</li>
</ul>

Salesforce

Sales and Marketing Knowledge

Closing Sales

Sales Team Manager

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Role

As a Pro Success Manager, you'll be a hands-on people leader focused on helping Pros get real, measurable value from Thumbtack. You'll lead a team of Success Specialists who drive retention, product satisfaction, and growth across their Pro portfolios. You'll ensure the team delivers consistent results through coaching, data-driven execution, and operational discipline. This role is ideal for a leader who thrives in the details — motivating people, refining playbooks, and translating insights into immediate action to reduce churn and improve satisfaction.

What you’ll do

<ul>
	<li>Lead and coach a team: Manage 8-10 Success Specialists responsible for retention, satisfaction, churn prevention, and growth.</li>
	<li>Churn prevention: Use health signals and reporting to identify risk; coach your team on recovery tactics and ensure follow-through.</li>
	<li>Drive product satisfaction: Ensure pros understand and adopt high-impact features; provide feedback loops to Product for improvement.</li>
	<li>Renewals and expansion: Support your team in executing renewals and identifying upsell opportunities with structure and consistency.</li>
	<li>Data-driven leadership: Monitor metrics (NRR, GRR, churn rate, CSAT, adoption, TTV); use insights in 1:ls and team reviews to drive performance.</li>
	<li>Process excellence: Implement playbooks for onboarding, adoption, renewal, and QBRs; identify process gaps and propose fixes.</li>
	<li>Cross-functional collaboration: Partner with Product, Marketing, and Sales to communicate Pro feedback and influence improvements.</li>
	<li>Talent development: Conduct regular coaching sessions, monitor progress toward goals, and celebrate wins that model Thumbtack's values.</li>
	<li>Pro advocacy: Encourage Pros to share success stories and promote Thumbtack through testimonials and case studies.</li>
</ul>

Customer Service

Account Management

Pro Success Manager

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

The Client Success Manager is responsible for growing our clients’ businesses as if they are your own. An expert in digital marketing (both paid and organic), you are responsible for managing the day-to-day relationships with clients, understanding our customers’ needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the most value from our services. You are to make sure that the ideas, strategies, and optimizations proposed and implemented by our team could achieve the best business outcome for each of your clients, acting as a strategic partner to help meet their goals.

Key Responsibilities:

<ul>
	<li>Manage and grow relationships with key customers, acting as their primary point of contact.</li>
	<li>Facilitate regular performance reviews and strategy sessions.</li>
	<li>Identify opportunities for account growth or renewal in coordination with the sales team.</li>
	<li>Handle client feedback, resolve issues, and proactively manage risks. Escalate when performance is not meeting expectations</li>
	<li>Maintain an internal “marketing brief” to capture all branding guidelines, tone of voice, competitor strategies and general instructions from the client that are documented by the sales team, and passed to the implementation team. This brief also collects all learning as the implementation progresses so that new team members quickly ramp, and so that we capture knowledge and never repeat marketing experiments that did not work previously</li>
	<li>Manage the scope delivery of each team involved in the scope of each client</li>
	<li>Coordinate with teams to build weekly and monthly performance reports, evaluating data insights and optimization ideas from the client’s perspective</li>
	<li>Assess new client requests as in-scope or out of scope and work with sales and management to determine how to meet the client’s needs</li>
	<li>Learn digital marketing strategy to a level where you can assess and add to the team’s improvement plans. </li>
	<li>Act as a trusted partner to clients by proactively engaging and communicating with them to ensure that the strategic goals are aligned and met. </li>
	<li>Understand their business and target market as deeply as they do</li>
	<li>Brainstorm ideas with the client on all aspects of the scope, and overall business strategy</li>
	<li>Actively learns and masters all digital marketing skill sets, and platforms in use by the client</li>
	<li>Adhere to strict service level agreements for communication with clients. Maximum response time of 3-4 h for PH/APAC, up to 12h for US/UK.</li>
</ul>

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