Call Center Operator - Talent Pool
Home Credit Indonesia (Recruitment Page for Operators, Agents and Team Leaders)
- South Jakarta, Indonesia, Plaza Oleos, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 6 years ago
2018-03-25T17:00:00+00:00Job closed.
Job Description
- Answer calls professionally
- Respond to customer inquiries
- Research required information using available resources
- Handle and resolve customer complaints
- Provide customers with product and service information
- Enter customer information
- Process orders, forms and applications
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Complete call logs
- Produce call reports
Minimum Qualifications
- Candidate must possess at least a Diploma, any field.
- Maximum age 30 years
- Fresh Graduates are encouraged to aplly
- Willing to work in shift
- Able to use computers mainly Microsoft Office
- Have a good voice and clear pronounciation
- Hard worker, smart and, attractive
- Higly motivated
Perks and Benefits
Life Insurance
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Maternity & Paternity Leave
Gym Membership
Performance Bonus
Required Skills
- Persuasion and Negotiation
- MS Office
- Public Speaking
- Customer Service
- Critical Thinking
- Typing
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Plaza Oleos, South Jakarta, Jakarta, Indonesia
- Vacancy
- 100 openings
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About Home Credit Indonesia (Recruitment Page for Operators, Agents and Team Leaders)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.