UiPath Architect
Abhidi Solution
- Jakarta Pusat, Indonesia50th floor, Jalan M H Thamrin, Menteng Kel., Menteng, Jakarta Pusat, DKI Jakarta, IndonesiaJakarta PusatDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
2024-05-25T18:30:00+00:00
Job closed.
Job Description
- Coordinate internal resources to deliver customer outcomes as sold
- Ensure all projects delivered within time, scope, quality, and cost constraints
- Assist in definition of project success criteria and objectives, involving relevant stakeholders and ensuring technical feasibility and desired quality
- Ensure resource availability and allocation
- Develop detailed project plans to monitor and track progress
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Successfully manage the relationship with the client and all stakeholders
- Run, ,manage & develop customer facing project status meetings as required.
- Create and maintain comprehensive project documentation
- Collaborate with project managers worldwide to improve PM efficiency
- Foster relationships with customers enabling future account sales
- Work collaboratively with the Professional Services Team, Customer Engagement team and assist is the proper expectation of resources and timing
- Internalize every aspect of the customer experience as it relates to delivery excellence
- Assist in the development and/or review of SOWs, MSAs, and other related documentation • Maintain high levels of customer/partner engagement with a focus on CSAT and NPS.
- Coordinate feedback and insight from customer engagements to improve the product, delivery kits and overall customer experience
- Continually work to identify, develop and share new uses for UiPath
- Identify best practice artifacts that can be packaged into delivery kits and shared with partners
- Help drive customer references and case studies.
Minimum Qualifications
- Excellent client-facing and internal communication skills
- Strong working knowledge of Microsoft Office
- Experience using change management processes for dynamic professional services projects
- External customer-facing management experience a plus (including partners)
- Internal customer relationship management experience (i.e. sales, pre-sales, advisory services) a plus
- Experience managing multiple workstream, Agile Project Management & professional services SOW's in parallel a plus
- Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
- Proven experience building strong internal and external relationships
- Previous experience with working with Automation Anywhere, Blue Prism, Open Span is a plus
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Jalan M H Thamrin, Menteng Kel., Menteng
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About Abhidi Solution
We are an end-to-end information technology services and solutions provider, working with leading organizations from the Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy and Utilities and various other domains. Abhidi delivers highly responsive and innovative solutions that help clients to align their IT strategy with their business goals and address the most important IT needs today.
We deliver a full portfolio of services that include IT Consulting, Application Development and Management, Independent Testing, Outsourced Product Development, Enterprise Software Solutions, Business Intelligence & Data Warehousing as well as Resource Augmentation. Also we engage in providing Training, Managed and Infrastructural Services.
Our focus is on delivering superior returns to clients through our cost-effective, efficient, high-value services that run on excellent in-house processes. We are deeply committed to the steady pursuit of our long-term goals and aspirations through service excellence and industry expertise. We strive to consistently deliver on commitments and exceed customer expectations by addressing organizations' business-specific needs using our superior technical expertise and world class infrastructure.