Ticketing Associate
ATI Business Group
- Central Jakarta, IndonesiaCentral Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 10 days ago and deadline of application is on 20 Feb
Recruiter was hiring 7 days ago
2025-12-23T02:44:09.405390+00:002026-02-20T17:00:00+00:00Job Description
Responsibilities:
- Issue and reissue tickets
- Keep productivity benchmark and accuracy as per team’s minimum standard
- Carefully follow instructions and pre-established guidelines to perform assigned tasks
- Ensure that all work is processed according to the team’s minimum standard
- Report any issues or system limitations to the direct supervisor
Minimum Qualifications
Qualifications:
- Fresh graduate - Minimum Diploma 3 qualification from any major; vocational school graduates in tourism welcome to apply
- Excellent communication skills in English (written and spoken)
- Excellent analytical and numerical skills
- Preferably with work experience in airlines or travel industries, particularly as ticketing staff (1 year of GDS experience with Sabre, Amadeus, Galileo, etc.)
- Willingness to work at both Central Jakarta and BSD City
- Ability to work flexible hours, including rotating shifts on a 24/7 schedule
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Batu Tulis Raya No.14, RT.3, RT.3/RW.2
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About ATI Business Group
ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.
ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.
We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to http://atibusinessgroup.com