Customer Service Representative (Aerospace Accounts)
Bollore Logistics (Philippines) Inc
- Parañaque, Philippines3/F, Formation Bldg. B, Amvel City Business Park, Parañaque, NCR, PhilippinesParañaqueNCRPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-03-29T16:00:00+00:00Job closed.
Job Description
- The Customer Service Representative will be responsible for ensuring a high level of Customer Satisfaction. The role will provide customers with post-sales support for the company's potential and existing customers
- The CSR SR’s are required to interpret policies and make business decisions under pressure, based on customer and company needs to meet deadlines with minimal supervision.
- Provides sales technical support via the phone.
- Ensures every interaction creates the optimal customer experience.
- Identifies and routes potential opportunities to sales teams for follow up and closure.
Minimum Qualifications
- Candidate must possess at least a Bachelor's Degree preferably in Customs Administration, Business Studies/Administration/Management or equivalent.
- Licensed Customs Broker is a plus but not required
- Strong problem-solving skills
- Technical aptitude.
- At least 1 year of working experience in the related field is required for this position.
- Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Single Parent Leave
Special Leave Benefits for Women
Life Insurance
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 3/F, Formation Bldg. B, Amvel City Business Park, Parañaque, NCR, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Bollore Logistics (Philippines) Inc
Bolloré Logistics is a global leader in international transport & logistics. Constantly adapting to its customers’ changing needs, the company has enriched its expertise to become a tier-one supply chain partner and one of the top 10 transport and logistics companies in the world with the largest integrated logistics network in Africa. Bolloré Logistics delivers custom-fit solutions with a high added value that draw on an in-depth experience and understanding of different industries, as well as the constant quest for improvement and optimisation that is central to the company’s own culture and values.
Bolloré Transport & Logistics brings together four traditional businesses of the Bolloré Group. Bolloré Ports, Bolloré Logistics, Bolloré Railways and Bolloré Energy are four areas of business and expertise that now work together to satisfy our global clients. Bolloré Transport & Logistics makes all of its areas of expertise available to its clients, including construction and operation of port terminals and railway lines, freight forwarding and Oil logistics, based on the expertise of 36,000 employees in 105 countries.
Bolloré Logistics matches the needs of import and export companies around the world, providing complex supply chain management solutions for major groups and international shipment services for SMEs. Its global offer is built around its comprehensive and integrated expertise in five services:
– Multimodal Transport
– Customs and Regulatory Compliance
– Logistics
– Global Supply Chain
– Industrial Projects