Client Support Officer

Boutique Outsource Solutions Pty. Ltd. - Philippine Branch

  • Pasig, Philippines
    Philippines, Metro Manila, F. Ortigas Jr. Rd, San Antonio, Pasig
    Pasig
    Metro Manila
    Philippines
    Philippines
  • 20,000.00 - 35,000.00 PHP / monthPHP20,000.0035,000.0020,000.00MONTH
  • Full time
Posted 5 days ago and deadline of application is on 14 Nov
Recruiter was hiring 4 days ago

Job Description

HOW CAN YOU QUALIFY FOR THE ROLE?

  • You should have a Bachelors’ Degree in Accountancy or any business-related course and a minimum of 3 years of office/ admin/ clerical experience.
  • You should have good Math skills and the ability to work under pressure.

Skills Required:

  1. A background in Customer Service
  2. Assess credit worthiness of Australian mortgage loans
  3. End-to-end loans processing
  4. Excellent computer skills including proficiency in MS Office suite, and experience or ability to learn FLEX, PLAN and other web-based lender platforms/interfaces

Skills in the following areas are desirable but not required:

  1. A loan credit assessment background and Australian credit knowledge and regulatory requirements
  2. Knowledge of property purchase and mortgage lending requirements, industry compliance guidelines
  3. Ability to understand and apply bank/lender policies and procedures

WHAT’S IN IT FOR YOU?


• A competitive compensation package
• HMO benefits
• Leave benefits
• Other Allowances
• A fun work environment that promotes work-life balance
• Opportunities for training in Australia

Minimum Qualifications

  • WHO WILL YOU BE WORKING WITH?

Our client is a group of six specialized businesses who is committed to providing their clients with premium products, expert advice and outstanding customer service through the convenience of one brand. They are very passionate about making their customer number one and prides themselves on their seamless, friendly and professional service.

  • WHO ARE WE LOOKING FOR?

We are looking for a Client Support Officer who has at least a year of experience with Australian Mortgage. Someone who is able to work with a team and communicate well both in spoken and written English. You must have excellent attention to details and analytical skills and be able to efficiently manage your time given a specific timeline. You must have initiative and should be proactive in dealing with client requests and providing solutions to their needs.

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Accounting and Finance
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
Wynsum Corporate Plaza, F. Ortigas Jr. Rd, 1605 Pasig, Philippines
Industry
Outsourcing / Offshoring
Vacancy
1 opening
Website
http://www.bos.com.ph

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About Boutique Outsource Solutions Pty. Ltd. - Philippine Branch

History Boutique Outsource Solutions Pty Ltd. – Philippine Branch (BOS) was established in 2014 in response to a need to provide a more personalized approach to the provision of outsource staff. It was set up by its parent company in Australia to specialize in servicing Australian-based finance-related companies who want to set up off-shore operations in the Philippines. The extensive experience of BOS executive management team and support professionals in the fields of mortgage, process management and business process outsourcing is our edge against the other players in the industry as we are able to deliver a truly exceptional level of service that is made more unique because of our ability to tailor our solutions to our clients’ needs. And because we offer flexible solutions, our business model is equally effective across a variety of businesses. We give our clients the liberty and the ability to focus on improving their business processes while BOS works to ensure we provide them with all the rest of their operational requirements. Our Vision Our vision is to attain sustainable and profitable growth by providing the best quality boutique solutions and services to our clients achieved through our people’s diverse talents and skills in an environment that fosters passion, excellence, honesty and lasting relationships while keeping in mind that work should always be fun and empowering.
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