Customer Relationship Officer
NEXA
- Semarang Kota, IndonesiaNo 29 J, Semarang Kota, Jawa Tengah, Jalan Jangli Dalam, Jatingaleh Kel., Candisari, IndonesiaSemarang KotaJawa TengahIndonesiaIndonesia
- Full timeFULL_TIME
Posted a month ago and deadline of application is on 30 May
Recruiter was hiring 2 days ago
2025-04-11T10:00:50.279727+00:002025-05-30T17:00:00+00:00Job Description
- Documenting processes and logging technical issues, as well as customer compliments and complaints
- Identifying customer needs and taking proactive steps to maintain positive experiences and up selling.
- Tracking customer experiences across online and offline channels, devices, and touchpoints.
- Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
Minimum Qualifications
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Great interpersonal and relationship-building skills
- Have interested in selling field
- Exceptional interpersonal skills and a client-centered approach
Perks and Benefits
Special Leave Benefits for Women
Medical / Health Insurance
Performance Bonus
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Required Skills
- Relationship Management
- Public Speaking
- Selling
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Once in a while
- Office Address
- Jalan Jangli Dalam, Jatingaleh Kel., Candisari
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About NEXA
PT Internet Mulia Untuk Negeri (NEXA) adalah perusahaan swasta, bergerak di bidang IT Solutions. Mengikuti tren teknologi yang berkembang saat ini, kami mengerjakan sektor jalur solusi komunikasi data dan IT langsung kepada konsumen akhir, terutama untuk layanan akses Internet dan komunikasi multimedia.
Mengutamakan Service Quality dan Service Satisfaction, NEXA diisi oleh staf dan tenaga ahli profesional, berpengalaman serta kompeten dengan dukungan vendor terbaik.