Customer Service
Hino Finance Indonesia
- North Jakarta, IndonesiaNorth Jakarta, DKI Jakarta, IndonesiaNorth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 17 hours ago and deadline of application is on 22 Jul
Recruiter was hiring 17 hours ago
2026-05-24T09:55:30.138477+00:002026-07-22T17:00:00+00:00Job Description
- Receiving, recording and resolving all customer questions, requests and complaints in accordance with the time and method of handling determined by the company
- Conduct end-to-end monitoring activities for the resolution of customer requests/complaints involving other units/vendors by coordinating directly with related units
- Maintain company image and good relations with customers by communicating and by looking and behaving well in accordance with what is regulated by the company and applicable norms
- Provide accurate, valid and complete information about facilities, services and products if needed using appropriate methods/tools
Minimum Qualifications
- Bachelor's degree in any major
- Having 2-3 years working in the service / Customer Service department
- Having knowledge in financial industry is an added value
- Good communication skill and enjoy building relationship with new person
- Excellent in customer orientation
Perks and Benefits
Medical / Health Insurance
Required Skills
- Persuasion and Negotiation
- Sales and Marketing Knowledge
- Public Speaking
- Customer Service
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- North Jakarta, DKI Jakarta, Indonesia
- Industry
- Financial Services
- Vacancy
- 1 opening
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Hino Finance Indonesia
PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for the Hino brand, which is here to support the sales of Hino products in Indonesia through financing solutions such as, finance leases, sale and leaseback, and other products according to the company's articles of association, which are tailored to customer needs.