Customer Service English
Ivosights
- Yogyakarta, IndonesiaYogyakarta, DI Yogyakarta, IndonesiaYogyakartaDI YogyakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted a month ago and deadline of application is on 30 Apr
Recruiter was hiring 7 days ago
2024-03-15T04:04:18.595367+00:002024-04-30T17:00:00+00:00Job Description
- Max. age hired 35 years old
- Fluent speaking and writing in English
- At least possess associate degree (all majors)
- Have 1 year of customer service experience, and have received service soft skills training
- Typing speed 50 words/min
- Good communication and listening skill
- Have the ability of computer operating properly
- Familiar in e-commerce customer behaviour and business, at least have experience using e-commerce platform as buyer and seller once
- Willing to work with shifting in Yogyakarta
Minimum Qualifications
- Listen actively to customer inquiries and concerns
- Provide accurate and helpful information.
- Identify and assess customer needs and issues.
- Develop a deep understanding of the company's products or services to provide accurate information.
- Follow up with customers to ensure their issues have been resolved to their satisfaction.
- Escalated the ticket to Team Leader.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Yogyakarta, DI Yogyakarta, Indonesia
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About Ivosights
Ivosights is a Technology company which aim to leverage the implementation of IT as customer engagement platform. With the development of Ripple10 and Sociomile as our product champion, Ivosights has been able to deliver a product for its client to understand, engage, and delight its customer. As we aim to boost our growth target, we are looking for more highly-motivated and result-driven talent to join our team and grow together.
Please Check Out Website for the futher:
http://www.ivosights.com