Staff Business & Admin Support Bancassurance
Kitabisa
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 4 days ago and deadline of application is on 12 Oct
Recruiter was hiring 11 minutes ago
2026-08-14T03:19:57.621515+00:002026-10-12T17:00:00+00:00Job Description
Dukungan Administrasi Bisnis
- Mengelola dan mengarsipkan dokumen kerja sama dengan mitra bank (PKS, addendum, dokumen legal)
- Memproses dan memvalidasi dokumen pengajuan polis (SPAJ) dari kanal bancassurance
- Menyiapkan dan mendistribusikan materi pemasaran/marketing kit ke mitra bank
Pengelolaan Data & Pelaporan
- Merekap dan memantau data produksi (New Business), Annualized Premium (AP), dan kontribusi per kanal (BSI, Bank Umum, BPRS/Koperasi)
- Menyusun laporan KPI berkala (mingguan/bulanan) terkait target kontribusi, AR collection, dan rasio pembatalan (lapse ratio)
- Memantau kualitas layanan (service quality) sesuai indikator yang ditetapkan
Koordinasi dengan Mitra & Internal
- Menjadi penghubung administratif antara tim Bancassurance dengan mitra bank terkait proses harian
- Berkoordinasi dengan tim underwriting, klaim, dan operasional terkait status polis nasabah dari kanal bancassurance
- Membantu proses rekonsiliasi komisi dan pembayaran ke mitra
Dukungan Operasional Lain
- Menyiapkan bahan presentasi, laporan, dan dokumentasi untuk kebutuhan rapat internal maupun dengan mitra
- Membantu proses onboarding produk baru atau pembaruan ketentuan produk ke sistem/dokumen internal
- Menangani tugas administratif ad-hoc sesuai kebutuhan divisi
Minimum Qualifications
Pendidikan
- Minimal D3/S1, diutamakan jurusan Manajemen, Ekonomi, Ekonomi Syariah, Administrasi Bisnis, atau Perbankan
- Pengalaman
- Minimal 1–2 tahun di bidang administrasi, operasional bisnis, atau industri asuransi/perbankan (fresh graduate dengan kemampuan administrasi kuat dapat dipertimbangkan)
- Diutamakan memiliki pengalaman/pemahaman produk bancassurance atau kerja sama bank-asuransi
Kemampuan Teknis
- Mahir Microsoft Office (Excel, Word, PowerPoint) — khususnya Excel untuk rekap data dan laporan
- Memahami dasar produk asuransi jiwa (unit link, tradisional, syariah menjadi nilai tambah)
- Mampu menyusun dan mengelola dokumen administrasi (SPAJ, polis, laporan komisi, dsb.)
- Familiar dengan sistem/database internal perusahaan asuransi (input data, tracking status)
Kompetensi Personal
- Teliti, terorganisir, dan rapi dalam pengelolaan dokumen
- Mampu bekerja dengan target dan tenggat waktu (deadline-driven)
- Komunikasi baik untuk koordinasi dengan mitra bank dan tim internal
- Mampu multitasking menangani beberapa mitra/channel sekaligus
- Memahami prinsip syariah dalam produk asuransi menjadi nilai tambah
Perks and Benefits
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Required Skills
- Business Analysis
- Attention to Detail
- Time Management
- Data Management
- Microsoft / MS Office
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Raya Cilandak Kko No.31, RT.14/RW.8, Ragunan, Ps. Minggu
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About Kitabisa
What is it like working at Kitabisa?
About us
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.
What we value
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.
Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.