Social Media Specialist
Primer Group of Companies
- Manila, PhilippinesPrimer Star Center, 2282 Leon Guinto Street, Malate, Manila 1004 Philippines, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Works closely with Brand teams to understand their requirements and desired use of social media marketing technologies as a means to engage and build relationships with consumers.
- Acts as a social community manager for a number of selected brands using different social media platforms (Facebook, Twitter, Instagram, Pinterest, etc.) as required by the brands, monitoring social activity across all channels, including in a customer service capacity.
- Manages third party community managers and community management vendors for other Brands of the company to ensure proper delivery of services and effective performance of the same.
- Works with external agencies and cross-functional personnel to ensure collaborative, successful, and efficient social community management execution.
- Monitors pre-defined metrics for social community management and ensures that all social media accounts of the company are performing effectively based on such metrics.
- Ensures proper engagement with consumers through social media marketing channels to achieve positive interactions with and recommendations for the brands and products of the company
- Develops content for brands assigned and coordinates with third party social media community management vendors to create social media content plan (or content calendar) for all other brands across different social channels, and coordinates approvals with Legal and with Brands, as necessary
- Follows and enforces legal policies and best practices for promoting the company's brands through social media
- Works cross-functionally with Brand Marketing, and sometimes with external agencies, to develop and implement content unique to each brand and their social media objectives, such as increasing engagement and community effectiveness
- Contributes to the implementation of any new functionality or enhancements to social networks and assures consistent brand presence and reputation
- Assists in analyzing the performance of social marketing programs by reviewing campaign results, and gathers insights from those results to optimize interactions with consumers
- Assist in social media pay-per-click (PPC) ad management
- Exhibits a sense of urgency – monitors, prioritizes, and responds in near real-time
- Thinks creatively and strategically in all social media promotions
- Follows the latest social marketing developments, monitors competitive landscape and consumer behaviors in order to understand current and future trends
- Performs other duties and responsibilities that may be assigned from time to time as deemed necessary by direct superior
Minimum Qualifications
- Must possess a Bachelor's degree in a job-related field such as Marketing or Digital Advertising
- Must have hands-on experience of at least 2 years in social media community management for brands and companies, preferably in the fashion and lifestyle category
- Preferably with experience in handling outsourced jobs to other social media community managers
- Thorough understanding of an expert-level user of all or most social media technologies and platforms (e.g., Facebook, Twitter, Google+, YouTube, Instagram, etc.)
- Excellent social marketing conversation skills with a strong history of active participation on behalf of a consumer brand
- Outstanding, error-free written communication skills, including the ability to master a variety of brand voices
- Proficiency in PhotoShop, video-editing, and photography skills are a plus
- Excellent attention to detail
- Able to multi-task in a fast-paced, high-stress environment and ensuring follow-through on every task and project
- Experience with generating ideas and working with minimal supervision
- Strong collaboration skills and experience with working as a team player
- Must maintain satisfactory attendance, including timeliness
Perks and Benefits
- Flexitime
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Employee Discounts
- Transportation Allowances
- Gym Membership
- Performance Bonus
Required Skills
- Video Editing
- Photography
- Communication Skills
Preferred Courses
- Business Administration [Marketing & Advertising Management]
- Marketing Communications
- Digital Arts
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Media and Creatives
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Primer Star Center, 2282 Leon Guinto Street, Malate, Manila 1004 Philippines, Manila, Metro Manila, Philippines
About Primer Group of Companies
Established in the Philippines in 1985, the Primer Group of Companies aims to be the leader in delivering superior customer experiences, and accomplishes this through the retail and distribution of the world’s top and premium consumer brands in outdoor, travel, footwear, fashion, action sports, wellness and urban lifestyle. It has also established a solid ground in the industrial products and services landscape offering green solutions, with companies in full-scale printing, air-conditioning, building efficiency and energy management system, and digital and creative graphic design services.
The company is aggressively expanding to become the leader in the global distribution and innovation of premium goods and services. Its retail authority alone has grown to over 150 premium brands, with over 450 free-standing stores worldwide. Headquartered in Manila, Philippines, the Primer Group employs over 3,000; and has presence in Hong Kong, Indonesia, Japan, Malaysia, Singapore, Taiwan, Thailand, Vietnam, Australia, Europe, Middle East and Africa.
Brands We Carry
Retail
Ace, Aetrex, Backjoy, Baggallini, Barracuda, Bering, Billabong, Black Diamond, Briggs & Riley, Brixton, Cabeau, Coghlan's, Columbia, DC, Delsey, Dr. Martens, Eagle Creek, FitFlop, Flossy, Fox, Freewaters, Go Travel, Granite Gear, Healthy Back Bag, Hedgren, Herschel, Hurley, Hydro Flask, Jansport, Keen, Kickers, Komono, MRKT, Millican, Mitchell & Ness, Mi-Pac, Mountain Hardwear, Nalgene, Native, O'Neill, Osprey, Outdoor Products, Parkland, Pauls Boutique, People, Polaroid Originals, Poler, prAna, Quiksilver, Raen, Rains, Regetta Canoe, Rock Space, Roncato, Roxy, Sakroots, Salomon, Seafolly, Sea to Summit, Sledgers, Spy, Stance, Staple, Teva, The North Face, Timbuk2, Travelon, Tretorn, Tumi, Victorinox, Volcom, World Traveller, XD
Industrial
Aircond Network Philippines Inc., Beyond Energy Solutions Technology Inc., Brushstroke Creatives, Designery, Primer Printing Services Inc., Rigel, Stellar Equipment & Machinery Inc., Union Inks and Graphics Inc., York
Other Ventures
Bee Choo, The Park, Arriva Ph (e-commerce)
Our Concept Stores
Bratpack, Flight 001, GRIND, Ladybag, Recreational Outdoor eXchange (R.O.X.), Res Toe Run, Sneakpeek, The Travel Club
OUR VISION
We at the Primer Group will be the leader in global distribution and innovation of premium goods and services.
OUR MISSION
To bring the world closer to our customers.
OUR CORE VALUES
• Entrepreneurial spirit
• Passion for excellence
• Integrity
• Teamwork
• Self discipline