Job closed.
Job Description
- Welcoming guests and/or customers who visit the vOffice office in a friendly and professional manner.
- Serving and/or directing the needs of guests and/or customers accurately and efficiently.
- Managing the use of office facilities according to the applicable regulations in accordance with the benefits of the rented facility products.
- Providing information and/or presenting products and facilities provided by the company according to the needs of guests and/or customers.
- Building and maintaining warm and sustainable communication and/or relationships with customers for customer loyalty purposes, including with guests for future sales of the company's product rentals.
- Organizing and overseeing the cleanliness and tidiness of all office areas on duty, including operational office needs such as drinking water, stationery, and others that have become standardized office facilities.
- Responding to complaints appropriately and effectively.
- Acting as a communication liaison between guests and/or customers and/or company partners and/or building management with internal company parties, and vice versa.
- Making reports related to their work according to specified directions, deadlines, and formats.
- Organizing and creating petty cash reports for the office on duty.
- Assisting the duties of the Call Center Representative Team, when necessary.
Minimum Qualifications
- Preferably for those who reside in Cengkareng area
- Able to present oneself neatly and pleasantly.
- Friendly, confident, and outgoing.
- Preferably for those who can speak, listen, and write English.
- Preferably experienced in the service industry.
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Medical / Health Insurance
- Maternity & Paternity Leave
- Paid Holidays
Required Skills
- Business Correspondence
- Organizing and Planning
- MS Office
- Email Support
- Time Management
- Critical Thinking
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Tangerang, Banten, Indonesia
About vOffice
vOffice - Virtual Office & Serviced Offices provides call answering service, internet fax service, secretarial service and on-demand work and meeting space solutions to business owners of all sizes. With over 18,000 satisfied customers to-date, vOffice is growing rapidly and aims to be in every capital cities in Asia by 2015.
Started in Melbourne, Australia - vOffice has expanded to Kuala Lumpur and Subang Jaya, Malaysia and in 2012 we will be in Jakarta, Indonesia and Bangkok, Thailand..