Operations Officer
CIMB Bank Philippines
- Taguig, Philippines28th Floor ORE Central, 31st Street , Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- ContractualCONTRACTOR
Expired 4 years ago
2020-05-08T16:00:00+00:00Job closed.
Job Description
- Oversee the daily payment and settlement activities to include:
- Validation of customer instruction to ensure compliance with both internal and external policies
- Execution of transactions coursed through the core banking system
- Understanding of the SWIFT framework to ensure contingency in case of need for manual workaround
- Oversight on both inward and outward telegraphic transfer, fund transfer and reporting to Front Office
- Oversee loan and deposit administration activities to include new accounts, drawdown, rollover and preparation of daily fund movement.
- Ensure proper reconciliation of payment related transactions and timely resolution of any exception.
- Oversee the processing of monthly charges payable to service providers and clearing houses
- Support tests related to system enhancement
- Ensure strict monitoring and timely delivery of debit card to customers
- Handle reconciliation of debit cards in transit, held in branch and delivered to customers
- Facilitate destruction of cards held past the prescribed holding period
- Ensure proper management of bank data to include customers, partners and various channels
- Ensure adherence to operating procedures and agreed service standards
- Participate in other Operation functions as required by the Head of Operation
Minimum Qualifications
- Bachelor’s degree or higher,
- Relevant work experience of at least five year
- Understanding of bank policies and procedures particularly on payments, reconciliation, settlement, data management and reporting related activities is required to fulfill the responsibilities of the role.
- Negotiation and decision-making skills to ensure proper engagement with both internal and external stakeholders.
- Strong interpersonal skills and communication capabilities are also expected to maintain cohesive working environment.
- Strong financial background
- Strong sense of initiative and work ethic
- Strong interpersonal and communication skills
- Decision-making capabilities
- Ability to train other team members
- Understanding of various products and services offered by the bank
Required Skills
- Customer Service
- Reconciliation
- Swift
- Data Management
- Bank Reconciliation
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 31st Street, Taguig, Metro Manila, Philippines
- Industry
- Banking/Financial Institutions
- Vacancy
- 1 opening
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About CIMB Bank Philippines
Why We Exist:
The most awarded digital bank in the Philippines.
We entered the Philippines market to spark the future-ready, customer-obsessed transformation in the Banking sector. Since our launch, we have rallied behind the vision of bringing an accessible and seamless banking experience to the consumers while helping them achieve financial freedom. We aim to be the most trusted digital bank for every Filipino.
The People & Culture:
We call ourselves CIMB Mavericks - unique individuals who are thriving in a fast-paced and highly competitive environment. Everyone who joins CIMB Bank is not afraid to own big responsibilities and are very persistent in creating new ways to achieve our goals. Aside from looking after our own successes, we embody malasakit and ensure that we also take care of our colleagues’ feat. Every day we are fueled by our shared purpose. To top it off, we thrive in a modern work environment which allows us to be fun to the core.