Diversify Offshore Staffing Solutions
Diversify Offshore Staffing Solutions

Operations Manager  

Diversify Offshore Staffing Solutions

 
  • Taguig, Philippines
    27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-05-04T05:16:01.260583+00:00
Job closed.

Job Description

The Operations Manager monitors the overall day-to-day operational and administrative tasks within the web development and digital marketing team. The position handles the creation of daily, weekly, and monthly tasks of the team, and ensures that all tasks are done on time, is at par with the quality standards and is within the budget.

GENERAL RESPONSIBILITIES:

  • Will handle the Web Development Team but will eventually transition into handling the whole Digital Marketing team
  • Provides day-to-day operational and project support to the team and the client and will be in charge of handling team members who are based around the globe
  • Manages clients' compliance to company systems and policies and meets with clients to discuss issues, concerns and updates
  • Manages work schedules and plans out the daily, weekly, and monthly tasks of the team
  • Carries out daily operational duties and responsible for motivating employees; leads by example
  • Monitors team performance, attendance, productivity, etc. and ensures that SLAs are regularly met
  • Motivates and encourages employees through positive communication and create effective channels for employee feedback, and establishes a positive, supportive and collaborative environment
  • Assists in the development of strategic plans for operational activity
  • Formulates and implements departmental & organizational policies and operational plans & procedures to maximize output
  • Reviews and evaluates staff individual strengths and areas for improvement; produce performance reviews, and reports individual and team performance through regular scorecard reviews
  • Provide effective coaching and perform the appropriate corrective/disciplinary action as needed
  • Ensure that all projects and tasks are done in a timely manner and are within the identified project budget

Minimum Qualifications

  • Bachelor's Degree in Information Technology or any related course
  • With at least 5 years in the Operations Management and Information Technology and Digital Marketing industry, and a hands-on experience in team, client, and quality management
  • Strong English communication skills with the ability to convey issues accurately, effectively and often with empathy
  • Can deal effectively, comfortably, and confidently with clients at all levels of responsibility, authority, and rank, and must be willing to do ground work in order to assist the team effectively
  • Ability to make sound decisions, is goal-oriented, energetic, and a forward thinker who has set high standards; With proven planning and leadership skills
  • Must be detail-oriented, has good judgment, and should be able to think strategically and must possess strong analytical skills and is a quick thinker
  • Good time management and organisational skills, experience in creating and using a Gantt chart is a plus
  • Trustworthy, reliable, takes initiative, and has the ability to work independently and manage multiple projects at a time
  • Strong commitment to service and a flexible can-do and go-getter attitude to respond to client and business needs, takes initiative and deliver solutions
  • Exhibits a high degree of professionalism and must have the ability to multitask and remain calm under pressure and stress
  • Must be willing to work in Bonifacio Global City, Taguig City, Early Morning Shift/Shifting Schedule

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Human Resources
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
https://www.diversifyoss.com

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Diversify Offshore Staffing Solutions

Diversify OSS is an Australian owned company providing businesses with successful extended or offshore workforce solutions in the Philippines. The Philippines is a competitive labour market with high demand for skilled workers in most fields. In order to realise the full potential of your offshore operations you first need to stand out from the crowd and attract the highest quality potential staff. Once you have selected the staff you want you then need to ensure that they stay happy, productive, engaged and with you for the longest possible time. Losing your staff because your provider doesn’t properly educate you about the cultural differences or because you staff don’t feel appreciated or part of a team will seriously undermine the effectiveness of your offshoring staffing strategy. An offshore workforce in the Philippines is a valuable asset to your business and like any asset, it takes some careful planning, investment, attention and most importantly the selection of the right business partner to ensure it delivers. At Diversify Intelligent Staffing Solutions we value our people. We understand that they are a major reason for our success and continued growth. We realise the importance of keeping our people happy, engaged and comfortable in what they do. Our focus is on providing a workplace that promotes creativity, teamwork and collaboration. We are a fun, friendly and passionate organisation that takes great pride in the social atmosphere we promote within the workplace, our people work hard but they enjoy what they do and enjoy interacting with their colleagues.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: