Collections Coordinator CEBU  

Key Responsibilities

• Assist the Collection Supervisor in preparing and implementing daily and weekly itineraries for field Collectors.
• Monitor and review the daily activities and performance of field Collectors.
• Conduct verification and assessment of customers prior to credit line approval.
• Ensure timely and accurate transmittal of collection-related documents to the AR Analyst for proper posting.
• Personally handle collection of overdue or hard-to-collect accounts.
• Check completeness and accuracy of collection documents before transmittal to Collectors.
• Assist in monitoring and analyzing the company’s accounts receivable portfolio.
• Ensure quarterly submission of Withholding Tax Certificates (CWT) every 15th of the following month.
• Comply with all company policies, procedures, and management directives.
• Perform other related tasks as may be assigned by the Collection Supervisor or Manager.

Qualifications

• Graduate of any four (4)-year business-related course
• At least two (2) years of relevant experience in collections or credit management
• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Knowledgeable in customer account monitoring and collection strategies
• Organized, detail-oriented, and able to work independently or in a team
• Demonstrated ability to handle sensitive information with confidentiality and integrity