IT Trainee  

Höegh Evi is a pioneer within maritime energy infrastructure, providing fast-track floating LNG terminals enabling national and regional energy security around the world. Our purpose is to accelerate countries to energy security and transition by providing innovative and flexible marine energy infrastructure. The flexibility provided by floating terminal solutions also supports the transition to clean, carbon-free energy.

We are a truly global company, present in Norway, Germany, Lithuania, United Kingdom, the USA, Singapore, Indonesia, Egypt, Colombia, Brazil, Jamaica and the Philippines.

Owned by Larus Holding Limited, a 50/50 joint venture between Leif Höegh & Co. Ltd. and Funds managed by Igneo Infrastructure Partners, we employ approximately 900 employees at sea and onshore.

Job Description

The IT Trainee – Business Applications Support provides entry-level support for business applications and day-to-day IT operational activities. The role assists in user management, onboarding/offboarding processes, application support, and administrative tasks related to enterprise systems and user access. This position is designed to provide hands-on experience and foundational knowledge in supporting business-critical applications and IT processes.

Principal Accountabilities

• Provide first-level support for business applications and assist users with basic system-related issues and requests.
• Support user onboarding and offboarding activities, including account setup, access requests, and coordination with IT teams.
• Assist in managing user accounts, permissions, and access reviews in accordance with IT policies and procedures.
• Support daily administrative tasks related to enterprise applications and operational IT processes.
• Assist in monitoring and tracking application incidents, service requests, and follow-up activities.
• Coordinate with internal IT teams and vendors for issue resolution and support activities when required.
• Maintain and update documentation, user guides, and process records related to supported applications.

Main Tasks

• Assist with creation, modification, and deactivation of user accounts for supported applications.
• Support onboarding activities for new joiners, including account readiness and basic IT orientation.
• Support offboarding activities for leavers, ensuring account access and related processes are completed on time.
• Respond to basic user queries and escalate complex issues to the Business Applications Specialist or relevant IT teams.
• Maintain records of incidents, requests, and user access changes.
• Assist with testing and validation during application updates or enhancements.
• Support coordination activities with application vendors and internal stakeholders.
• Perform general administrative and operational support tasks related to business applications.

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or currently completing related studies.
• Open to fresh graduates; this is an entry-level role. Prior internship experience or IT support experience is an advantage but not required.
• Basic understanding of Microsoft 365 applications and IT support processes.
• Familiarity with user account management and access control concepts is an advantage.
• Willingness to learn and support enterprise applications such as IFS, AMOS, BASSnet, and OCS.
• Basic troubleshooting and problem-solving skills.
• Demonstrates energy, initiative, and a strong drive to learn.
• Possesses a solution-focused mindset and positive attitude.
• Team player with the ability to work independently when required.
• Able to work efficiently and systematically while delivering results within established timelines.
• Possesses strong verbal and written communication skills.
• Flexible and adaptable, with the ability to work effectively in diverse situations and across different business cultures globally.
• Demonstrates alignment with Hoegh Evi’s values.
• This position is for 12 months or one (1) year fixed term contract