Customer Care Specialist | Pasig
Hi-Precision Diagnostics
- Quezon City, Philippines440-442 W. Long Building Del Monte Ave cor. Biak na Bato, Brgy. Sienna Quezon City, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Duties and Responsibilities
1. Courteously attends to patients’ queries, needs and concerns
2. Registers new patients and updates existing patient demographics by verifying patient’s information details.
3. Encodes patient’s details and test requests with absolute accuracy.
4. Checks and verifies correctness of information; encoded test request (test code), source (account name)
5. Verifies patient’s diet restrictions including intake of drugs and prudently interviews patient’s personal
Minimum Qualifications
- Candidate must be a graduate any 4 year course preferable with medical background
- At least one year work experience as a customer service or reception cerk in a diagnostic or hospital setting
- IV training preferably with Phlebotomy certificate / Basic Life Support / First Aid
- Very good extraction skills both for adults and kids. Good communication skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- 440-442 W. Long Building Del Monte Ave cor. Biak na Bato, Brgy. Sienna Quezon City, Quezon City, Metro Manila, Philippines
About Hi-Precision Diagnostics
Hi-Precision Diagnosics (HPD) was formed with the mission to provide the highest quality laboratory service by fulfilling customers' expectations with integrity, innovation, quality, accountability and leadership. Hi Precision Diagnostics is constantly working for its vision of having dedicated people in a complete and modern computerized medical diagnostic facility, providing precise and top quality healthcare for customers through advanced technology and unsurpassed service at reasonable prices.