Learning and Development Specialist  

The Learning and Development Specialist will be responsible for engineering and executing a dynamic talent development strategy for M2.0 Communications. This person will drive the creation of programs to address evolving skills needs, conduct hands-on and data-driven workshops, identify and close learning gaps, and lead the development and launch of learning products that position M2 as a market innovator.

Key Responsibilities

• Analyze and map current competencies, skill gaps, and growth opportunities across all M2 teams, using data-driven and consultative methods.
• Design, launch, and facilitate advanced, interactive training programs for communications, media relations, stakeholder engagement, and crisis management.
• Develop scalable learning paths with blended delivery methods—live workshops, e-learning modules, peer mentoring, external partnerships, and simulations.
• Collaborate company-wide to ensure learning initiatives integrate with business goals and drive measurable improvement in core client services.
• Engineer new learning products and tools, from concept-through-prototype, that support team growth and can be marketed to external clients.
• Establish and manage KPIs for all learning programs, maintaining a feedback loop for continuous refinement and impact measurement.
• Activate employee engagement by building learning communities, fostering a continuous improvement culture, and introducing leadership pathways.
• Deliver transparent, actionable insights to management on progress, impact, and ROI for all talent initiatives and products.

• Strong background in corporate learning, L&D, or talent/skills development, ideally in communications, PR, or marketing agencies.
• Proven track record in designing and delivering complex training—media, crisis response, digital, and strategic communication preferred
• Comfortable with digital learning platforms, instructional design, performance analytics, and blended methodologies.
• Exceptional facilitation, presentation, and stakeholder management abilities.
• Creative, entrepreneurial mindset with experience or interest in product development and monetization.
• Highly organized and analytical; adept at aligning training programs to deliver quantifiable business and talent outcomes.
• Excellent interpersonal and written communication skills; able to drive cross-functional collaboration and adopt new learning technologies.