IT Support Palu
PT Metrodata Electronics, Tbk
- Palu, Indonesia37, RT09/RW05, Podomoro City, Tanjung Duren Selatan Kel., Grogol Petamburan, Palu, Central Sulawesi (Sulawesi Tengah), IndonesiaPaluCentral Sulawesi (Sulawesi Tengah)IndonesiaIndonesia
- Full timeFULL_TIME
Posted 4 days ago and deadline of application is on 26 Feb
Recruiter was hiring 7 days ago
2025-12-29T08:00:54.878998+00:002026-02-26T17:00:00+00:00Job Description
- Improve sla achievement of the services provided
- Manage, maintain and repair all problems related to technology experienced by users, both hardware, software and applications used (For it assets around 22,000) while the number of core applications is > 10
- Collaboration with all parties to build awareness of the use of data-related technology, virus attacks, application use etc
- Collaboration with all parties in the process of analyzing obstacles or problems to get to the causes
- Ensuring that all devices (hard and software) and applications used meet the standards set by the head office
- Installing, setting and configuring technology devices in locations including the application of new technology
- Report all possibilities that will be potentially dangerous in the use of technology
- Placement in Palu (Sulawesi Tengah)
Minimum Qualifications
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Minimum Education D3 Diploma, Information Systems, Computer Engineering or equivalent education
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Minimum 1 year experience as IT Servicdesk, IT Helpdesk
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Experience in IT hardware and software maintenance and troubleshooting
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Understand the incident process / service request log by Ticketing System
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Have good communication skills
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Responsive and Proactive in doing work
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Disciplined and Punctual
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Being able to speak English is preferred
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Podomoro City, Tanjung Duren Selatan Kel., Grogol Petamburan
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About PT Metrodata Electronics, Tbk
PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.