Business Operations Specialist


  • Makati, Philippines
    6F Global Enterprise Bldg., Makati, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 3 days ago and deadline of application is on 9 Mar
Recruiter was hiring 15 hours ago

Business Operations Specialist


Job Description

Duties and Responsibilities:

  • Reviews the reports on performance and monthly shifting schedules of Customer Care Specialists
  • Acts on concerns of Customer Care Specialists
  • Works closely with ITSD department in the implementation of new systems and procedures in the centers
  • Prepares feasibility studies/evaluation of new services to be introduced
  • Prepares center visit reports
  • Assists the Operations Officers in overseeing special events like anniversaries and grand openings.
  • Develop improvement plan to align efficient business operations with customer experience

Minimum Qualifications

This position requires the candidate to have:

  • 2-5 years of relevant experience in a manufacturing, consumer, service-oriented or related industry
  • Extensive knowledge in operations-related functions namely: Inventory Control, Systems and Procedures Development, Planning and Analysis
  • With working experience supervising special projects
  • With proven planning and leadership skills
  • Must have strong observational skills and judgment and should be able to think strategically
  • Possesses strong analytical skills
  • Ability to deal with people across all levels of the organization
  • Ability to work independently and manage multiple projects at a time
  • Excellent oral and written communication skills

Jobs Summary

Job level
Associate / Supervisor
Job category
General Services
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
6F Global Enterprise Bldg.
Health / Fitness
1 opening

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"Everything BEAUTIFUL starts here” Marie France Group of Companies is the country’s pioneer and leading provider of advanced and innovative slimming, skincare, and hair care solutions. We are comprised of the iconic and trusted brands namely Svenson, Facial Care Centre, and Marie France. Svenson started its operations in 1981 and pioneered the technologically advanced hair loss solutions in a market saturated with over-the-counter products. Facial Care Centre was launched two years later, setting itself apart from other skincare centers by exclusively offering premium and non-invasive skin rejuvenation treatments that help clients feel and look their best for their age. Marie France, was established in 1985 as the country’s leader and pioneer in non-invasive body shaping treatments that revolutionized Filipinos’ perspective on weight loss. With sustained success over the years, we expanded to cater to the male market through Marie France for Men. Both brands followed a holistic approach to slimming by combining state-of-the-art technology and techniques with sensible nutritional guides. To date, we continue to be the preferred choice of men and women who acknowledge the importance of becoming the best version of themselves by living healthier lives. Being one of the top players in the industry for almost four decades, The Marie France Group continues to unwaveringly lead the Beauty and Wellness industry to meet its mission and vision. It now has 28 branches in 12 locations all over Metro Manila together with Pampanga and Cebu for its provincial branches. Plans for more branch expansion in urban centers nationwide are also on the horizon. Along with our continuous growth and success, we are always on the lookout for committed and passionate team members to be part of our growing family. We welcome those who value providing our valued clients with a personalized experience and genuine concern while also sharing our core values geared towards customer commitment, value for others, expertise and excellence among others. Check out possible opportunities with the Marie France Group and start your life changing career with us!
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