Technical Writer [Hybrid]
NCS Philippines Inc. (NOT VERIFIED)
- Taguig, Philippines7th Floor, Fort Bonifacio, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Microsoft Office (Word, PowerPoint, Excel)
- Develop and maintain comprehensive product documentation in various mediums, coordinating with product management and project planning sessions to determine appropriate content.
- Coordinates with product management and project planning sessions to determine appropriate documentation.
- Select the appropriate medium for conveying messages, such as manuals and templates. Organize and write supporting documents for products, utilizing photographs, drawings, diagrams, animations, and charts to enhance user understanding.
- Standardize technical content across platforms and media. Edit documentation and online help to ensure clarity, accuracy, organization, and adherence to style guides and standards.
- Create paper-based and digital operating instructions, how-to manuals, assembly instructions, and frequently asked questions (FAQs) pages to assist technical support staff, consumers, and other users.
- Utilize the content management system (CMS) to manage the lifecycle of technical documentation, including draft, review, and publishing phases.
Minimum Qualifications
- Education – At least graduate with a Bachelor’s Degree in Business, Communication, IT, or any related course.
- Related Work Experience – At least 2 years of experience working in an IT environment or technical writer background.
- Experience in technical writing and product development or exposure in IT software products
- Previous experience writing documentation and procedural materials for multiple audiences
- Knowledge – Knowledgeable in the following:
- Knowledge of data profiling/governance, lineage, and catalog standards (cataloging)
- Ability to synthesize technical & business concepts
- Familiarity with ERDs/DFDs and data profiling outputs
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Panorama Tower 34th Street, Taguig, 1634 Metro Manila
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About NCS Philippines Inc.
NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact.
Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact.
The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities.
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.