Functional Consultant  

1. Client Engagement & Requirement Gathering

• Lead client workshops to gather detailed business and functional requirements.
• Analyze client business processes, identify gaps, and recommend best-practice solutions using Business Central capabilities.
• Prepare Business Process Documentation, Functional Requirements Document (FRD), Functional Design Documents (FDD), and solution blueprints.
• Serve as the main point of contact for clients during implementation phases.

2. Solution Design & Configuration

• Configure Microsoft Dynamics 365 Business Central according to client requirements across key modules:
  • Finance (GL, AP, AR, Cash Management, Fixed Assets)
  • Purchasing & Sales
  • Inventory & Warehouse
  • Jobs or Manufacturing (as applicable)
• Propose and design vertical solution such as custom module, custom report or integrated to third-party apps / system according to client requirements.
• Define and manage setup parameters such as Posting Groups, Dimensions, Workflows, Number Series, and VAT/GST configurations.
• Support data migration by preparing data templates, validating imports, and reconciling results.

3. Project Delivery & Testing

• Collaborate with project managers, technical consultants, and developers to ensure successful delivery of solutions.
• Conduct system and user acceptance testing (UAT), preparing test cases and managing issue resolutions.
• Support the go-live process, including cutover planning, user assistance, and post-implementation review.

4. User Training & Documentation

• Develop training materials and conduct functional training sessions for client users.
• Document configuration setups, change requests, and solution designs for internal and client reference.
• Ensure smooth knowledge transfer and client self-sufficiency post-implementation.

5. Continuous Improvement & Support

• Provide post-go-live support and assist clients in optimizing their use of Business Central.
• Recommend process enhancements and extensions using Power Platform (Power BI, Power Automate, Power Apps).
• Stay updated with new Business Central releases, localization updates, and Microsoft roadmap features.

Education & Experience

• Bachelor’s degree in Information Systems, Accounting, Business Administration, or related field.
• Minimum 1–2 years of experience (for junior roles) or 3–5 years (for senior roles) in implementing or supporting Microsoft Dynamics 365 Business Central (or Dynamics NAV).
• Proven track record in at least one full-cycle ERP implementation within a consulting or Microsoft Partner environment.
• Fresh Graduated are welcome to apply.

Technical & Functional Skills

• Strong understanding of Business Central modules (Finance, Purchasing, Sales, Inventory, Warehouse, Jobs/Projects).
• Strong understanding in Accounting knowledge and Financial Report (Trial Balance, Balance Sheet, Profit & Loss, Cashflow, etc.).
• Experience in configuring core setups — Posting Groups, Dimensions, Currencies, and VAT.
• Familiarity with Business Central extensions and integrations (AL extensions, APIs, or third-party apps such as WMS, POS, etc.).
• Experience with Power BI, Jet Reports, or other Microsoft reporting tools is an advantage.
• Understanding of project delivery methodologies (Agile, Waterfall, or Microsoft Sure Step).
• Prior experience with a specific ERP system such as SAP, Oracle, Odoo, Microsoft Dynamics, NetSuite, etc., is preferred.

Soft Skills

• Strong presentation and client communication skills.
• Excellent analytical and problem-solving ability.
• Ability to translate business needs into clear functional solutions.
• Self-driven, detail-oriented, and capable of managing multiple client engagements.
• Team player who collaborates effectively with technical and project management teams.
• Ability to thrive in a fast-paced, project-driven work environment.