IT System Support
PT Binajasa Sumber Sarana (BSS Recruitment)
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- IDR 5,600,000.00 - IDR 5,700,000.00 / monthIDR560000057000005600000MONTH
- Full timeFULL_TIME
Posted 2 hours ago and deadline of application is on 9 Oct
Recruiter was hiring 2 hours ago
2026-08-11T04:29:45.114164+00:002026-10-09T17:00:00+00:00Job Description
- Memberikan first-level support untuk kendala operasional pada Odoo ERP dan sistem internal, termasuk troubleshooting configuration issues, user errors, dan data inconsistencies.
- Mengelola kebutuhan user secara end-to-end, mulai dari pembuatan akun, assignment role, validasi akses, hingga koordinasi dengan stakeholder terkait.
- Memberikan training dan pendampingan kepada user saat implementasi sistem baru, termasuk support selama proses go-live.
- Mendukung pengelolaan master data dan konfigurasi sistem, termasuk setup warehouse/location, merchant, user, serta pembuatan dan maintenance user guide.
- Melakukan monitoring dan pencatatan system incidents, mengidentifikasi recurring issues, serta berkoordinasi dengan vendor, tim Operations, dan internal team hingga masalah terselesaikan.
Minimum Qualifications
- Min. D3/S1 Teknik Informatika, Sistem Informasi, atau bidang IT terkait.
- Memiliki pengalaman min.1 tahun di IT Support, System Support, atau fungsi terkait; fresh graduate dengan min. 3 bulan pengalaman internship di bidang terkait dipersilakan melamar.
- Memiliki kemampuan troubleshooting, problem-solving, komunikasi, dan stakeholder management yang baik.
- Teliti, terorganisir, mampu menangani multiple priorities, serta memiliki attention to detail yang tinggi.
- Mahir menggunakan Microsoft Excel/Google Sheets untuk pengolahan data dan reporting.
- Memiliki kemampuan data analysis dan reporting; pengalaman di perusahaan teknologi atau platform digital menjadi nilai tambah.
Required Skills
- Information Analysis
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- South Jakarta, DKI Jakarta, Indonesia
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About PT Binajasa Sumber Sarana (BSS Recruitment)
Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.