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PT Bumi Amartha Teknologi Mandiri

IT Operator Monitoring  

PT Bumi Amartha Teknologi Mandiri

 
  • Central Jakarta, Indonesia
    9, RT10/RW01, Jalan Jenderal Sudirman, Karet Kel., Setia Budi, Central Jakarta, DKI Jakarta, Indonesia
    Central Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • ContractualCONTRACTOR

Posted 4 days ago and deadline of application is on 14 Dec

Recruiter was hiring 7 hours ago

2025-10-16T10:10:48.400214+00:002025-12-14T17:00:00+00:00

Job Description

  • Oversee multiple dashboards and monitoring systems to track performance and detect anomalies in real time.
  • Identify, respond to, and escalate incidents as required to ensure timely resolution.
  • Coordinate with IT teams, security personnel, and other stakeholders to address and resolve issues effectively.
  • Maintain detailed logs and reports of incidents, system performance, and corrective actions taken.
  • Execute emergency procedures and dispatch appropriate personnel during critical events.
  • Perform basic troubleshooting and ensure systems operate smoothly and efficiently.

Minimum Qualifications

  • Minimum Bachelor’s Degree in Computer Science, Information Systems, or a related field.
  • At least 2 years of experience in system monitoring, ticketing operations, or application support.
  • Prior work experience in a financial company is an advantage.
  • Willing to work on a shift schedule, including weekends and public holidays.
  • Strong attention to detail and ability to work effectively under pressure.
  • Good communication and coordination skills across teams.

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Jalan Jenderal Sudirman, Karet Kel., Setiabudi
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://www.amartek.id/

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About PT Bumi Amartha Teknologi Mandiri

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry. As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services. At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work.

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