Junior Account Manager
PT Bumi Amartha Teknologi Mandiri
- Central Jakarta, Indonesia9, RT10/RW01, Jalan Jenderal Sudirman, Karet Kel., Setia Budi, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Posted 2 days ago and deadline of application is on 25 Apr
Recruiter was hiring a day ago
2026-02-25T05:13:28.670842+00:002026-04-25T17:00:00+00:00Job Description
- Assist in managing and maintaining relationships with existing clients to ensure high levels of customer satisfaction.
- Act as the main point of contact for assigned accounts and respond to client inquiries in a timely manner.
- Support senior account managers in handling client meetings, presentations, and project follow-ups.
- Identify client needs and coordinate with internal teams (Sales, HR, Recruitment, Operations, or Technical Teams) to deliver appropriate solutions.
- Monitor ongoing projects or service delivery to ensure alignment with agreed scope, timeline, and quality standards.
- Prepare proposals, quotations, contracts, and regular account reports.
- Track account performance, revenue targets, and client feedback.
- Assist in identifying upselling or cross-selling opportunities within existing accounts.
- Help manage escalations and ensure proper resolution in collaboration with internal stakeholders.
- Maintain accurate documentation of client communications and account activities in CRM systems.
Minimum Qualifications
- Bachelor’s degree in Business Administration, Management, Marketing, Information Technology, or a related field.
- 2-3 years of experience in Account Management, Sales, Business Development, or Client Services.
- Candidates with prior experience in outsourcing services or IT companies will be highly preferred.
- Understanding of IT services, software development lifecycle, or managed services.
- Strong communication and interpersonal skills with the ability to build long-term client relationships.
- Good negotiation and presentation skills.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced and target-driven environment.
- Proficient in Microsoft Office (Excel, PowerPoint, Word) and CRM tools.
- Good command of English, both written and verbal.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Jalan Jenderal Sudirman, Karet Kel., Setiabudi
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About PT Bumi Amartha Teknologi Mandiri
Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.
As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.
At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work.