Ecommerce Specialist
PT Gema Mulia Semesta (SOUVIA)
- Bogor Regency, IndonesiaO5/12A, RT02/RW14, Perumahan Bukit Cimanggu City, Cibadak Kel., Tanah Sareal, Bogor Regency, West Java (Jawa Barat), IndonesiaBogor RegencyWest Java (Jawa Barat)IndonesiaIndonesia
- IDR 3,000,000.00 - IDR 5,000,000.00 / monthIDR300000050000003000000MONTH
- ContractualCONTRACTOR
Posted 8 days ago and deadline of application is on 31 Jul
Recruiter was hiring a day ago
2025-05-05T09:14:25.051878+00:002025-07-31T17:00:00+00:00Job Description
- Maintain working communication and relationships with external parties such as warehouse, expedition/3PL, and other related parties.
- Daily monitoring, supervision, and making daily/weekly reports on the two main pillars of ecommerce: Omnichannel sales (such as but not limited to Shopee, Tokopedia, Lazada, Official website, and Tiktok) and Customer excellence.
- Providing product information, problem solving, and technical assistance to customers on Marketplace (Shopee, Tokopedia, Lazada, and Tiktok Shop) and WhatsApp (Customer excellence), including coordinating customer orders and complaints from submission to final delivery, as well as arranging goods returns and processing guarantees in accordance with company SOP.
- Recap daily stock and monthly stock of goods.
- Arrange quality control for each product before delivery
- Responsible for handling all the products guarantee and stock opname.
- Manage and optimize the company's e-commerce platform to ensure maximum performance.
- Develop and implement digital marketing strategies to increase sales through online platforms.
- Ensure smooth online store operations, from product management to order processing and shipping.
- Identify market trends and implement strategies to increase traffic and conversions.
- Collaborate with the marketing team to create promotional content that is attractive to consumers.
- Analyze sales data and platform performance to formulate recommendations for improvement or strategy development.
- Prepare periodic e-commerce performance reports and analysis to be submitted to management.
- Ensure compliance with e-commerce policies, including related regulations and rules.
Minimum Qualifications
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Minimum Bachelor's degree (S1) in Management, Marketing, Information Technology, or related fields.
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Minimum 1 year of work experience in e-commerce, digital marketing, or relevant positions.
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Good understanding of e-commerce platforms (Shopee, Tokopedia, Lazada, TiktokShop, etc.) and web analytics tools (Google Analytics, SEMrush, etc.).
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Good communication skills, both verbal and written.
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Strong understanding of digital marketing and SEO.
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Accustomed to working with data and able to analyze campaign or sales performance results.
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Have multitasking skills and can work with tight deadlines.
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Able to work independently or in a team.
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Knowledge of inventory management and ERP systems is a plus.
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Creative, proactive, and results-oriented.
Perks and Benefits
Paid Sick Leave
Performance Bonus
Required Skills
- Sales and Marketing Knowledge
- Digital Marketing
- Market Research
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- O5/12A, Perumahan Bukit Cimanggu City, Cibadak Kel., Tanah Sareal
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