Customer Service | Gpay
GTech Group
- Tangerang, IndonesiaLt.3, 8, RT15/RW01, Jalan Hayam Wuruk, Kebon Kelapa Kel., Gambir, Tangerang, Banten, IndonesiaTangerangBantenIndonesiaIndonesia
- Full timeFULL_TIME
Posted 2 days ago and deadline of application is on 29 Sep
Recruiter was hiring 6 hours ago
2026-08-01T03:15:26.804475+00:002026-09-29T17:00:00+00:00Job Description
Menerima dan menindaklanjuti pertanyaan, keluhan, permintaan informasi, serta pengaduan dari Pengguna Gaja
Melakukan verifikasi data Pengguna Gaja sesuai prosedur yang berlaku
Memberikan informasi dan solusi atas kendala yang dialami Pengguna Gaja
Melakukan pencatatan, monitoring, dan eskalasi tiket ke Tim Helpdesk sesuai tingkat prioritas dan sla yang ditetapkan
Menjaga kerahasiaan data Pengguna Gaja dan informasi perusahaan
Minimum Qualifications
- Perempuan
- Minimum Pendidikan S1
- Freshgraduate dipersilahkan mendaftar
- Memiliki pengalaman dibidang Customer Service diutamakan
- Memiliki kemampuan komunikasi yang baik
- Mampu standby jika sewaktu waktu dibutuhkan di luar jam kerja
- Mampu mengoperasikan Microsoft Office
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Jend. Sudirman No.15, RT.003/RW.013, Sukasari, Kec. Tangerang, Kota Tangerang, Banten 15118
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About GTech Group
GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.
As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia