Call Center, Medical Hotline
Reycom Document Solusi (RDS Group)
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Posted 2 days ago and deadline of application is on 22 Nov
Recruiter was hiring a day ago
2025-10-24T03:55:20.011774+00:002025-11-22T17:00:00+00:00Job Description
- Menangani panggilan masuk dan keluar serta mencatat informasi ke dalam sistem aplikasi.
- Melakukan pengecekan dan pembaruan data pasien melalui portal atau sistem online.
- Memantau data pasien rawat inap, termasuk informasi medis, tindakan, dan lama perawatan.
- Berkoordinasi dengan penyedia layanan kesehatan terkait proses administrasi dan penjaminan pasien.
- Membantu dalam proses persetujuan tindakan medis serta memastikan manfaat (benefit) pasien sesuai ketentuan.
- Memastikan perawatan pasien sesuai dengan prosedur dan indikasi medis yang berlaku.
- Melakukan monitoring dan investigasi terkait data pasien dan biaya perawatan.
- Melakukan follow up dan komunikasi melalui email dengan pihak terkait (asuransi, rumah sakit, atau rekanan).
- Menyusun laporan kegiatan harian dan bulanan.
Minimum Qualifications
- Penempatan di Jakarta Selatan
- Minimal D3/S1 bidang Kesehatan, Administrasi, Keperawatan, atau jurusan terkait.
- Pengalaman minimal 2 tahun di bidang administrasi medis, asuransi kesehatan, atau pelayanan kesehatan menjadi nilai tambah.
- Mampu mengoperasikan Microsoft Office (Word, Excel) dan aplikasi berbasis web.
- Mampu melakukan analisis dasar terhadap data medis dan administratif.
- Komunikatif, dapat bekerja sama dalam tim, dan memiliki tanggung jawab tinggi.
- Menguasai Bahasa Indonesia dengan baik; kemampuan Bahasa Inggris menjadi nilai plus.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Office Address
- South Jakarta, DKI Jakarta, Indonesia
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About Reycom Document Solusi (RDS Group)
PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.