Robinsons Retail Holdings, Inc.
Robinsons Retail Holdings, Inc.

IT Manager  

Robinsons Retail Holdings, Inc.

 
  • Quezon City, Philippines
    110 Eulogio Rodriguez Jr. Avenue , Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME
2024-04-26T16:00:00+00:00
Job closed.

Job Description

  • Plans and allocates resources for IT projects and store activities like inventory counting and offsite selling, ensuring the timely fulfillment of tasks and deliverables.
  • Monitors the service delivery performance of team members, ensuring that issues and concerns are systematically addressed in alignment with defined service level agreements.
  • Manages the continuous process of evaluating store IT assets, minimizing equipment breakdowns and operational disruptions to ensure uninterrupted functionality.
  • Continuously evaluates and refines IT support processes, procedures, and workflows, aiming for optimal efficiency, reduced downtime, and swift incident resolution.
  • Prepares regular performance and project reports, highlighting service delivery achievements, challenges, and progress updates.

Minimum Qualifications

  • Possesses a bachelor’s degree in a relevant field such as Information Technology, Computer Science, Computer Engineering, or any other related discipline.
  • With at least 3 years of experience in managing IT support and helpdesk teams.
  • Has solid technical understanding of IT systems, networks, hardware, software, and other related technologies, preferably those used in the retail industry.
  • Willing to do field work in different stores across the country.

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
0
Office Address
110 Eulogio Rodriguez Jr. Avenue , Quezon City, Metro Manila, Philippines
Industry
Retail Industry
Vacancy
4 openings
Website
http://www.robinsonsretailholdings.com.ph/

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About Robinsons Retail Holdings, Inc.

Robinsons Retail is the second-largest multi-format retailer in the Philippines. It started out in the retail business in 1980 when it opened its first department store in Metro Manila. Since then, it has expanded into other retail formats: the supermarket business in 1985, the DIY business in 1994, the convenience store and specialty store businesses in 2000 and the drug store business in 2012. With over 30 years of retail experience, it possesses a deep understanding of Philippine consumers and enjoys market leading positions across all its business segments. It operates in six business segments: supermarkets (Robinsons Supermarket and its two subformats: Robinsons Easymart and Robinsons Selections), department stores (Robinsons Department Store), DIY stores (Handyman Do it Best, True Value, True Home by True Value and the big box hardware subformat Robinsons Builders), convenience stores (Ministop), drugstores (South Star Drug and The Generics Pharmacy) and specialty stores (from consumer electronics and appliances retailers Robinsons Appliances and Savers Appliances to toys retailer Toys "R" Us, one price point retailer Daiso Japan, coffee chain Costa Coffee and international fashion brands such as Topshop, Topman, and Dorothy Perkins and international cosmetics brands such as Shiseido and Benefit). Robinsons Retail is well-positioned to capture the continuing macroeconomic growth together with the increase in disposable income and consumption in the Philippines, particularly in the middle-income segment, one of its key target markets.

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