Technical Business Analyst  

About the role:

YONDU INC.' is seeking an experienced Technical Business Analyst to join our team in Taguig City, Metro Manila. In this full-time role, you will be responsible for analysing business requirements, identifying solutions, and ensuring the seamless implementation of IT systems and processes. Your strategic insights will play a pivotal role in driving the company's technological innovations and supporting its overall business objectives.

What you'll be doing:

Collaborate with cross-functional teams to understand business needs and translate them into detailed technical requirements

Conduct thorough analysis to identify potential process improvements and innovative technological solutions

Document and communicate findings, recommendations, and implementation plans to stakeholders

Participate in the design, testing, and deployment of new IT systems and enhancements

Provide ongoing support and training to end-users to ensure effective system adoption

Continuously monitor system performance and identify opportunities for optimisation

Contribute to the development of policies, standards, and best practices for IT service delivery

What we're looking for:

Minimum 5 years of experience as a Business Analyst or Systems Analyst in the Information & Communication Technology industry

Proven track record of successfully leading business analysis initiatives from inception to implementation

Excellent understanding of business processes, systems, and technologies

Strong analytical and problem-solving skills with the ability to think strategically

Effective communication and stakeholder management skills

Experience with Agile or Waterfall project management methodologies

Proficiency in business analysis tools and techniques, such as process mapping, user stories, and requirements documentation