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Accord Innovations Indonesia

IT Support Helpdesk  

Accord Innovations Indonesia

 
  • Medan, Indonesia
    Medan, North Sumatra (Sumatra Utara), Indonesia
    Medan
    North Sumatra (Sumatra Utara)
    Indonesia
    Indonesia
  • KontrakCONTRACTOR

Lowongan dipasang 3 days ago dan batas waktu lamaran adalah 10 Apr

Rekruter terakhir aktif 3 days ago

2026-02-10T09:37:37.513192+00:002026-04-10T17:00:00+00:00

Deskripsi Pekerjaan

Job Description:

  • Handle hardware-related tasks: inventory, labelling/tagging, installation/uninstallation, upgrade/downgrade, testing, troubleshooting, and condition monitoring.
  • Handle software-related tasks: inventory, installation/uninstallation, testing, troubleshooting (not including software coding).
  • Support network activities: inventory, labelling/tagging, assisting vendors, testing, troubleshooting, and condition monitoring.
  • Provide business support for IT issues: face-to-face at MO IT desk, remote assistance, ticketing system, and ensuring SLA compliance.
  • Participate in project-based IT support

Kualifikasi Minimum

Requirements:

  • Fluent in English
  • Minimum 1–2 years of experience in IT Support/Helpdesk role
  • Strong knowledge of hardware, software, and networking troubleshooting
  • Willing to be placed in Sei Mangkei, Simalungun
  • Must be able to join immediately

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Manufacturing and Production
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Alamat Kantor
Medan, North Sumatra (Sumatra Utara), Indonesia
Industri
Information Technology / IT
Lowongan
1 lowongan dibuka
Situs
https://www.accordinnovations.com/

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Tentang Accord Innovations Indonesia

Accord Innovations Group is a leading Global Delivery and Managed Services Center, helping enterprises worldwide accelerate transformation through end-to-end IT, digital, and talent solutions. With delivery hubs across Malaysia, Singapore, Indonesia, Thailand, India, and the Philippines, Accord enables clients to establish or expand onshore, offshore, and nearshore delivery models, ensuring agility, scalability, and cost efficiency. We specialize in implementation, software development, and system maintenance supporting enterprise operations across ServiceNow, IT Service Management (ITSM), Cloud Operations, and Automation. Our expertise also spans Low-Code/No-Code platforms, Mobile App Development, RPA, AI/ML, IoT, Data Analytics, and Data Center Maintenance, helping clients modernize and innovate with speed. Our Core Offerings include: • Managed Services & Global Delivery Operations • Custom Software Development & Digital Transformation • ServiceNow Implementation & ITSM Modernization • IT Consulting, Staffing & Workforce Augmentation • BPO, RPO & Talent Solutions delivered through T&M and Fixed Engagement Models Specialized Solutions: • Infrastructure & Cloud Operations Management • Robotic Process Automation (RPA) • AI/ML & IoT-Driven Business Transformation • Data Analytics, BI & Predictive Insights Serving industries such as BFSI, Telecom, Manufacturing, Healthcare, Logistics, Retail, and IT, Accord combines global reach with local excellence—ensuring performance, compliance, and operational continuity across every engagement. At Accord, we go beyond outsourcing—we become your strategic partner for Managed Services, Digital Transformation, and Enterprise IT Enablement.

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