Finance Business Process Specialist  

Job Descriptions:

- Manage and provide transaction data from the Finance team for Alodokter's partnerships with pharmacies (K24, Century, Viva Health, Watsons).

- Reconcile and adjust unpaid transactions, ensuring they are accumulated and reported accurately at the end of each month.

- Address timestamp and delivery status issues in the back-office system to ensure all transactions are processed accurately.

- Reconcile transaction data from logistics partners (AnterAja, BiteShip) with Alodokter’s back-office system.

- Identify and resolve disputes with logistics partners to ensure accurate payment processing and record-keeping.

- Process claims for TPA Admedika and E-Prescription transactions, ensuring adherence to protocols.

- Manage disputes related to TPA Admedika and e-prescription transactions with pharmacies and partners, resolving issues in a timely manner.

- Oversee commission calculations for Alomedika and advertising partners.

- Ensure accurate and timely revenue reporting for Aloshop and other financial operations.

- Perform end-of-month reconciliation for T Med PPU (Admedika).

- Ensure accurate financial reporting and transaction tracking for all end-of-month processes.

- Such other duties may be assigned by the Company from time to time.

Requirements:

- Bachelor’s degree in Accounting, Finance, or a related field.

- Minimum of 2 years of experience in accounting, financial reconciliation, or payment processing roles.

- Strong understanding of accounting principles and financial reconciliation processes.

- Proficiency in financial tools and back-office systems; advanced Excel skills are essential.

- Excellent problem-solving and analytical skills.

- Strong communication and interpersonal skills to collaborate with internal teams and external partners.

- Highly organized, with attention to detail and the ability to manage multiple tasks effectively.