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ATI Business Group

Call Center (Fluent in English)  

ATI Business Group

 

Lowongan dipasang 10 days ago dan batas waktu lamaran adalah 4 Nov

Rekruter terakhir aktif 9 hours ago

2024-11-04T03:50:44.033165+00:002025-11-04T03:50:44.033165+00:00

Deskripsi Pekerjaan

Role of Purposes:
Call/Chat is a position within ATI Business Group to support one of our biggest client based in Australia. This Position will report directly to Team Leader or Senior Team Leader to that account. In general, this role will responsible for Assisting Agents globally to manage Land Booking.

Responsibilities:

  • To resolve client issues that related to Land booking as first resolution.
  • Assisting supplier via phone lines
  • To manage the inquire in timely manner.
  • Support to escalate the higher inquiries to the respective key person.

Be Part of ATI Journey:
Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 1300 employees providing services to our clients across the globe.

Kualifikasi Minimum

  • Bachelor's degree in any Major
  • Fluent in English (Speaking, Listening, and Writing)
  • Have 1+ year working experience in Customer Service with English communication skill
  • Fresh graduates with advanced levels of English communication skills are welcome to apply.
  • Willing to work in shifting mode (24/7) including public holidays.
  • Willing to work at Central Jakarta (Batu Tulis, Gambir) or BSD, Tangerang

Fasilitas dan Tunjangan

  • Paid Sick LeavePaid Sick Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Paid HolidaysPaid Holidays

Keahlian yang diperlukan

  • MS Office
  • Problem Sensitivity
  • Public Speaking
  • Chat Support
  • Customer Service
  • Typing
  • Communication Skills

Jurusan yang Diminati

  • English Languages
  • English Language Education [English for Specific Purposes] (Thesis Program)
  • Tourism & Hospitality Management [Tourism Management]

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Always
Alamat Kantor
Jl. Batu Tulis Raya No.14, RT.3, RT.3/RW.2
Industri
Outsourcing / Offshoring
Lowongan
1 lowongan dibuka
Situs
http://atibusinessgroup.com

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Tentang ATI Business Group

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology. We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to http://atibusinessgroup.com

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