Technical IT Support
Deptech Digital Indonesia
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Lowongan dipasang 3 days ago dan batas waktu lamaran adalah 20 Apr
Rekruter terakhir aktif 9 hours ago
2026-02-20T10:58:25.144949+00:002026-04-20T17:00:00+00:00Deskripsi Pekerjaan
- Monitoring sistem & infrastruktur (VM, aplikasi, API)
- Menangani tiket incident & service request
- Troubleshooting level 1–2
- Eskalasi ke tim DevOps / Developer bila diperlukan
- Dokumentasi hasil penanganan insiden
- Mendukung operasional sistem 24/7 (shift)
Kualifikasi Minimum
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S1 Teknik Informatika / Sistem Informasi / sejenis
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Pengalaman min. 3 tahun di IT Support / NOC / Helpdesk
-
Memahami dasar:
Linux / Windows Server
Networking (TCP/IP, DNS)
Basic SQL
Familiar dengan tools monitoring (Grafana, Zabbix, dsb) -
Siap bekerja shift
-
Nilai tambah:
Pengalaman support sistem skala enterprise
Pernah menangani SLA-based environment
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- South Jakarta, DKI Jakarta, Indonesia
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Tentang Deptech Digital Indonesia
Deptech Digital is an IT company that is focused on web technology. Founded in 2005, Deptech Digital has had a variety of experiences in dealing with various information technology projects, including website design, web portals, management information system, SMS gateway, intranet applications, ecommerce and social media application. Our professional team constantly strive for new innovations, solutions and are always keeping up with the latest technology trend in order to provide the best solution for our clients.