Customer Service English
Ivosights
- Yogyakarta, IndonesiaYogyakarta, DI Yogyakarta, IndonesiaYogyakartaDI YogyakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
- Max. age hired 35 years old
- Fluent speaking and writing in English
- At least possess associate degree (all majors)
- Have 1 year of customer service experience, and have received service soft skills training
- Typing speed 50 words/min
- Good communication and listening skill
- Have the ability of computer operating properly
- Familiar in e-commerce customer behaviour and business, at least have experience using e-commerce platform as buyer and seller once
- Willing to work with shifting in Yogyakarta
Kualifikasi Minimum
- Listen actively to customer inquiries and concerns
- Provide accurate and helpful information.
- Identify and assess customer needs and issues.
- Develop a deep understanding of the company's products or services to provide accurate information.
- Follow up with customers to ensure their issues have been resolved to their satisfaction.
- Escalated the ticket to Team Leader.
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Yogyakarta, DI Yogyakarta, Indonesia
Tentang Ivosights
Ivosights is a Technology company which aim to leverage the implementation of IT as customer engagement platform. With the development of Ripple10 and Sociomile as our product champion, Ivosights has been able to deliver a product for its client to understand, engage, and delight its customer. As we aim to boost our growth target, we are looking for more highly-motivated and result-driven talent to join our team and grow together.
Please Check Out Website for the futher:
http://www.ivosights.com