Product Owner | PT. PGI  

• Product Backlog Management: Own, maintain, and prioritize the product backlog. Clearly articulate user stories, acceptance criteria, and feature requirements for the development team.
• Vendor & Developer Collaboration: Serve as the primary point of contact for our outsourced development partners. Ensure they have a clear understanding of requirements, and effectively manage timelines, sprints, and deliverables.
• Feature Development & Roadmap: Collaborate with internal stakeholders (marketing, sales, operations) to define the product roadmap. Translate business needs into actionable development tasks to drive growth and improve user experience.
• Bug Fixes & Maintenance: Proactively identify, triage, and prioritize bugs and technical issues. Work closely with developers to ensure timely resolution and maintain a stable, high-performing website.
• Agile/Scrum Leadership: Champion Agile methodologies, leading key ceremonies like sprint planning, backlog grooming, and sprint reviews to ensure an efficient and transparent development process.
• Testing & Quality Assurance: Oversee the user acceptance testing (UAT) process for all new features and fixes to ensure they meet business requirements and quality standards before deployment.
• Performance Monitoring: Define and analyze key metrics to measure the success of new features and the overall health of the e-commerce site, using data to inform future priorities.

• Have a experience as a Product Owner, Business Analyst, or a similar role in a software development environment.
• Proven experience working with Agile/Scrum methodologies and managing a product backlog.
• Demonstrated ability to manage relationships with external vendors or outsourced development teams.
• Excellent communication, negotiation, and interpersonal skills, with the ability to translate complex technical concepts for non-technical stakeholders.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.

Big Plus / Highly Desirable:

• Hands-on, full-stack development experience with e-commerce platforms (e.g., Magento, Shopify, WooCommerce, or custom builds). A deep understanding of the e-commerce technology stack (front-end, back-end, APIs, databases) is a significant advantage.
• Experience in the e-commerce industry, with a solid understanding of online retail operations, user experience (UX), and conversion rate optimization (CRO).