IT Change & Availability Management
PT Bumi Amartha Teknologi Mandiri
- Central Jakarta, Indonesia9, RT10/RW01, Jalan Jenderal Sudirman, Karet Kel., Setia Budi, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- KontrakCONTRACTOR
Deskripsi Pekerjaan
- Bachelor's degree of Computer Science or related field.
- Strong knowledge of IT Service Management (ITSM), especially Change Management.
- Proven experience in regularly leading Change Advisory Board (CAB) / Change Control Board (CCB) meetings.
- Hands-on experience in end-to-end Disaster Recovery Exercise planning and execution.
- Prior knowledge of IT Operations, Cloud, Cybersecurity, IT Applications, Core Banking, IT GRC (Governance, Risk & Compliance).
- Proficient in Jira Software & Jira Service Management (JSM), as well as similar project and ticketing tools.
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint).
- Proven Experience developing & Review SOP.
- Able to work effectively both as a team player and individual contributor.
- Strong stakeholder engagement and relationship management skills.
- Curiosity mindset with continuous learning attitude.
- High initiative and proactive approach to tasks.
- Skilled mediator in conflict resolution and negotiations.
Kualifikasi Minimum
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Organized & Led regular Change Advisory Board (CAB) meetings to manage and review changes.
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Organized & Led Emergency Advisory Board (ECAB) meetings to handle critical production issues.
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Reviewed and assessed readiness for planned changes in the production environment.
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Collaborated cross-functionally with Business, Technology, Risk, Operations, Regulatory and Compliance teams to ensure alignment and successful project execution.
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Collaborate with relevant parties on the impact of changes in the production environment.
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Perform Disaster Recovery (DR) exercises for Relationship Banking (RB) and Digital Banking (DB) and Sistem Pembayaran Bank Indonesia (SPBI).
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Managed the planning, execution, and reporting of DR exercises.
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Developed & Annual Reviews the Standard Operating Procedure (SOP) for the Disaster Recovery Plan (DRP).
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Developed & Annual Reviews SOP of the Change Management SOP to ensure compliance and relevance.
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Managed to plan, documented, and execute regular planned downtimes to minimize service interruptions and impact on business performance.
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Implemented freeze periods to reduce the risk of disruptions in the production environment during the holiday season.
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Supporting production deployments through sanity checks, time tracking, and real-time activity reporting to ensure smooth and accurate execution in a production environment.
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Jalan Jenderal Sudirman, Karet Kel., Setiabudi
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