Quality Assurance and Laboratory Management  

• Lead and manage Quality Assurance, Quality Control, and Laboratory operations to ensure consistent product quality and compliance with company standards.
• Develop, implement, and continuously improve Quality Management Systems (QMS), policies, procedures, and Standard Operating Procedures (SOPs).
• Ensure all laboratory testing, raw material inspections, in-process controls, and finished product evaluations are conducted accurately and on time.
• Maintain compliance with food safety, quality, and regulatory standards, including GMP, HACCP, FSSC 22000, and Good Laboratory Practices (GLP).
• Oversee internal and external quality audits, ensuring effective implementation of corrective and preventive actions (CAPA).
• Monitor quality performance indicators, analyze laboratory and quality data, and provide actionable recommendations to improve product quality and operational performance.
• Manage laboratory equipment, calibration, testing methods, chemical inventory, and laboratory waste in accordance with company and regulatory requirements.
• Collaborate with Production, R&D, Procurement, Warehouse, and other cross-functional teams to resolve quality issues and drive continuous improvement initiatives.
• Lead, coach, and develop the QA, QC, and Laboratory teams to strengthen technical competency, accountability, and high-performance culture.
• Drive continuous improvement projects focused on enhancing product quality, laboratory efficiency, process reliability, and cost effectiveness.

• Bachelor's degree in Food Technology, Chemistry, Chemical Engineering, Biotechnology, Pharmacy, Animal Science, Fisheries, Agricultural Technology, or other related fields.
• Minimum 5 years of experience in Quality Assurance, Quality Control, and/or Laboratory within the Food & Beverage, Pet Food, Feedmill, Pharmaceutical, or related manufacturing industry.
• Minimum 3 years of experience in a supervisory or managerial role leading QA, QC, or Laboratory teams.
• Strong knowledge of Quality Management Systems (QMS), GMP, HACCP, FSSC 22000, ISO 22000, Good Laboratory Practices (GLP), and quality assurance methodologies.
• Hands-on experience in laboratory operations, raw material inspection, in-process quality control, finished product testing, and laboratory equipment management.
• Experience in conducting internal and external audits, root cause analysis, CAPA, and continuous improvement initiatives.
• Strong analytical, problem-solving, and decision-making skills with the ability to interpret laboratory and quality data.
• Excellent leadership, communication, coaching, and cross-functional collaboration skills.
• Proficient in Microsoft Office and quality documentation systems.
• Willing to work full-time on-site in Palembang, South Sumatra.

Required Skills

• Strong knowledge of Quality Assurance, Quality Control, and Laboratory Management principles and best practices.
• Solid understanding of Quality Management Systems (QMS), including GMP, HACCP, FSSC 22000, ISO 22000, and Good Laboratory Practices (GLP).
• Experience in laboratory testing, quality inspection, root cause analysis, and implementing Corrective and Preventive Actions (CAPA).
• Strong analytical, problem-solving, and decision-making skills with the ability to interpret quality and laboratory data.
• Excellent leadership, coaching, and people management skills with the ability to develop high-performing teams.
• Strong communication and cross-functional collaboration skills.

Preferred Skills

• Experience in the Food & Beverage, Pet Food, Feedmill, Pharmaceutical, or related manufacturing industry.
• Experience leading internal and external quality audits and driving continuous improvement initiatives.
• Familiarity with laboratory analytical instruments such as HPLC, GC, AAS, LC-MS, or microbiology laboratory equipment.
• Professional certifications such as HACCP, FSSC 22000, ISO 22000 Internal Auditor, GMP, or GLP are an advantage.