Sales Ops Officer  

We're hiring a Sales Ops Officer (Sales Admin) who turns "has this been billed?" into "sent, and on track to be paid." You run the paperwork between a signed deal and paid cash — documents, contracts, renewals, billing, and collection.
If you've ever thought "there has to be a smarter way to do this" — you'll have plenty to work with here.

📍 Pluit, North Jakarta (On-site) | 🕘 Full-Time

Gositus is a digital agency evolving into a Smart Agency, with AI built into how we think, work, and deliver. We take initiative, move quickly, get the details right, and see things through — from client projects to keeping the office running.
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🧠 AI Fluency — Our #1 Requirement

We hit our AI usage limit most weeks. If that sounds normal to you, keep reading.
You don't just ask AI questions → you build with it, automate with it, and check its work before anyone else sees it.

Sales Operations (Sales Admin) Responsibilities

When a document goes missing, the invoice waits — and so does the cash. You make sure it doesn't.

• Client Documents: Keep every project's paperwork complete → agreements, POs, sign-offs, addendums, and handover letters filed within days of each milestone.
• Contracts & Renewals: Keep every contract date in one register → renewals flagged early so offers and invoices go out on time.
• Billing: Turn every payment term into an invoice request → right documents attached—then send the issued invoice to the client.
• Collection: Get us paid on time → reminders before, on, and after due dates, with overdue cases escalated clearly.
• Billing Support: Answer Account Managers' billing questions fast → clear status and amounts, straight from the records.
• Reporting: Keep the weekly picture clear → missing documents, aging invoices, and upcoming renewals ready before every review.
• Data Hygiene: Get it right every time → client names, project IDs, amounts, and dates matched across every record.
• AI & Automation: Make everyday work smarter → build, verify, and share AI workflows across documents, billing, reminders, and reporting.

• Experience or a strong interest in admin, billing, or document work → invoices, contracts, or payment follow-up.
• You've built something with AI that improved quality or saved time → side projects count.
• Proactive, resourceful, organized → you start without being told, prioritize, follow through, and adapt.
• Detail-oriented, with strong critical thinking → you check amounts, terms, names, and dates, question assumptions, and verify AI output.
• Clear, polite firmness → you remind clients and colleagues without letting a date slip.
• Discretion and integrity with contracts, amounts, and payment status.
• Comfortable with Microsoft Excel and Word → formulas, lookups, data validation, and consistent file naming.

Bonus points

• Working knowledge of Indonesian invoicing and tax admin: e-Faktur, PPh 23 withholding slips, or a Brevet A/B certificate.
• Experience with accounting or ERP software, such as Accurate Online.
• Experience in an agency, software house, or B2B services company with project-based billing.