Partner Delivery Manager  

Project Monitoring and Support:

Track the progress of professional service delivery projects led by partners through direct outreach.

Monitor partner-related Slack channels and Deployment Inquiries within Partner Success programs to ensure prompt and effective communication.

Offer essential, light-touch project management support.

Verify project completion and ensure that all required documentation is distributed to relevant internal and external stakeholders.

Confirm the timely distribution of Customer Satisfaction Surveys.

Data Integrity and Program Alignment:

Maintain the accuracy of project data in SFDC for all partner-deployed projects.

Maintain a strong partnership with the Channel team to communicate partner progress and new program initiatives effectively.

Partner Enablement and Growth:

Contribute to the development of Technical Enablement plans, leveraging input from

Professional Services Engineers and Channel Leadership, to enable Distribution and Channel

Partners to qualify for the Netskope Service Delivery Specialization Program.

Track and support the growth of partners focused on assisting customers with Adoption and continuous improvement services to achieve the Adoption Specialization Program status.

Help refine internal processes to scale and improve the programs managed by the Partner Success unit.

Essential Skills and Experience:

Proven experience in project management or Prior experience collaborating with large

services partners.

Bachelor's Degree is required, preference for computer science or related degrees.

Fluency in English.

Demonstrated proficiency with Excel or Google Sheets.

Additional Qualifications:

SFDC (Salesforce) experience is an asset.

Must be a collaborative team player, capable of effectively engaging with all functional groups across Netskope.