Healthcare Virtual Assistant  

Manage patient scheduling, appointment confirmations, and calendar coordination

Handle inbound and outbound calls professionally

Verify insurance eligibility and benefits

Assist with medical billing, claims follow-ups, and payment posting

Process patient intake forms and maintain electronic medical records (EMR/EHR)

Coordinate referrals and prior authorizations

Respond to patient inquiries via phone, email, or patient portals

Maintain accurate and updated patient records

Ensure compliance with HIPAA and data privacy standards

Perform general administrative tasks as needed

​Qualifications & Skills / Competencies

Proven experience as a Healthcare VA, Medical VA, or Medical Administrative Assistant

Familiarity with EMR/EHR systems (e.g., Athenahealth, eClinicalWorks, Kareo, etc.)

Knowledge of medical terminology

Experience in insurance verification and claims processing

Excellent English communication skills (verbal and written)

Strong organizational and multitasking abilities

High attention to detail

Ability to work independently in a remote setup

Technical Requirements:

Reliable computer/laptop (at least 8GB RAM recommended)

Stable high-speed internet connection

Noise-cancelling headset

Quiet home office setup

Preferred Qualifications:

HIPAA training or certification

Experience supporting US-based healthcare providers

Background in medical billing or coding