IT Infrastucture Section Head
Tower Bersama Group
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Lowongan dipasang 3 hours ago dan batas waktu lamaran adalah 30 Dec
Rekruter terakhir aktif 10 minutes ago
2026-11-03T08:02:52.472775+00:002026-12-30T17:00:00+00:00Deskripsi Pekerjaan
- Manage and maintain the company’s IT infrastructure environment, including servers, networks, security systems, and directory services.
- Perform advanced troubleshooting (Level 2/3 support) across systems, networks, and applications.
- Handle incident, problem, and change management processes in accordance with SLA and ITIL standards.
- Administer and ensure optimal performance of: Virtualization environment (Nutanix), Wireless networks (Ruijie), Security appliances (Palo Alto & FortiGate), CCTV systems (implementation, monitoring, and maintenance), Active Directory (multi-site environment), Microsoft 365 and Zoho services
- Lead and coordinate the IT Infrastructure team to ensure smooth operations and project delivery.
- Collaborate with users and management to ensure IT solutions align with business requirements.
- Plan and execute IT infrastructure and CCTV implementation projects, including Active Directory deployments.
- Prepare and maintain technical documentation, reports, and system updates.
Kualifikasi Minimum
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Minimum Bachelor’s Degree (S1) in Information Technology, Information Systems, Computer Science, or related field.
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Minimum 7+ years of working experience in handling projects in IT Infrastructure, IT Support Level 2/3, or as a System & Network Administrator.
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Strong experience in advanced troubleshooting for hardware, software, networking, and operating systems.
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Hands-on experience in IT project implementation, including installation, configuration, staging, and commissioning of IT systems and devices.
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Proven experience in managing and maintaining enterprise infrastructure including: Virtualization environment (Nutanix – administration & maintenance, WiFi solutions (Ruijie), Network & Security devices (Palo Alto & FortiGate), CCTV systems (Design and implementation)
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Experience in Microsoft Active Directory implementation and management across multiple sites (multi-site environment, replication, GPO, DNS integration).
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Familiar with Zoho and Microsoft 365 (Office 365) administration.
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Experience in managing IT Infrastructure teams and coordinating technical operations.
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Ability to create technical documentation, Root Cause Analysis (RCA) reports, and maintain/update Knowledge Base.
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Familiar with SLA standards, ITIL framework, and ISO 27001 practices (incident, problem, and change management).
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Holds relevant certifications such as CCNA/CCNP, MTCNA, or equivalent networking certifications.
Jurusan yang Diminati
- Information Technology
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- South Jakarta, DKI Jakarta, Indonesia
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